Customer Ratings & Reviews
- Model:
- E40-D0
- SKU:
- 4858701
to a friend
Customers are saying
Customers commend the 40" Class HDTV for its exceptional picture quality, affordable price, and convenient Chromecast feature. Many users are impressed with the TV's sound quality and find it to be an excellent choice for gaming and streaming movies. However, some customers have expressed dissatisfaction with the basic remote control and the limited functionality of the Smartcast feature.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
not user friendly product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.flimsy remote, no user manual, basically a large monitor that casts through your phone
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback. We recently made changes to the product setup experience in order to make it easier and more intuitive. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. The manual is also built into the TV as well which allows the ability to keep it updated as new features may become available. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088.-Randal
smart phone essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should not have bought a smart TV when I don't have a smart phone, and don't intend to get one, but sales did not warn me about this. Close captioning doesn't work and the only help I could find was from Vizio--telling me how to use a smart phone to try to see whether it could be made to work. Best Buy wasn't helpful, so I will put up with set for a while, then go elsewhere.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate the feedback. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. The VIZIO SmartCast™ remote app would be needed to turn on Closed Captions through the TV input. If you have a cable, satellite or other device connected to the TV then the Closed Captions would need to be adjusted through that device. Feel free to contact us at 844-254-8088 for further assistance. Thanks -Randal
- Cons mentioned:Remote control
not good for someone without tech knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too much programming using smartphone and tablet. remote not user friendly.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E40-D0. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not amazingly happy with this buy....picture wise...not as clear as the associate said it would be.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for the feedback. A few things that might help you get the kind of picture quality you saw in the store. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Terrible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within weeks of having the TV possibly even days it would start to flicker and often freeze. They blamed it on my internet because I was streaming (I have a $400 router and gigabit internet I know that's not why) now it disconnects from the internet, freezes, flickers and stutters, and now the sound will just randomly stop working.
No, I would not recommend this to a friendPurchased this product bought a year ago
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product bought a year agoAnd want to Florida one day and the TV did not work do not turn on or anything when I came back that’s why I had to purchase another one from the store and I made sure I put a warranty on her but I will never order again online very disappointing and a waste of money
No, I would not recommend this to a friendBroken out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was broken out of the box - Even though I could have ordered it online, and had free shipping, I chose to pick it up in the store. Because of that, I also had to return it to the store, 60 miles round trip each time. In my opinion, Best Buy has extremely poor customer service, and I'll not ever make another purchase from them.
No, I would not recommend this to a friendDoesn't work with phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cable company is not comparable with the guide. Our older tablets are not compatible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E40-D0. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
Must have Apple or Android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must have Apple or Android smart phone to program TV which is a shame.
No, I would not recommend this to a friendNothing but problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Netgear R8000 based on recommendation of Best Buy customer service rep. I have had nothing but problems with the product. I am now on my third replacement, from Netgear, and have very little confidence that will be the one. After all my problems I found the product has had quite a few complaints.
No, I would not recommend this to a friendNot good for money paid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to be able to watch netflix/hbo go other internet apps. This tv is for vizio application which you have to download and then pay for their app. Nothing has been free......tv picture quality not any better then the old tv i had before.
No, I would not recommend this to a friend3 Vizio purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed in this TV I have previously purchased 2 Vizio HD tvs (before ownership change) and was extremely happy with the product but this is garbage DO NOT BUY VIZIO.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has bad picture quality and color balance. No matter the adjustment or even buying expensive cables the tv is fuzzy when using regular cable. The blacks are not black.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate the feedback. There are numerous settings that can adjust the picture. Feel free to contact us at 844.254.8088 and we would be happy to help. Thanks! -Randal
Disappointed in Vizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We own 2 Vizios, but this model is a flop. Seems that they tried to incorporate some proprietary software that is completely useless and non-user-friendly. A total bust.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your feedback on the all-new VIZIO SmartCast™ E40-D0. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. Having the SmartCast™function built directly into the display also allows access to hundreds of apps. We realize this is brand new technology and it takes some time to get used to it. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. -Randal
had to use your smart phone for remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get this tv to work for us tried programming with smart phone, had to keep going back and redoing . Returned to store and got different tv.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E40-D0. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
Not a true smart TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true smart TV.this TV is advertised as a smart TV. It may work with a Samsung or Google phone, but does not work with the iPhone well at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E40-D0. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. Some of the recent changes include better iPhone support and support for pairing your mobile device to the display, easier picture calibration and faster boot up time. Your SmartCast™ model is compatible with IPhones having iOS version 8.0 or higher. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088.
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV motherboard gave out in <2 yrs with minimal use. Buy one at Costco if you wish to have any sort of warranty
No, I would not recommend this to a friendDo not purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was hard to program. Visio app. was convoluted and absolutely impossible to use.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E40-D0. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
The one I got was not in good condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered online and when I got the Tv it was damaged the screen was cracked so I had to return it and by another one.
No, I would not recommend this to a friendSmartcast?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not understand why anyone would want smartcast. My tv not working properly might have something to do with it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.