Customer Ratings & Reviews
- Model:
- SB3851-C0M
- SKU:
- 3735039
to a friend
Customers are saying
Customers are satisfied with the sound quality, easy setup, price, Bluetooth connectivity, and bass of the 5.1-Channel Soundbar System. They appreciate the amazing sound quality, simple setup process, affordability, Bluetooth functionality, and powerful bass provided by the subwoofer. While there are a few concerns about the remote control, the overall positive feedback highlights the product's strengths and value for money.
This summary was generated by AI based on customer reviews.
Good sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works well in our long narrow room--a tough task!
I would recommend this to a friendsound bar and subwoofer sounds good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get this sound bar system too connect to my smart t.v. Its only compatible to my phone(Bluetooth)the satellite speakers one is clear the other sounds very low I tried to adjust them it didn't work. The instructions: theirs 8 cords u only have to choose 1 HDMI cord is the best so they say. That needs to be on the1st page.
No, I would not recommend this to a friendLong term terrible product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So had this soundbar system for about 5-6 months and started having audio issues with no audio from rear speakers or subwoofer and everything is paired. When you call Vizio support it is a joke, they have zero product knowledge (spoke to 4 different people). You can literally hear them quietly reading troubleshooting steps off the computer when they ask you a yes or no question. On top of that they sent me a replacement. First I had to ship my soundbar system back, then they would send me a replacement one. 2 weeks later I receive a new soundbar system from Vizio. Excited and all opened up the packaging plugged it all in and bam now you cant sync the subwoofer and soundbar with each other and cant hear things from any device that connect via blutooth. Call back up again after a 2 hour call of answering dumb questions they determine it has a faulty blutooth. They wanted me to send my equipment back and I had to argue with them and tell them that no they need to send me a functioning device with pre paid boxes and I will send it back out after I recieve a working product. Long story short I have to wait another 7-10 business days to get ANOTHER replacement. I never thought id say this about vizio but stayl away from them Specially for soundbars! Im not dumb with soundbars too, I set them up all the time, know how to use all functions, inputs and what not.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Patrick! Thank you for sharing this feedback. We definitely do not like to hear that you have had a less than positive experience with Vizio. We apologize for the troubles, and we will work to get the replacement unit out to you as quickly as possible. This is not typical of our product, and if you have any further questions or concerns once you receive the replacement unit please let us know. Technical support is available Monday - Friday from 7 am to 9 pm CST and on the weekends from 9 am - 6 pm CST. You can reach them at 1-877-878-4946 or chat with us at chat.vizio.com.
Would Not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bar does not keep the setups that I made. Example: After I setup all my items to the bar it works OK. However, when I change from TV to PS4 I get NOTHING! NO SOUND UNTIL I HAVE TO RESET IT AGAIN! One word: TRASH!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're very sorry to hear this! This is definitely not what should be occurring, and want to help you get up and running as quickly as possible. Please contact our support team at VIZIO for support at 1-877-878-4946 or chat.vizio.com so we can help you with this.