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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 570 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the picture quality, with many saying it is excellent. They also appreciate the ease of setup and the affordability of the TV. The smart TV features and the size of the TV are also well-received. However, some customers have concerns about the connectivity, brightness, and remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 570 reviews
  • Rated 5 out of 5 stars

    Very good picture. Was very simple to hook up .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was online checking out several models. I needed a new one for my bedroom, but didn't want to spend a lot. I choose this model mainly for the features and secondly for the price. Very pleased with my choose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have an app store! Only the apps installed can be used. It won't even allow you to browse the internet because there is no app for it. Other than that, I have no complaints about it. I am very disappointed about the lack of access to apps but its great for my netflix which is the main reason for my purchase anyways!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for my 11 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble my son did everything himself, and he was so happy and excited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least fifty characters, please. And thank you. 1

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 2 out of 5 stars

    Purchased for WIFI capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a second set with wifi capabilities. This set will not deliver Amazone Prime because of software problems not yet resolved. The remote even has a Amazon hot button. This is disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like the New TV because I don't have as many Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to be able to get one for my Whole Family. My Mother, Sisters and My Niece's and Nephews.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart tv and it working great. Makes me want to buy more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pro network connection picture goes dim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has ok picture quality but it goes dim then bright. It does a horable job at streaming Netflix it can not even go 5 min without having to rebuffer if it evan plays at all it is the only device in my house that has any trouble streaming Netflix. I would not recommend this for anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and so far no problems. She uses it to play her playstation games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. We use for our main tv in the living room and is great for online program viewing as well as the use of youtube and pandora

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st Vizio TV died in 6 days .. replacement is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Vizio 28" TV failed in 6 days. Best Buy in Topsham, ME was a terrific help in getting a replacement. I took in the dead TV and they did all the paperwork while I waited and gave me a replacement from stock they just happened to have on hand. The new one has worked just fine for over a month now and I'm fully satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was too small and laggy. The menu's were unresponsive at times. Returned it,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for travel trailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations while trailer camping. Fit well in small space and good portability.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good tv good quality like the wifi feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not notice any difference with Sony or Samsung. I use it in my home office as Monitor while working and as a TV when my mom stays at home. Great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really god but I had difficulties when trying to connect my bluray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the size of the cabinet that we have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far with my purchase. Still have not used it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small rooms, easy to set up, but power cord is too short

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The sound goes in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my condo in Florida and did not hook it up for several weeks. When I noticed the problem with the sound, I called the Daytona store where I purchases it and was told that it was beyond the return date and I could not return and exchange for a television that worked properly. All they could do was perhaps send it back to the manufacturer for me. However, as I explained to the associate, I was leaving Florida for California that week, so would not be there when and if the TV was returned. I asked that a manager call me the next day. No call ever came and I returned to California. I will never buy another item from Best Buy, I will now have to wait until I return to florida next May and hope that there is still time to get a working television.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and cheap with crystal clear image, love it.

    I would recommend this to a friend