Customer Ratings & Reviews
- Model:
- D32F-G1/D32f-G4
- SKU:
- 6374927
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 32" Class D-Series LED Full HD SmartCast TV for its excellent picture quality, easy setup, and affordable price. Many reviewers also find the size of the TV to be perfect for a bedroom. However, some customers have complained about the TV being slow, having a poorly designed remote control, freezing occasionally, and having random power issues.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked really well for the first few months, then it just quit working properly. It freezes and turns off on its own daily. When watching an app such as Netflix or Hulu it continuously goes back to the Home Screen.
No, I would not recommend this to a friend- Cons mentioned:Speed
??
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv that I ever had slow it freezes all the time I have to reset to factory because the tv it’s really really slow never going to buy this again I wish I can return it
No, I would not recommend this to a friend - Cons mentioned:Speed
Terrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow, sometimes won’t turn on without unplugging and re-plugging in. Sometimes completely unresponsive. It was a cheap TV and you get what you pay for.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Homegrown, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Defective in 2 ways straight out of box. Returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power light flashes nonstop. A quick check on the internet shows plenty of people complaining about this. Called Vizio tech support twice. Each time they took me through a series of steps that did not work. They said they are aware of this problem with this model and they don't know what to do. They suggested I put black electrical tape over the flashing light. Then the television started turning itself half on whenever it wanted to, with the Vizio insignia on the screen, but the remote would not turn it on or off, it had to be unplugged from the wall each time this happened. Enough is enough; I returned this set for a refund.
No, I would not recommend this to a friendInferior Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vzio product is complicated. The picture quality is very poor(dark?) compared to other 32 in screens the picture is tiny. The power connector cord does not stay connected to the set. Very disappointed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Whizqueen, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Never worked right out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if this was just a bad unit or if all of them behave the same way. It took nearly 2 hours to set up/update the software, once updated the tv behaved erratically from the start. I routinely checked for more updates, changed WiFi networks, tried different streaming apps. Same result. Slow slow slow menu, tv would randomly reboot while streaming, worked fine on HDMI input. Returned it to BB... If you get one, I hope you have better results...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Phil, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Smart TV App Won't Work With Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this TV yesterday. After initial setup the SmartCast app does not work with the remote. The remote works fine for all other TV functions... turning off/on, volume, and luckily there's a Netflix button to get me to Netflix. But since the SmartCast app doesn't respond to the remote I can't install Disney+ or any other app. I contacted service and after some trouble shooting they said this is a known app issue and will be fixed soon, but they couldn't tell me if this is days, weeks, months. I still have my receipt so I guess I'll have to return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello HoosierDude, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review and thank you for giving our technical support team a chance to assist with troubleshooting this issue. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO or have any other questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you.
It works very well and I hate doing surveys.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys. It works very well and I hate doing surveys.
No, I would not recommend this to a friend- Cons mentioned:Smartcast
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return tv. As smart cast would not load. Tv would also get stuck on Vizio logo and would have to manually unplug the unit to get it to work
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Chitex, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
major electronic problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this TV after less than a week. 1) the power light flashed every time I turned the set on, and continued until I turned the set off then on again. 2) There was a flash across the bottom of the picture every few minutes. 3) The sound would go out every time the flash occurred. 4) The set would turn off and on, by itself, at least once every hour. After having another Visio for over 10 years, they've lost a customer!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Sky7, Sorry to hear have issue with the led light flashing, We would recommend power cycling the TV, Sound like may have power connection issue, Unplug the TV from the power, Hold the physical power button on the TV for 5 seconds, Then re-seat the power cord back into the TV. If that doesn't resolve the issue to call us at 1-855-833-3221
Decent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly freezing so I have to disconnect and re connect the tv from the outlet. I there than that it’s a decent tv.
I would recommend this to a friendSteer clear of this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Sucks. The picture quality was terrible even without wifi and the wifi was so poor that it sometimes the picture could not even get to 720p. It replaces a simple TV with a firestick that got wifi at 50+ MBS so signal strength at the location was clearly not the issue. I've seen other reviews complaining about wifi so this seems to be an issue with Vizio, This is being returned and replaced with a different brand.
No, I would not recommend this to a friendFrame was broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to try it. Ordered to have after my surgery, delivery was delayed so arrived day before but was broken. Since it or nothing similar was available just got one from walmart.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Carolyn, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Slow, freeze, and crash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VIZIO has the worst smart TV platform. The OS is really slow, many times unresponsive, until it crashes or freezes. Picture and sound quality is okay.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CanY, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Smartcast
I hate it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was smooth before hitting a year it stucks, and it won’t work anything other than Hulu.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sharon, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture quality
Didn't make 1 year
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great!!!!! But 5 months later and my speaker needed to be sent back for service.....didn't even make 1 year.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Gunnerfitness, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
- Cons mentioned:Smartcast
Needs to be exchanged
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in February 2020 and it already stopped working less then 7 months later. I'm trying to get help, but know one is responding.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Jray - can you please give us a call at 844-254-8087 so we can help. We're sorry if you've tried getting in touch and aren't getting through. We'd love to help get you sorted out and make it right. You can also go to support.VIZIO.com for other methods of getting in touch.
- Cons mentioned:Remote control
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it for a Samsung I do not like the performance of the remote Control on tv. I prefer a Samsung over all brands
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Buttercup, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Buyer Beware of Vizio TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give no stars I would. Vizio TV would not stay connected to internet - whether using WI-FI or ethernet cable. Constantly updating or needing updates. Ended up having it replaced by Vizio - BUT buyer beware - they send you a refurbished TV at their option. They DO NOT replace with a new one. Refurbished TV does not work any better than the new one. Bad, Bad, Bad
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello julia, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. If you continue to have any problems or questions after service, please do not hesitate to contact us and let us know. We want to make sure to exhaust all troubleshooting and options to find a resolution for you.
I mean it kinda works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super glitchy tv, all my button reactions have delay and the tv will just crash if I try to press more than 1 button within a few seconds. Really about to put back up the smaller tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more intuitive experience controlling your television, we also have the SmartCast Mobile application in your mobile device’s application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.