Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,451 reviews
  • Rated 1 out of 5 stars

    Awful - do not buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to turn on, terrible processing speed, often doesn't turn on and there is constant buffering while watching. No other smart TV in our house has this problem. This is being returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To light for a door stop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months old. Doesn't come on, or doesn't turn off. Turns itself off when ever. Won't transfer from smart mode back to regular channels. Piece of junk. And will never get vizio again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good price, terrible product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv less than two months and it started showing burn lines in the screen. Tried to return or replace it and it was 5 days past the return window ended. Will never purchase Visio again.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Beau. Sorry that your past the return window- but if you bought the TV New from Best Buy, you are covered by our manufacturers warranty. If you can give us a call at 1 (855) 833-3221, we'd be happy to help troubleshoot your TV, and service it if nessecary. VIZIO

  • Rated 1 out of 5 stars

    Not really a smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visio does not support android apps... you cannot access the web or download apps unless they are already pre loaded on TV.. not very smart !

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Helpme1. This is absolutely a Smart TV. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future. VIZIO

  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another Vizio product -- this TV didn't even last 2 years. The screen went wonky and no longer works. AVOID AT ALL COSTS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have watched a total of 45 minutes on this tv over the past year, because it will not connect to WiFi. The sound is very low quality as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't hook up my phone, MUST have internet to use. Can't use a USB stick, had to use blu-ray player to use USB stick. Had for a few weeks only used once ready to sell the crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from vizio

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered on July 9 2020, used as a regular tv, then as a security system monitor and only last exactly two years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a second monitor. I ended up just using as a tv. Worst investment ever. Half the time it won’t turn on and shuts off on its own. Very dissappointed

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Vheath, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Cheap TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst TV. Has lines from day one. Hardly watch it now malfunctioning all different color lines all over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it today, picture quality is horrible, very very slow operating system, most importantly I can't download Spectrum cable app, retuning tomorrow.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BDylanFan1, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online was not happy when tried to add the stands. I had a difficult time putting them in. It was a damaged item I had to return it.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BBbuyer, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    Don't do it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible little TV! The user interface is absolutely SAD! I returned this TV and bought another brand, for less money, that is much much better!

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello WIZGJ, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted one year. Turned off after ten minutes and no timer wasn’t set. Tried everything available to make it work to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the TV for 5 weeks now and it won't even turn on anymore. What a piece of crap. Can't even return it now as the return period has ended.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello AZBREWER, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Even though you might be past the return period with the retailer, the TV still has a one year manufacturers warranty from VIZIO along with our free troubleshooting, no matter if you are in or out of warranty. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    Lasted a few months and then stopped working.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 6 months and then retired from service. A replacement from VIZIO was even worse. Recycled junk. I just bought an LG and am hoping it is a better product.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Maggie, VIZIO has a rigorous re certification process for Television Unfortunately, with any electronic device there is a small chance of failure. If your still having issues, our support team would appreciate the opportunity to see if they can get your device up and running. You may reach out to us at 1-855-833-3221 VIZIO

  • Rated 1 out of 5 stars

    Absolutely Awful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for 24 hours and it already stopped working. You turn it on, the light fades and the TV turns back off. Returned. I’ll never buy or consider a Vizio again.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Tony, that's not the experience you should expect from our product. If you haven't returned the unit yet, our support team would love to speak with you (855-833-3221) to see if hey can diagnose the issue and get service set up if it's needed. We'd appreciate the chance to win back your confidence in our brand. VIZIO

  • Rated 1 out of 5 stars

    Incredibly Slow For Streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredibly slow reaction time. I would not recommend it if you are strictly streaming any service. Constantly locks up and turns itself off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last two months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two months and now it won’t power up. Previous Visio did the same but at least it waited over a year before quitting on me. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    lousy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after initial setup, can no longer access prime video...anotther geek came to try to fix but no luck. navigation not user friendly....sendinmg it back.

    No, I would not recommend this to a friend