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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, size, easy setup, and affordable price of the 24" Class D-Series LED Full HD SmartCast TV. They appreciate the good picture quality, find the size convenient, and mention that it is easy to set up. Many customers also mention that it is a great value for the price. However, some customers have concerns about the slow performance, non-responsive remote control, occasional power issues, average speakers, and short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,451 reviews
  • Rated 2 out of 5 stars

    No Internet Browsing capability!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had researched this tv adequately. It is a nice, small set, maybe sound is not fit for listening to a symphony, but OK. What the set does NOT do is allow for INTERNET BROWSING! I assumed a "smart tv" did just that. My Samsung does, my LG does. Vizio--the chat customer assistant told me--does not have internet browsing capability. My mistake? I hope Best Buy will take it back for an exchange to ??

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello DocHoliday, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.  VIZIO

  • Rated 5 out of 5 stars

    24” smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV . Bought it to use in our camper and connect to my hotspot. Kind of disappointed that it doesn’t have Roku, other than that it’s a good TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV isn’t so smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up, appearance and functionality are all good. I give it an average rating though because it does not have very good sound at all. Speakers aren’t great!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Bec72, As televisions continue to have thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
      For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars. VIZIO

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this TV after reading several reviews. However, the audio is terrible. Voices are not clear; people sound as if they are wearing 5 face masks. Turning up the volume did not help. It just made the muffled voices louder and not clear. I hooked up this TV correctly, read the manual thoroughly, and readjusted the audio settings when I noticed a problem with the sound. Even after reading helpful suggestions in the Trouble Shooting section, I wasn't able to 'fix' the audio problem. So, I called Vizio and spoke with a representative. She assured me that my audio settings are correct and that the sound 'distortion' could be due to something else, not the TV. However, the TV I was watching before replacing it with this new Vizio TV, sounded great. Rather than watch TV with the sound muted and having to read what is being said by using closed caption, since I cannot hear voices clearly, I decided to disconnect my new TV and reconnect my old TV. What other choice do I have?

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello DottieL, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any further help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.

      For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars. VIZIO

  • Rated 3 out of 5 stars

    To small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but it is to small to really accommodate my needs in the area that I use it in. Better for a child in its room, than an adult in a room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Research the Product Before Purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen better smart TV products out there. I found it difficult to set up and achieve all the functionality it was supposed to support.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Slow Vizio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vizio is very slow to respond to the remote and takes too long to load the program.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello James, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 3 out of 5 stars

    VIZIO 24" D-Series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are streaming to this tv, and it is very slow to load. We have 3 other tv's, (Samsung), and they all load quickly.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello James, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 5 out of 5 stars

    Bg sxy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good investment. All i had to do was connect the TV to the internet. Very easy access. I have no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, however had to regularly unplug the TV to reset, because it would routinely freeze up and just black screen when turning it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    kitchen tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a nice replacement for the smaller tv we had in the kitchen. it took a little bit to get used to but works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    7-10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the sound quality Video quality is fine When you are navigating in the tv, searching for a video o something the tv is slow 7-10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VIzio 24" Full HD review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it!! Use it as a work monitor but I love the input options to change from TV, HDMI, Airplay, Smartcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHEAPER THAN A TYPICAL MONITOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT USE AS A SMART MONITOR.. IT'S 1080P IS PERFECT FOR EDITING AND THEN WATCHING PLAYBACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and works well in such a limited space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the limited space we have, if we have subtitles, they are so tiny. But a TV under 25 inches is all we have room for. I do like the TV tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price but the audio SUCKS. Easy to navigate but the audio is really bad

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello DRGR, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.  For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.  VIZIO

  • Rated 5 out of 5 stars

    Perfect for a bedroom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a start. I saw the bigger TV I want but for a small room, this one works fine. The build quality is really good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature pack television for the price, and no brainer for a room that you need a little TV for with streaming services included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute lil TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my sons room . We still don't have internet so I'm not sure how the smart part of it works yet but I'm excited to find out!

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi JESS, so happy to read of your excitement! Once internet is available, please feel free to reach out to our award-winning customer service team for any questions you may have. Simply go to support.vizio.com and choose 'Contact Us'. VIZIO

  • Rated 5 out of 5 stars

    Job Trailer Monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a few of these in our construction job trailers, they work great as a Computer monitor too! Just be sure to buy a secure base!

    I would recommend this to a friend