Customer Ratings & Reviews

Hello fastal, we appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more interactive experience controlling your television we also have a SmartCast application in your mobile devices application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.

Hello Rakers, VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. If you are having issues with your television apps please reach out to our customer support at 877-878-4946 for assistance with your apps.

I Addie, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘VIVID’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at

Hello jollyrancher, VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV.

Hello Rock, VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV.

Hi cbowens, we appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more intuitive experience controlling your television, we also have the SmartCast Mobile application in your mobile device’s application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.

Hello Deba, the remote that comes with the television is not universal so you cannot program the remote to control 3rd party devices. Also, to make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.

Hello Donald, We appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more intuitive experience controlling your television we also have a SmartCast application in your mobile devices application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant.

Hello DBP99, the television should recognize and work with your Apple TV without any issue as long as it is outputting a supported video format. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Hello Marti, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark.

Hello wickedslob, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark.

Hello Happy, your television should connect to your private network without any problems. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Hello Andre, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.

Hello Janjalee, the television in the discription is a 4K television and will display any 4K content provided to it. Please contact our customer support at 877-878-4946 for assistance with setting up your resolution.

Hello Ralph, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark.