Customer Ratings & Reviews

Hello Lillurch08, this television will support 4K resolutions. If you are not able to get 4K content to display please reach out to our customer support. We have agents available by chat, text message and phone at support.vizio.com and clicking 'Contact Us'.

Hi Cschell. The TV shouldn't be having issues powering on and off. Since it's happening with the buttons on the side of the TV, as well as the remote- it seems like the TV may be the culprit. VIZIO prides itself on creating a quality product that will last for year, unfortunately a small amount of models (regardless of brand) may have problems. We do have a manufacturers warranty with the TV. So please visit support.VIZIO.com and click on 'Contact Us' so we can help.

Hello MarkoBeaver, at VIZIO we pride ourselves on our highly rated picture quality. Absolutely, you can adjust individual picture settings in the menu. We also included a variety of preset picture modes including ‘Calibrated’ for brighter rooms and for darker rooms try ‘Calibrated Dark’.

Hello Sadgirl, the television stand should not break under normal usage. Please give us a call at 877-878-4946 so we can get you taken care of.

Hello Becky, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 1-855-833-3221

Hi Wantedtolikeit. Just wanted to let you know that there was a brief outage when you posted this review. It was resolved the next day. If you're still having any issues- please reach out to our tech support team so we can help you out. Just go to support.VIZIO.com and click on 'Contact Us'.

Hello Stonecold1matt, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Hello Reviewer, You can view Disney+ on this VIZIO SmartCast TV by 'Casting' the content from the Disney+ app on a compatible device. You can also use the AirPlay feature of your VIZIO TV with an iOS device running iOS12.3 or later or a Mac device running 10.14.5 or later. If you have an questions about this please reach out to our customer support at 877-878-4946 for assistance.

Hello Dodge, Defects like this are extremely rare. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup. To limit any potential damage while transporting or unboxing the product, we’d recommend watching our unboxing videos at (Link to Videos)
55” larger 2019 unboxing https://youtu.be/x3u7gLUgW5w
50” smaller 2019 unboxing https://youtu.be/MPZyVOtvBsY

Hello Streamer, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device.

Hello Moonkeep, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark.

Hello Tone, thank you for your feedback about your television. We would love to know what happened with your television or what you did not like. If you could contact us or update your review with details we will take that feedback on how we can improve our user experience in the future.