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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,451 reviews
  • Rated 5 out of 5 stars

    worked great right out of the box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is used for both a web-based TV and a 2nd monitor in a cramped work-at-home environment. set up was quick, efficient and was operational in a few moments. visuals are sharp and clear. Looks and feels like a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for a kitchen to have the news on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this tv up for our guest room it’s sufficient for our needs. After all don’t want friends and family to get to comfortable. Would not ever chose it for anywhere else in the house. Overall performance is just so, so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 24" tv for my office. Vizio worked out to be the best one for me. wifi ready, connected to Alexa it works on command. I also use it as a second screen with my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waist your money, junk!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the 24" model. Pros: Easy set up, light wait. Cons: Poor sound, sounds like and old transistor radio (if you're old enough to know what that is), could not get the color to look correct no mater which mode i put in, even though it's a smart tv it does no support blue tooth and the biggest of all it failed to turn on 3 days after purchase!!! No more VIZIO products for me. Thank you and have a better experience than I did. Thank God for Best Buys return policy, that was easy,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Inexpensive TV, but it has it's issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Vizio TV's. I bought this one specifically for the Smart TV features. However, the TV lags quite badly when using them. Compared to my other Vizio sets, it is noticeably slower. In addition to that, HULU crashes quite often. Sometimes I have to restart the TV to get it working again. Very frustrating. Also, the sound is terrible. So bad in fact, that I needed to add a soundbar just to get it to an acceptable level. The picture quality is excellent, just know what your giving up with this set.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello rgaret, we recently released an update to improve system performance and the SmartCast input and applications. Please reach out to our customer support at 877-878-4946 to make sure you are on the latest version and so we can look into you needing to restart your device. VIZIO

  • Rated 5 out of 5 stars

    ****************

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assembled the TV per instructions. Followed the instructions on the TV per reception. I have had cable for years. I was afraid I would have call the cable co. regarding reception but I didn't have too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple, no guide for channels for regular free tv disappointed in that. Gave it 3 stars because poor quality of sound. I would have returned it, but didn’t get it setup until after the return date.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Irish4sure, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not a smart TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good but only buy this TV if it will be directly connected to a cable provider. The streaming apps are so slow to respond and laggy it's not even worth trying to watch. Reminds me of internet videos on dial up. Unfortunately I bought this for my extra room and barely used it at first so now I'm past the return window. I'm going to get a Roku or Fire stick and try to salvage this purchase into something useful.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Megan, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 5 out of 5 stars

    Vizio, nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features for a TV at this price, we shall see about the longevity, I've had it less than a month. It has a lot of apps that are standard, I use it for OTA now so I can't comment on the apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart tv, not so smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad device for the price, just really disappointed that spectrum is only available on Samsung, there’s a bunch of work around a to get it to play but it defeats the purpose.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Hairrish, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 5 out of 5 stars

    Works great, lots of features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a second monitor to work from home. Works great with HDMI connection. The Apple AirPlay was a nice extra as well. We’ ll probably use it for a garage or back porch TV once we go back to the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few 1080p TVs on the market at this small size. Do need to toggle off Eco mode - noticed the power toggle wasn't always 100% responsive when in Eco mode - moved to normal and no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great value and choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a small AV company and purchase Visio computers from my customers all throughout the year mini makes many models and I have never been dissatisfied this is a great product at a great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV but not as a second monitor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this to use as a second monitor, but the ports in my laptop didn't work our. The characters were also not as clear. I did not test the tv capabilities so I can't comment on that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Pay for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some glitches with the power light flashing . Have had to reboot a couple of times. Good Picture like I said their is a reason why the price was low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Generally Poor Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tough leaving 1 star reviews but this Vizio has earned it. The smart TV barely works. Takes upwards of 10 minutes to load, sometimes a few minutes just to cycle apps and has constant freeze issues. For awareness, my internet speeds are excellent 400 down, 100 up and no issues. Got the TV for our kitchen and the kids just bring their ipads as they tv stress isn't worth it. By the time the video starts playing they've finished being in the kitchen. Not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good imagen for a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offer you a good resolution, the price it is not bad, but for me the HDMI connection in the back are not in the side or bottom to do ease connect it to a device when you put your tv on the wall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picture good, sound, not so much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace an almost 15-year-old Sharp wall mounted kitchen TV/DVD combo. While the picture was good, the sound was terrible. TVs have gotten so thin that really, it's unrealistic to expect them to have good sound, especially in a TV this small. Being that it is wall mounted in a small area, I didn't want to add a sound bar or any external speakers so I returned it. I also found the remote to be very unresponsive at times and if you look at other reviews, this is a common complaint.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello MaryS910, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.  For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.  VIZIO

  • Rated 5 out of 5 stars

    Vizio PLus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Vizio customer for 20 years having a large Plasma TV and a couple of smaller ones, from a standard set to now 2 smart TV's. I am convinced of their quality and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sale associate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale rep in the store was very knowledgeable and helpful. Very attentive and professional. It was nice to for him to rang the sale so we don’t have to stand in line at the front cashier

    No, I would not recommend this to a friend