Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Awful Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awful TV. Super slow and a waste of money. Was going to return it but we aren’t the return type so we just are going to upgrade soon instead.
No, I would not recommend this to a friend Useless built in speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built in speakers are absolutely useless Muffeled and unclear. I would not have bought this item had I Known ahead of time. I'm using auxiliary speaker which should not be necessary
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello annoyed, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Waste of money?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this a 2 because I’ve only had this tv for a year and a half and it won’t turn on anymore. As it’s a spare tv I’ve only had it on maybe 15 times.
No, I would not recommend this to a friendAcceptable video - crumby remote.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is nice and bright but the remote stinks. The button response lags to the point of causing errors in channel selection and other menu items controlled by the remote.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mikie, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen goes black and the on light will not stop blinking. Best Buy is a great store and the workers are friendly. I have 65 inch Visio that works great, but this 24 inch model is flawed.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Wambamtam, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
I will never buy Vizio again---NEVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use in Kitchen and for the price, I didn't expect a great TV. But my experience was far less than I expected. Continually drops Wi-Fi connection, processing of video is poor, slow to take commands from remote and audio output volume is low. Had to install a Roku stick to improve Wi-Fi connection and stabilize video and audio performance. Not much of a smart TV, I would have returned the unit, but I threw away the box. Recommend if you are looking for a TV in this price range, you should consider another brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KCSMJOHN, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Adequate for intended use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent with the price, the viewing quality and experience is a very basic. The sound is poor, but the headphone jack lets you connect an external speaker or transmit to a bluetooth speaker.
I would recommend this to a friendGreat picture, poor sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this tv. Sound was worse than a 1960’s transistor radio. I tried to adjust the equalizer but nothing helped the distortion. Unless you add a sound bar, I would not recommend this.
No, I would not recommend this to a friendPicture quality didn't seem like it was 1080
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 5 LED screen TVs in my house and bought this one for my office. 2 of my others TV's are Vizio, 3 are LG and they are great - very good quality/value. This one just had a very poor picture quality. I checked all the settings, and even tested another TV side by side with this one and the picture quality was poor / pixilated. It almost makes me think there was something specifically wrong with the unit I had because I followed all instructions, checked the settings and connections and have had really good experience with Vizio otherwise.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi PNWookie, what devices do you have connected to the TV? To get a HD signal, you need an HD TV (Which you have) and HD cord (HDMI cable) and an HD device. Sometimes with smaller TV's people will use non- HD cables, or connect them to devices that aren't set to broadcast in HD. If you could give us a call at 1 (855) 833-3221 we'd appreciate the chance to chat with you to help make sure your setup is optimized -and offer you some tips for adjusting your picture quality.
Open Box missing remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter's Christmas present. When we went to set it up, the remote was missing. I purchased this as an open box item. I never purchase open box items and this is exactly why.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi PlannerGirl. While we can't be sure what happened at the retailer to cause the item to be classified as 'Open Box' if you go to support.VIZIO.com and click on 'Contact Us' on of our customer service agents would be happy to help you get a remote.
Constantly Needs unplugged and reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well in between it freezing up. Sometimes it doesn't fully lock us out, but wont allow us to change the volume. The only way to fix it is unplug the unit and allow it to reset.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Josh, this behavior is very odd and you should not need to unplug your unit to get it to function. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Died in less than 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV from my local BestBuy on May 04, 2020. I was really excited to finally have a tiny little TV in our kitchen, and it worked well for almost three months. Today (July 26, 2020), it just stopped working. No matter what I tried, the TV just wouldn't turn on. I have never had a TV die on me, so I am quite disappointed to say the least. I have never had to deal with a TV manufacturer when it comes to warranty, so we'll see how it goes when I call Vizio support tomorrow. I'll update this review based on my experience.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Vmx128, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, Please call 1-855-833-3221.
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this TV is overall very poor. The first issue was the poor audio quality then I had issues with the on/off light constantly blinking unless I turned the TV off and back on. The entire smart system has a horrible lag and it freezes. Also, the WiFi single isn’t consistent and kicks you offline. I should have known better when I saw 6 open box returns at the store. I returned mine yesterday for a cheaper Insignia that is far superior. Note to Best Buy - Remove this from your shelves, it’s garbage
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor quality VIZIO TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Vizio is of very poor quality. We have had problems with it from the beginning and needed to call tech support. I cannot recommend this product to anyone.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ASmyers, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Returned due to the worn out/burned smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv gave a smell (almost like worn out/burned electronics) while it was running. I tried running it the day after and it smelled up my entire kitchen and hallway. It is a fairly thick tv; I couldn't verify whether or not it can successfully run 1080p because the wifi card is weak (but that is normal with tv's, you'll have to make sure your router reaches it well). I returned this product for the smell (toxic?). The specs for the tv on paper sounded appealing but I couldn't verify it.
No, I would not recommend this to a friendalways drops internet network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointing just received this TV and keeps disconnecting from my internet network, my previous Vizio was much better its really annoying
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JPS8, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Junk do not buy!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a large Vizio TV that we like. We needed to replace a small TV so thought we would get another. What a mistake, the picture isn't bad but the sound is terrible. We were dealing with it, but now after 3 months of owning it, it doesn't want to turn on half the time. Here I am now, again trying to get the TV to turn on and keep unplugging it and trying an nothing. Now I have another junk TV that won't work. What a waste of money. This will probably be our last Vizio in this house. DO NOT BUY!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Winy, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
Visio junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps dropping Internet Wi-Fi no matter what room I put it in Have four other TVs in the house scattered around everyone works fine plus all my devices have high-speed spectrum Internet in Visio keeps telling me to do a factory reset Before you buy this go online and look at all the problems everybody’s having the same issue but if you hook up an Internet cable to it that the string all through your house you might get it to work that is Visio advice what a joke
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Whatever, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Not up to Samsung standards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it after 1 day. Picture just not as bright or sharp than my Samsung 24". WIFI reception also not as god. To bad you can't find the 24" Samsung anymore.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything to get it to hook up to my iPad or IPhone pro max 11, nothing either. Item returned. Also, it had a strong chemical smell, would not go away!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Barbaraanne, New televisions may produce an unusual smell or odor when first turned on. This is due in part to the manufacturing process of components. Some of the electronic components are "coated" to prevent corrosion during their journey from the manufacturer to the home. When those components heat up for the first couple of times, depending on how long you leave the device on, an odor can occur. This smell is not harmful to your health and it will dissipate usually between 10 days and 2 weeks and not return. This is normal and occurs with virtually all consumer electronics."