Customer Ratings & Reviews
- Model:
- D24F-G1
- SKU:
- 6374928
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Very bad sound, video nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace an excellent 22 inch Vizio with this unit in the kitchen late yesterday. The sound from the built in speakers makes you think you are in a large tin can and a tunnel. Terrible sound. Tried all of the setting to improve it, but nothing does. Will try to return it as it is a day old, but find it impossible to get anyone at the store to pick up the phone after 20 to 25 minutes on music and telling you how great they are.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello njcody, please reach out to our customer support at 877-878-4946 for assistance with your television audio.
You don’t even get what you paid for...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expression “you get what you paid for” does not even apply here. You get less than you paid for. Sound quality is the worst. Sounds like it is coming from a tin can. There is a light on the bottom left, sometimes it flashes continuously, sometimes it is on constant...which is annoying...sometimes it isn’t on at all...this is all while the TV is on. Sometimes the TV won’t turn off! It doesn’t even show the TV show that is on just the Vizio logo. I have to unplug it to turn it off. Since this is a TV we purchased for the bedroom...it is all VERY annoying. If I knew all this I would have been very happy to spend more money to get a quality TV that actually functions properly.
No, I would not recommend this to a friendA disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very glitchy from the get-go. Would freeze or lose wi-fi connection frequently. Had to reset it often. Also poor audio quality. I returned this, and got a "dumb" LG TV with a Roku instead -- much more reliable.
No, I would not recommend this to a friendExtremely slow app access
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 3 months ago and feel the quality is very poor. I have never experienced such a slow TV. IT takes so long for the TV to turn on and takes such a long time to access the apps and scroll between them. It has nothing to do with internet connection as all devices in our house function perfectly. I would not recommend purchasing this TV at all. It also randomly turns off and turns on. I am extremely disappointed and I can no longer return the tv due to the 2 week return window so I am stuck with a slug of a tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello LaurenK, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Utter Junk!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave up on calling support. Advised that new firmware is not completely ready but the old one is not usable. Unit is bricked and can only be used as a monitor because the Smart features are not available due to the firmware stuck in perpetual cycling from download to download. On top the TV decides to lose power once its turned OFF. Needs to be unplugged for the power to come back on.
No, I would not recommend this to a friend- Cons mentioned:Software
Absolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, no App Store, horrible interface, broken apps, and buggy software. Never buy Vizio. You get what you pay for.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nickname, VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future. If your SmartCast input isn't working properly please reach out to our customer support at 877-878-4946 for assistance with your interface.
This TV is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting ready to have Vizio send my third replacement TV for my kitchen. I have never had so many problems getting a smart tv to connect to the internet. The smart cast is a joke. Hopefully I can sell their third replacement to another sucker. My other two TVs are Samsung’s and work great
No, I would not recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only streams to 2g Lots of delays between switching channels and apps Apple devices do not see tv listed in airplay Cannot add additional apps other than whats preloaded so no adding spectrum verizon cable tv apps Pushes you to use google cast to stream
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Terasec, sorry to hear you are not having a smooth experience with the delays. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Lasted less than 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The model D24F-F1 that I bought in Sept. 2018 was used less than 4 hours per week. It worked fine until 22 months after purchasing when it first lost the picture, then lost the sound within the next week. Tech support could not fix over the phone, so $150 down the drain.
No, I would not recommend this to a friendDo not purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is incredibly slow to load. Takes forever. Owned for 6 months now the shows freeze constantly. Do not purchase this. Spend the money to get better quality
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Powers down by itself?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great until it gets tired. It powers down by itself and you have to unplug it and plug it back in.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Patc, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to verify power connection. You may reach us at 1-855-833-3221