Customer Ratings & Reviews
- Model:
- D32F-G1/D32f-G4
- SKU:
- 6374927
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 32" Class D-Series LED Full HD SmartCast TV for its excellent picture quality, easy setup, and affordable price. Many reviewers also find the size of the TV to be perfect for a bedroom. However, some customers have complained about the TV being slow, having a poorly designed remote control, freezing occasionally, and having random power issues.
This summary was generated by AI based on customer reviews.
Has not worked since the day I got it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was defective from the day I received customer service and warranty service nonexistent technicians scheduled to repair from vizo scheduled and never showed up their customer service rates Less Than Zero
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Biggcmagic37, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Worst tv ever JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV i have ever purchased. Freezes and you cant turn it off remote or power botton wont work so i have to unplug it to use it again. CC will not go off i have tried everything.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Diane, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a bad lip sync issue with this TV hooked up to a Spectrum Cable Box. Previous had a 14 year old Sylvania lcd TV in it’s place and worked perfectly with no issues. ???????
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Typically, a lip sync issue can be narrowed down with troubleshooting. If the lip sync is off while watching content on your favorite apps, that indicates that we would want to troubleshoot network connections. If the lip sync issues only happen on cable or satellite boxes, we will then want to troubleshoot settings on each individual device. For that troubleshooting we will typically start with the TV, moving to any VIZIO audio devices if used, and then finally to the cable or satellite box. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can't use smartcast. Talked with vizio they are working on it but they have no idea when it will work. We bought it to watch Disney plus and other apps. What a waste of money
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Wardstuff,
Can you give us some additional details about the issue you are experiencing when watching SmartCast? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Two bad items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return once. Replacement unit also bad. But was outside of return timeframe so now stuck with bad unit. Randomly freezes up and requires soft reset in order to make operational.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi TomD, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
Don’t purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one end of 2020 or early less than 6 months after I purchase this product it went out would not turn on at all even when tv was working it was glitchy
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Lipson, defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Set up is a hassle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but set up was a hassle. We actually never got to use it Because all day we were trying to set it up. Eventually gave up and traded in for a Samsung. Definitely the right choice
No, I would not recommend this to a friendDon’t buy a Vizio!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy Vizio, this tv had a bad picture when it was taken out of the box, Vizio takes 14 days to ship a replacement tv under warranty.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Junk, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was constantly struggling to stay connected with the wifi. We had to hard reset frequently for basic usage. It will now not turn on and it’s 7 months later.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello QUser, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor online support locating purchase records
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a very busy person trying to run a new business, you make it impossible to locate records for recent purchases. I have shopped elsewhere because of this.
No, I would not recommend this to a friendJunk, don't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been nothing but problems. Never connects right to wifi, screen blinks sometimes and sound is worse than an old record player.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. We'd appreciate the chance to resolve your issues. When you have some free time, please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible TV. It lags and freezes. I bought 2 of them for my 2 kids and i wish i went with something different.
No, I would not recommend this to a friendTerrible lag time after pushing remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several seconds of delay when changing channels. Too frustrating. I did like free apps and the simple style of the remote but the lag time made me return the tv.
No, I would not recommend this to a frienddon't understand terminology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just does not work as a regular TV. Some channels/stations had the viewing screen chopped while other channels/stations were full screen.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Wifi for this tv was horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi signal would drop then it would remain searching what a waste of my money. Couldn't return because got to busy at home and the date to retutn it passed.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Manny03, I apologize you are experiencing issues with your new TV. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible television, color is bad, poor sound quality and after you turn the tv off it comes back in after a couple minutes and then turns off again.
No, I would not recommend this to a friendDo NOT buy this tv.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been eight months that I've owned this tv. In that time I've used it four or five times. It now won't work at all. Total garbage.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Badpurchase, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing almost 5 months and the screen just stopped working and went black. I didn’t even use it for 3 of the months. Sat off most of the time
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Steve,
This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Arrived damaged, slow response time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv arrived damaged. No crazy damages, but damaged nonetheless. On top of this the response time for the remote is atrocious. Returning this immediately.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Konkon, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Avoid at all costs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased this tv earlier this year and it randomly freezes or turns off. I can’t even exchange it or return it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Flores, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.