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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,451 reviews
  • Rated 3 out of 5 stars

    Good definition and price but takes too long to on

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good definition, good price. Main problem is the time it takes too long to turn on. It seems to be a issue with this brand Vizio as it happens to the other one I have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price, but slow O/S and speakers are sub par. After using Firestick it improved O/S tremendously m.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine for an extra viewing screen - audio no!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the size of this little TV was exactly what I needed and the visual component is good, sadly I cannot say loudly enough, (because the machine certainly won't) the audio STINKS! Maybe the music is passable - that's what the sales support showed me. So yes, shame on me for not knowing I should have asked to hear conversation. The audio on my MacAir is better. SO, unless you already have speakers or want to spend more than the cost of the TV purchase a sound bar, keep looking!

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello CariM, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.  VIZIO

  • Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. A little disappointed with the installation options, but given the small size and intended location, was able to use the mounting holes on TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this tv! It has a slow start up! It cuts off without notice! I’m returning this for lg or Samsung! My vizio at home does the same thing while my lg doesnt

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Meee, we appreciate you leaving a review with your feedback. Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Problem TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a good picture and sound for the price. But it has a problem turning on and off. Considering to take it back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi mjd888, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you. VIZIO

  • Rated 3 out of 5 stars

    Nice size for screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Vizio that I have had in 30 days. I am having the same problems with the 2nd one that I had with the 1st one. I will not be buying a Vizio anytime soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband chose this TV for his office. He needed that TV with the specific parameters. I can't tell specific characteristics but according to my husband it is a great TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horizontal lines started showing up in the display after a couple months. Couldn't add apps, had to Chromecast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the value of price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very great for the value. Very portable and easy to transport. Great for RV or large van. Small enough to fit in a luggage or suitcase for travel as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times , tv doesn’t turn on after pressing the on button or there’s no picture , only sound is there. Have to unplug and plug back again. Make me feel frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    It was great...but not anymore.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a kitchen TV 17 months ago. Loved the size and picture quality as well as the streaming options. Unfortunately, it is no longer functioning. It will turn on but will not allow selection of any app or cable. It stays on the home screen or is blank or just turns off. I've tried the unplugging trick others mentioned but it isn't doing the trick for us.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Margo, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 3 out of 5 stars

    Tv Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having same issues as the one that couldnt be fixed on warranty & replaced with this one. I hate Vizio no comparison to Samsung. They break to fast

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Worst TV I've ever bought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have other visio tvs that have worked great..so we bought this one. This tv has the slowest response time. When you hit the remote buttons there is a significant delay before anything happens. In addition, it will freeze up for no reason. Sometimes you have to shut the TV entirely down before it will unfreeze. Idk if we have a lemon or this is how this tv operates but this by far the worst tv.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Lucy01, ) VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please reach out to us at 1-855-833-3221. VIZIO

  • Rated 3 out of 5 stars

    VIZIO TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this VIZIO 24 SmartCast Tv for my kitchen. I had to return it because it did not have the apps that I was looking. limited apps.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Andy09, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up retuning this for a Samsung....I am a Samsung TV snob and this Vizio just can't compete with the Samsung quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The television would not connect to the wi-fi. Even its response to the remote lagged. It is obvious that the processor in this television is defective. Reading the reviews the problem is not isolated but seems occur in any unit not used with a cable hook-up. Also, the sound and picture are average at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I bought this for my sewing room and its perfect. It was very easy to hook up to my Direct TV system. I'm very pleased with the quality of this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had great reception and display. It works perfectly for our kitchen. The size and appearance looks great. The apps and features are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice tv but to many issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good. Has a lot of issues connecting to the internet and needs to be restarted a lot.

    No, I would not recommend this to a friend