Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Don't waste the time.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. The TV can't handle the Vizio app and constantly reset. It won't take a usb (We were going to put pictures on display but it can't even get to that input before it freezes. Super frustrating! We returned it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Viki, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a mind of its own. Will not turn on/off. Light blinks that it needs update but no update available. I have to turn / off to get it to work by unplugging it or soft reset. This is the second TV that I have recived. Did I say not Happy!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi 1020, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment please call us at 1-855-833-3221
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV won't turn off sometimes, have to unplug it to turn it off. Light flickers when you turn TV on, have to cut TV off and turn it back on. Sometimes TV will turn on sound and no picture, have to cut TV off and turn back on to work properly.
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it weren’t for the current covid lockdown, I would have returned this TV. Constantly freezes so I end up having to hard reset it. At least once a day. You get what you pay for. Awful.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Cflick26, Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please call 1-855-833-3221
Worst tv ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv i have ever had. It freezes all the time, sometimes just the sound works and the screen is black. It happens almost in a daily basis that i have to unplug it and plug in back again to make it work, very annoying.
No, I would not recommend this to a friendAudio on and off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We called Vizio three times to complain about the audio going in and out. The last call today, they said that they would send a shipping label, and that we would have to find a box, box it up, then wait another three weeks for the repair.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Tvland, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound, had to unplug and re plug frequently due to no picture. In addition, for those of you who watch ESPN and especially ESPN+ you can not down load that app. Vizio's menu for apps is fixed. I returned product.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Bill, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Bought in May, dead in October
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this TV was a lemon. It turned itself on and off. Sometimes there was no picture, only sound. Other times nothing worked. And at times I enjoyed both sound and a picture. On October 9th it totally died.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
TV is trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this tv a month and it already stopped working won't even turn on don't waste your money on this crap
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry that your TV isn't powering on. We’d really love you to speak with our customer service team. We may be able to help get your unit working, and if not- it seems like your still in warranty, so we would be able to service the unit at no cost to you. Agents are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
This TV sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first one and the second one does the same things. The power indicator light blinks rapidly when on, which is annoying and sometimes the TV will not turn on at all until it's unplugged and plugged back in.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, Please out to us at 1-855-833-3221.
Do not purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I’ve ever has the displeasure to purchase It’s a complete waste I have to completely reset the internet connection if I want to use any of the stream devices Just junk
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Cyndi, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
sound is tinny, odor battery ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed , pauses to connect to FIOS most of the time. electrical odor in room, thought it was a new item, but it concerns me. missed the 1 month return window by a week, have to give it away.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello sorry, thank you for your feedback. New televisions may produce an unusual smell or odor when first turned on. This is due in part to the manufacturing process of components. Some of the electronic components are "coated" to prevent corrosion during their journey from the manufacturer to the home. When those components heat up for the first couple of times, depending on how long you leave the device on, an odor can occur. This smell is not harmful to your health and it will dissipate usually between 10 days and 2 weeks and not return. This is normal and occurs with virtually all consumer electronics. In regards to the FIOS connection, we will be more than happy to have our award-winning support techs take a look at your connections and setting with you. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
disappointing;
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this tv august of 2020 and already the screen is bad! I definitely don't recommend this tv at all!!! very disappointing. I am not going to go for this brand ever!
No, I would not recommend this to a friendIt’s a NO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to return because the smell of this TV was horrible. Smelled very toxic & it wasn’t going away even after a few days, instead it made the entire room smell. Thumbs down Vizio.
No, I would not recommend this to a friendWaste of my time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to replace a small 720p nonsmart tv in my kitchen. It was smart, but the picture, color and sound worse ! Would have returned it the day I set it up if it weren't Christmas eve...
No, I would not recommend this to a friendAwful picture quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful picture quality. I think the term Full HD should be kept on items that are actually Full HD, this one is 720P and by today's standard it just might as well be black and white.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Manny, thank you for your feedback today. This model TV, D24f-G1, is capable of resolutions up to 1080p and the TV will automatically display up to the resolution when possible. When viewing content from applications and 3rd party devices like gaming consoles or cable boxes, it is possible that the TV is not getting a 1080p signal from those applications or devices. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. Another good way to see the full capabilities of the TV would be to search for "1080p" in the YouTube app and view a 1080p video. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Constant problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv gave me constant problems which are unwanted and unneeded with a tv. I purchased it on May 13, 2020, and it stopped working on Sept. 2, 2020; just in time to be unreturnable (May 31, 2020)
No, I would not recommend this to a friendLasted 38 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.38 days and the picture turned magenta. It didn't last 2 months. I tried to add a photo of how everything on the screen is not magenta, but Bestbuy's interface refused to load a simple jpg.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Anonimouse, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Vizio tv had no sound. I turned it up the entire way to 100 and you could barely hear it. Every time I turned on the tv you had to reset the tv completely al over again.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ckreuz, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Never buy this brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this brand. Colored lines across the screen. Didn't make it even 1-1/2 years before it developed this problem
No, I would not recommend this to a friend