Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi distance is low. Controller feels good but doesn’t work well. While casting you have to soft reset ea time
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ryan, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Speed
Unbearable lag time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. The processor lag time in doing anything was unbearable. Maybe a bad unit idk but returned.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JimmyF, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Lines Through Screen/Bad smell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on 12/23/2019. Already has lines through it, which are visible when screen is grey, and one line that is insanely visible when colors get closer to red on the spectrum. It started doing it at the beginning of March, right when all this Covid-19 lockdown stuff started happening, so I still haven't been able to use my 2 year protection for it, because they aren't taking any new appointments, and you can't even get through to anyone after waiting for 3+ hours on phone/online.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Seorn, Sorry to hear that your'e experiencing display issues, Would really love to get more specific details from you to see how to resolve your'e issue. Please call us at 1-855-833-3221
BUY THE WARRANTY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the warranty!!! Did not even last 6 months before horizontal lines started across the screen. Took it into the Geek Squad (I DID buy the warranty) and TV was Unrepairable. Thankfully I did buy the warranty so, got a gift card to use to purchase another TV. They offered an exchange, but nothing comparable available right now for the same price range. Definitely will NOT buy this one again, and I have bought Vizio before, so Greatly Disappointed
No, I would not recommend this to a friendInexpensive but inconsistent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This inexpensive tv operates inconsistently. I use YOUTUBE TV and loading the app is slow, changing stations creates a lag. Some channels stutter, even though I have a WIFI extender right behind the TV. Sometimes it just doesn’t turn on at all, and I have to unplug and plug it back in to get it to come on. The remote may be part of the problem. Perhaps it works better with a direct cable source, but I think the WiFi received is weak, and the remote is poor quality.
No, I would not recommend this to a friendboot up time takes long
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.boot up time is horrible and it occasionally shuts off. resolution is ok but if you can finds something else with the same features I would explore that.
No, I would not recommend this to a friendRead my review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has so much junk applications on it that it does not work half of the time. I have turned it on about 50 times and I am starring at a black screen for the 30th time or so. It loses internet connection all the time when everything else in the house stays connected also. It has turned itself on once or twice. It will also stop you in the middle of your show or movie for unwanted downloads. I was a fan of vizio before this....
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Samson, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
I should have known better!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to constantly plug and unplug the TV from the outlet every 8-10 times when powering on in order for it to finally turn on. Every now and then the power led light will blink rapidly. It should have been fixed with a software update, but not quite. I bought this unit based purely on price, but will stick with Samsung or LG no matter the price going forward.
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing trying to get apps. Very disappointed, unable to get my favorite music app. Will not purchase anything else by Vizio.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Junk, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV turned out be inferior quality junk. Within a week it started making popping sounds from the inside, not the speakers because the TV sound was turned all the way down to zero. At the same time, HDMI 2 started blinking out. It's not what's connected to it, because I replaced it with another TV, and everything works perfectly. It's always a crap shoot with Vizio. Sometimes their equipment is ok and many times it's not. Last Vizio product I will ever buy.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Pm1701, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, We are available at 1-855-833-3221
Horrible TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible purchase. There's nothing wrong with the TV picture or menu's, but the wi-fi capability is sketchy st best. Sometimes it works just fine, but most times it freezes so much that the TV is unwatchable. Cashed in rewards points so got this for free, but still a waste. Should've probably returned it, but didn't start having real issues with it until a month or so after buying and didn't have the box or anything.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kriskaz, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Not recommended!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture but okat sound. Cant cast from phone so we returned it. Not a smooth interface just prefer Samsung-
No, I would not recommend this to a friendok tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had many problems connecting to wifi did not have all the smart apps and constantly would disconnect or freeze
No, I would not recommend this to a friendmeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as a "smart tv" its probably as dumb and slow and un-intuitive as it gets. picture is decent and sound is okay. but at under $200, I guess its fine.
No, I would not recommend this to a friendworked for a while
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had 3 different things go wrong with it. exchange it for a different tv. there were several great ratings so I must have gotten a bad one,
No, I would not recommend this to a friendSave your money and buy a different brand!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this less than a year and already have a purple (redish) line going right across the screen. Vizio customer service is the worst also. This is the SECOND vizio TV with the same issue. So now we own two tvs , the other one is bigger screen with a big long line going across the tv screen. In addition, this tv is slow in reacting to changing input etc, etc. Save your money and buy a different brand!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BestBuyCustomer, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very hard to find a small Smart TV. Unfortunately this one doesn't do the job. It periodically freezes or loses altogether the connection with the program that you're watching. We thought it might be a wifi issue and exhausted that possibility. We finally found a 24" LG Smart TV and now we can watch programs uninterrupted. I'm going to ask BestBuy and Vizio if there's anything we can do to return this TV.
No, I would not recommend this to a friend- Cons mentioned:Speed
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow as all hell But Best Buy rocks got this an open box for like 80 bucks
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Pappy, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture quality
Returning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, horrible sound quality, and freezes multiple times throughout use.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello valky, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Best ever remote, but was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is so good I could point it into my mouth and it worked flawlessly. The TV failed in (1) day, so figure it got damaged.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi JimboR15! We're sorry to hear this happened! We would love to help you out with this. Please visit support.vizio.com and click on 'Contact Us' to get in touch with our customer support team.