Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Worst Television
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't even had this TV for a year and their lines. The sound quality is horrible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
not a good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does not always turn off when hooked up to cable. We have to unplug the TV.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jaygee, can you give us some additional details about the issue you are experiencing? If the TV and cable box are connected with HDMI and the TV gets a power signal from the box, that could possibly be what is powering the TV on. I would recommend to go to Menu > System > CEC and disable CEC. This is not typical so I would like to learn more so we can assist with troubleshooting if turning the CEC off does not resolve the issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv sound terrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Sound is very poor and no way to export the sound to something else.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken brand new right out of the box. Returned day after purchase.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MissOli, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Screen Went Out in 6 Months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product checked all the boxes, but screen went out within six months of light use.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jkuhl, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. If you like are assist please call us at 1-855-833-3221
Power issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.power issue product was exchanged for different product
No, I would not recommend this to a friendBad TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after a little over 6 months, would not buy another from Best Buy
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Martyder, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Terrible !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost picture after a few minutes and couldn’t get back. Ended up returning for a Samsung!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Poolgirl, this performance is not normal for this television. Sorry you did not have a positive experience with your television purchase. If you decide to purchase a VIZIO product in the future please reach out to our customer support with any questions or concerns.
Poor tv quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV only lasted 2 months well, the video card was damaged..........
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Carlos, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you
Horrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very nasal on every channel! Also doesn’t shut off correctly.
No, I would not recommend this to a friendAirplay signal very weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a physical cable because the airplay WiFi was too weak.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Jare. Wi Fi issues can be difficult to diagnose, since interference can come from several different sources like floors, walls, and even odd things like microwaves. If you'd like to call our support team at 1 (855) 833-3221 we'd be happy to see if we can help you diagnose your network problem and get rid of that cord.
TV delivered with cracked screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV was delivered with a cracked screen- cannot be used at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Kristy, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like this Tv poor HD poor sounds not worth the money.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was broken screen was spiderwebbed. Didn’t get a chance to use.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Nick, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup. To limit any potential damage while transporting or unboxing the product, we’d recommend watching our unboxing videos at https://youtu.be/MPZyVOtvBsY
Doesn't work. Lemon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally non-responsive to remote control. Doesn't work at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi AirPhloo, we appreciate you taking the time to let us know. Defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Worst tv ever bought. Get what you pay for.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Worst, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Caryn
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible- sound is so awful- can’t wait to return it
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Caryn, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.
For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Sound very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am waiting for Best Buy to open to return it no good
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Loulou, We'd would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 1-855-833-3221
I should’ve bought another tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv features doesn’t work. It doesn’t stand firm.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Teshia, thanks for taking the time to leave this review. We're sorry to read about your experience, and would love to have the opportunity to discuss this with you and possibly figure out the issues you seem to be facing with your TV. When you have a moment, please reach out to our tech support team at 1-855-833-3221 or visit support.VIZIO.com and select 'Contact Us'.
Stopped working in less than a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working, in less than a month of use only.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Ngobs, At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents at 877-698-4946, or update your review with more details.