Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 570 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers highly value the picture quality, with many saying it is excellent. They also appreciate the ease of setup and the affordability of the TV. The smart TV features and the size of the TV are also well-received. However, some customers have concerns about the connectivity, brightness, and remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 570 reviews
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Ok TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control sucks! Too small, no back light

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have fastest internet speed but movies still buffering causing frustration

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    The TV does not always work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks ago the tv would not turn on. I have to unplug it for a while then plug it back in to get it to come on. It no longer connects with my internet no matter what I try. Love the TV just wished it worked the way it should.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open box TV not a good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous Vizio owner. This TV was open box sale. Have not been able to connect to my network. Called Vizio -no help. Requested help from cable provider- no help. So my smart TV is still not fully functional. Too late to return. Stuck wit it unless I pay to fix.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother buying this "smart tv". I've had mine for just over a month and the smart apps don't work. I would recommend buying a regular tv and then buying a Roku stick or Chromecast. Also Vizio support is terrible, they didn't help me at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart TV isn't really

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV functions as a TV should. However, I purchased it due to the built in Wi-Fi and internet capability. I had to hard wire the TV because the Wi-Fi wouldn't pick up my house network (though other devices in the same spot would easily do so). When it finally was hooked up, the VIZIO Internet app selection was terrible - a selection of shopping apps and local news for cities across the country. For the incremental money spent to get a smart TV, the only one who became smart was me - I shouldn't have bothered getting this set. I got smart too late, alas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even two weeks of use and failing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the tv won't turn on. If I unplug it and plug it back in, it will turn on again but I don't expect that to continue nor do I want to have to operate the tv this way. It has to go back and my guess is even though it will be replaced under manufacturer warranty, the service contract will not start over with the replacement. Two out of three tvs I've purchased at BB have had to be replaced. Buy the service contracts!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picture quality is pretty poor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to improve the picture quality by using different settings, but nothing has helped. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is over priced for what it provides. The cameras do not have audio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV features are good, however, picture quality could be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprisingly Excellent in Sound and Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have great expectations for this tv, considering the price, but purchased it for my very small/cozy guest room. I was worried this might be too small a screen to work well as a tv. I was so happily surprised when I finished setting it all up. The set up was fairly easy, but the stand didn't quite fit into the slots. I had to take a screwdriver and carefully bend out one of the insert parts out so it would go into a slot. I was a bit annoyed at that. But OK, moving on. The sound is really very good, and is far better than my expensive flat screen Toshiba in my own bedroom! The screen size is perfect for any guest room, bedroom or dorm. I especially like the "surround sound" and tried the different sound settings out. Very cool! The picture is great, and I tweaked it a bit to brighten it up and adjust the color. The auto backlight dimming feature can be a bit annoying, as when a close up image comes on, things seem to fade to darker. I turned it off for now. For a test, I tuned into Netflix and started playing "Once", which is very colorful. Looked great, colors are a little on the cool side and it took some adjusting to get it to look less green. There's no way to just add red, so far as I've found, but it looks great as it is. I tried out all color settings, but went back to the "cool" setting because it looked most natural with tweaking. Perhaps I haven't found all the adjustments yet. The sound is wonderful -- deep, rich, and powerful. I didn't even have the volume turned up very high, and it sounded great. I did have some trouble getting it to hook up to my wifi which is At&t. I finally gave up, since I don't really want the apps that come with the tv. I use a Roku with all of my channels, which was easily set up. Maybe someone else will spend the time to trouble shoot the reason it won't hook up to the wifi. I just couldn't be bothered. For $200 you can't go wrong with this tv. I highly recommend it. I think I'll go and watch tv in my guest room tonight!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not well built

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv lasted me only two weeks. After that point the power would not turn on. Vizio customer service is an absolute joke. They did not help at all. Luckily Best Buy took the product back as defective.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was absolutely shocked at how good this TV is. Out ancient kitchen TV had just died, and we needed something pretty quick. Of course, money is tight, as it is for everyone... so this caught my eye. Having had an LCD TV in our living room for 5 years, and now this LED TV, I realize the big difference - I can hardly wait for our living-room TV to croak! Picture is crystal clear, apps are a little strange, but easily learned and used, and the fact that I can stream from my computer wirelessly is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this a few months ago for my children. I was not impressed with previous Vizios however this one is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a new TV for our room and this is a perfect fit. The price was perfect for our budget. We have had the Tv for several months now and are still very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Great Smart tv / monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 29 inch monitor, but rather found this smart tv from vizio. Bought it and I'm using it as my desktop monitor. And it's cheaper & better than having just a monitor since it's also a smart tv. I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    okay tv....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT picture only thing is the Wi-Fi reception king of sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Perfect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television fits perfectly in my kitchen and its a smart tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for NETFLIX problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two brand new VIZIO smart TVs and neither will load NETFLIX. All other apps work great...it's just NETFLIX that fails to connect. After 4 hrs performing all recommended fixes from both VIZIO and Netflix websites, I googled VIZIO NETFLIX problems and see there are verified software issues. Until this is resolved, we must attach ROKU boxes or our PS4 for Netflix, which defeats the purpose of a smart tv. Be aware NETFLIX viewers! Vizio has not fixed this problems in 4 yrs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a small TV for our bedroom and this one was just the right size. We don't have to hook anything else up to it get Netflix on it so that's a space saver. Picture and sound are descent, about what you'd expect from a little TV. The only thing I don't like about this tv is that it has no sound outputs so if you want to hook it up to some speakers your out of luck. I tried to hook it up to some computer speakers using the headphone output but the sound was so low I had to turn the speakers all the way up to hear anything and it sounded awful.

    I would recommend this to a friend