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Customer reviews

Rating 4.3 out of 5 stars with 787 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, immersive Dolby Atmos experience, and user-friendly setup process of the 5.1.4-Channel Elevate Soundbar. The rotating speakers and powerful bass further enhance the overall cinematic experience. However, some users have expressed concerns regarding occasional connectivity issues and bugs in the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 787 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    My LAST Vizio Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vizio products are great while they work. We bought this unit to replace our last, cheaper Vizio sound bar that junked out. Big mistake. Recently, this thing has been jumping to FULL volume randomly throughout the day. I looked up the issue online and it appears to be fairly common. Some people, though not even most, have had luck with a factory reset so I gave that a try. Four attempts later, I can't get the app to pair reliably and the subwoofer won't connect at all. I suppose if there's a silver lining it's that at least this unit didn't wait untill just after the warranty was up to show its defects. Now I get to make a call and jump through hoops for support. Always fun to find out you've bought yourself an expensive chore. Do yourself a favor; forget about saving money and save yourself a headache instead by buying another brand.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar. It sounds great and it's easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Next level sounbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the dolby atmos is a must have experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very satisfied and would highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of online installation instructions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with audio equipment for more years than I care to remember. After a month still have not completed the installation of the bluetooth connection for upgrades. Bombed badly the first time leaving me with a soundbar repeatedly babbling some mysterious word. Required a total reset. Briefly thought it was going to have to go back to Best Buy. Finally got it working with Atmos UHD 4K BD player. Sounds is satisfying, though nowhere near my 7.1 receiver and speakers upstairs. As a result, the 3 star review. given the oppportunity for a redo, I would get a receiver and speakers…

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Disappointed, can you give us some additional details about the issue you are experiencing with your Bluetooth connection? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price. Got it on sale and we'll worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Rotating speakers

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and looks awesome when the speakers rotate.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar with quality sound and easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a game changer. The moving sound bars in it are great every time they move. A few little issues setting up my blu ray player to it but those were my own fault. The rear speakers crackle a little some times but nothing crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my vizio bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it sounds like a 2000 system you can feel the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an out of box Sony Z9f 2 weeks ago and while that bar was very good, i started to learn i coulf have a bit better for less money or the same range. And let me tell you, its better! 10x more bass and the rear speakers are louder! I am still playing with the settings but more than satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but some connection problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great sound but wont always turn on or off with your tv, also dolby vision sounds wont always play unless you switch inputs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Bass and Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic soundbar and subwoofer! The sound is incredibly clear and bass from the subwoofer makes it feel like you are in a club while playing music or in a theater watching a movie. Wonderful Quality and Sound for the Price paid. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price....PHENOMENAL!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all sorts of soundbars on the high and low end price wise. Sure, there are better ones, but for the cost of not burning a whole in your wallet, this thing is astounding and truly takes over the room!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! This is better than my Bose! Buy this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Atmos at home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some of the best EQ but you need the app. Great movie sound will definitely rattle the house. Absolutely love it. Software is buggy doesn’t always turn off or on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! Purchased this when I had to take back my different Vizio model because it wouldn’t function right . But this model is definetly the top tier for Vizio haven’t had the chance to truly experience the capability of it yet !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like at the theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is system is great. Took a minute to set-up and make it communicate with my Vizio TV. Once it was set-up correctly, it took me about a week to dial in all the setting for my sound environment, As other have said the bass can be over powering is not set-up correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but needs work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this soundbar for a few weeks now and am mostly happy with the sound. The bass (subwoofer) can sometimes be overwhelming even when dialed back; and the height speakers are mostly underwhelming. Music sound is outstanding, along with regular TV and movies. Problems include soundbar Power function stops working occasionally, requiring soft reboot to get working again. LED status system is not user friendly or informative. The Smartcast Mobile application has good functionality for operation of the SB, but does not always work fully. My support experience to date has been ineffective and product documentation/specification insufficient.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi MikeyG - thank you for taking the time to leave us a solid review! We appreciate the feedback.

      While VIZIO tests across a broad array of TVs and manufacturers, the power-related issue you’re describing is not a common one we’ve experienced to date. We’d love to try and reproduce the issue to provide troubleshooting, but need to confirm the Elevate firmware version you’re on as well as what TV setup you’re using. Please leave us a comment in response with the information and we’ll work to recreate the issue to hopefully provide a solution.

      VIZIO actively tracks these differences and rolls updates into Firmware updates. We encourage you to connect your VIZIO Elevate to your wireless network to ensure your firmware is up to date and to take advantage of Firmware updates as soon as they are available. VIZIO

  • Rated 5 out of 5 stars

    Movie buff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I watch alot of movies and I did my research and this product was hands down the best If you wanna feel like you're at a movie theater this would be the best product for you I recommend this product to all my friends

    I would recommend this to a friend