Customer Ratings & Reviews

SmartCast is dumb. That pretty much sums up my experience with this TV. The specs are great and this is one of only 2 TV's at this size that are 4K and have HDR. The problem is that the software simply does not work. I tried to fix it several times with no success. I reviewed the support FAQ and I spoke with a Vizio technician who eventually told me that there are known bugs that are being worked on but they might be delayed because of the corona virus. That might be Ok if it wasn't for the fact that the problems I was having were reported by users on a Reddit forum over a year ago. I was never able to see the SmartCast home screen and if I pushed the SmartCast button the remote the TV went black and the remote failed to work after that. I could not change to another input source. I could power the TV off and watch streaming apps with the software on my Playstation but that's not really what I should have to do with a "smart" tv. I returned this garbage TV and bought a TCL TV with the Roku operating system and it works perfectly. Do yourself a favor and avoid any Vizio TV until they can sort our their bug ridden and nonfunctional software.

I have only had the set for three weeks. It began messing up after a few days. The picture suddenly gets lines in it and blue dots in the background. Then it starts rebooting itself. I fix it by doing a power cycle, where I turn the TV off, unplug it, and press and hold the power button on the TV for 10-15 seconds. That fixes the problem for a day or two and then I have to do it again. The Geek Squad guy who installed it told me to call him if there were any problems. I called and left a voicemail but he never called me back! When it works OK, the picture is only fair and the sound quality spotty. Wish I had never bought it.

Bought this as a secondary TV to keep in my bedroom. What a joke. Do not buy this TV. The useless Vizio software makes this TV little more than a glorified paper weight. I will only be buying Sony televisions from here on out. I love my 55" Sony Bravia in the living room and have had zero issues with it for the last two years. I'll be replacing this piece of crap with another, smaller Sony Bravia for my bedroom. Never again will I cheap out on a TV. Lesson learned.

I actually returned this product because I felt it was too limiting for my experience. Ended up picking up a Sony. It was a little pricier but it’s very accommodating to what I Ultimately wanted.

I purchased this TV solely for use a computer monitor, however I have had numerous issues that have resulted in one return and now issues with the second unit. The first unit had visible lines in anything orange colored after a couple months of use. Initiated an RMA and got a replacement. The replacement came with grouping of dead pixels, but this honestly was no major issue as they were in a corner and inconspicuous. However after using the replacement now for a couple months, I'm again running into clarity issues. When looking at MS Excel spreadsheets, black text in a red background is visibly jagged and distorted. Other colors such as black are off now as well, appearing sort of brown / red instead of a crisp black. The colors are distorted and so out of focus it's literally giving me headaches when I had no issues for the first couple months. I've adjusted every possible picture and input setting in an attempt to mitigate this to no avail. I will say if you are using this for only a TV or even video games, it works great and I don't notice this distortion. However if you need pixel level clarity such as when using for a computer monitor, this is best avoided. The main reason I purchased aside from the great price is that it's not 43" and is 120mhz refresh, but this does little good with such distorted colors that seem to only grow worse over time.

i bought this tv in may 2020. loved it at first. in may of 2021 it started giving me problems. of course after the warrenty expired. i would power it on and it would say no signal. check connection. the hdmi cable was connected to ther tv and cable box. i moved it to another hdmi port and it worked. a few weeks later it did the same thing. i moved the cable back to the original port and it worked. figured it may have been a connection issue after all. replaced the cable. it did iit again. this time i just turned the tv on and off and it fixed the problem this occured sporadically until now. then about a week ago, jab 2022 it would not power on or off for about an hour. by remote of button on the tv. i did finally get it to turn on and called vizio support. the tech was good. he checked to make sure i had all the updates. i did. he then had me do a reset using the power button. that seemed to fix the problem with both the button on the tv and the remote. about an hour later it started doing the same thing. i figured there was something wrong wioth the tv and decided to replace it. not with a vizio. i have had many tv manufacterers over the years and never had a tv give me problems after less then 2 years. i ordered an LG. i will never purchase a vizio again.

I dislike this TV !! Don’t get me wrong picture great but the apps didn’t work and called the company and they said they are working on it

TV is good, picture not as sharp as I expected. Next time I will come to the store to view first. No manual made for a little bit of extra time to set up. Guess it's good for the money

We have tried adjusting the color, then doing a factory reset. It helps on some channels. There is too much yellow. Would not purchase a Vizio again, but there are not many 40” TVs to choose from.

At the time the price was good for the tv but man do i regret buying this brand. Everyday....every single day i have to "soft power cycle" aka soft reset the tv everyday...every single day...just so itll connect to the wifi which happens to be 10 feet from it just so i can open up the stupid Smartcast tab and watch hulu/netflix. Meanwhile my ooold first gen tv with wifi has no problem staying connected to the wifi and its 3 rooms away from the router.

TV advertises itself as a 4K definition TV. Sound quality is not that great either. Recommend getting a soundbar. Setting up the tv was a little troublesome.

The tv is good for the price but the stand or legs holding up the tv broke on the first day. They are flimsy and cheap.

TV picture is good for the price. The problem was a firmware update. TVs software is updated automatically on setup. The update made all apps (except Netflix) inaccessible. Tried a factory reset, no luck. Called Vizio, went through many steps (internet connection, factory reset, etc) and rep concluded that the firmware was the issue. “You need to wait for an update“. One could still connect a media streaming device, but it would be nice to get what you pay for.

It's a perfectly fine TV, so long as you realize that you get what you pay for. I have it in my bedroom and, to fall asleep to, it's fine.

The picture and sound of this tv is of average quality. The sound adjustment is poor you have to turn it all the way up and it's still just ok.

It's a decent TV for my patio. The picture is OK. The sound is not very good at all. It doesn't have many options for the sound or the picture.

It’s good so far at first it was not because it would take forever to load and would have a black screen and maybe they should add Disney+

We loved our 7 year old 32" Vizio and had no reservations about getting another one. But the picture and sound quality on the old one was actually better than the new 40", 4k TV! The color was either whitewashed, using the recommended settings, or distorted with bright greens and reds. I couldn't get a happy medium. Definitely need a soundbar with this TV. We are returning and going with a different brand.

The tv is great, but you can’t get Disney Plus on VIZIO. Wish I had known this before buying. I would have bought another brand.

Takes forever to update and also it can be confusing at the beginning but the remote will control the ps4 so that’s nice