Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Poor purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last even a full year before the screen started to deteriorate. Not worth the money
No, I would not recommend this to a friendPicture goes off randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture randomly goes off and back on. After checking on line seems be be a common problem with vizio. Would not recommend.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jack, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv this summer needing a small tv for my kitchen. Unfortunately it isn’t reliable. It has problems turning on every once in awhile.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. The software is extremely slow. It takes way too long to move to a network and station. Buy something else!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Soundsgreat, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Won't Buy From Vizio or Best Buy Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 10/7; stopped working 11/12. Best Buy won't do anything. This is horrible for Vizio and Best Buy. Wont buy from either again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello dmarshfoy, can you give us some additional details about the issue you are experiencing? A new TV from BestBuy does include a one year manufacture's warranty starting at the date of the purchase. I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
AWFUL AUDIO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parent's kitchen. Sounds worse than laptop speakers. Terrible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Benb, As televisions continue to have thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Quit working after a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working after a month. Screen just developed lines on the top half and would not display the picture. Unusable.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Failed after 2 years 2 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture has lines at the 2 year 2 month mark, just outside the credit card extended warranty.
No, I would not recommend this to a friendTV hardly functions
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns off by itself...TV takes years to load...literally a peice of trash. Simply does not work.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Beng8442, the tv shouldn't be powering off by itself. If you could call our support team at 1 (855) 833-3221 we'd love the chance to speak with you about this and get you taken care of.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my satellite. Explain to sales rep what I needed and how it worked. Was assured it would work. Didn't!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Maggie, can you give us some additional details about the issue you are experiencing? The VIZIO TV absolutely does work with popular cable and satellite services. This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
If you live outside the USA dont buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work outside US. I live outside the country and bought this tv with joy and ilusion, now im disappointed and want to cry.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tintis12, thank you for taking time to leave us some feedback. There are certain digital rights and permissions that do change when the TV is outside of the US. These digital rights and permissions should only effect your ability to access or use on board apps. I would recommend to attach a streaming device that is known to have the rights and permissions for your country. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv in September and in a month it won’t true on. Now I have to take it to Best Buy to get if fix.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Junk, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Sucks!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return first one and second one is doing the same thing. It pauses in both video and audio for a split second continuously.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello deel, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not a good tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky user interface, doesn't connect to internet as well as other devices, and often times needs to be unplugged to turn off.
No, I would not recommend this to a friendWorst TV I’ve owned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. Horrible menu. I’ve reset it 4 times and it still hangs when trying to use it as a smart TVs.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow Remote response and laggy WiFi actions. Returned ASAP.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello ShaneRoc, we recently released an update to improve the system performance including the SmartCast input and application performance. Sorry you did not have a positive experience with your television purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support.
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally junk. Disconnects from the internet. Kicks you off apps rhe list goes on. Would not buy another
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Unhappy, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes up all the time, So I have to unplug it & plug it in again. Also, the picture gets fuzzy until I tilt it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Viewer,
Sorry to hear you are experiencing issues. We would love to get additional details on the specific freezing and fuzzy image issues you described as there may be some settings we can help you adjust to resolve these issues. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Hate it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE this tv. Takes FOREVER to anything. The delayed response is so frustrating.
No, I would not recommend this to a friendwarranty crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM VIZIO THEY DONT HONOR WARRANTY AFTER ONLY A FEW MONTHS NEW!!! CRAP!!!!!!!!
No, I would not recommend this to a friend