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Customer reviews

Rating 4.6 out of 5 stars with 5649 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,649 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and get another one. Sound quality was just okay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Ugly.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store where they are configured and probably secretly boosted somehow. In-home experience was not the same. It gave me more boost but took up more room and gather dust. Not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the price ,I don't know why the people post five starts!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not worth the money. Sometimes the sound goes in and out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I could fix it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds like it always has... I can't figure out how to use it properly

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Sound is great but it keeps turning off and won’t come back on for hours.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our sound bars and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    Broken after 24 months.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in, the sound bar won’t power on. Vizio support says it’s out of warranty (which it is, that’s fair) and you can’t buy just the sound bar and reuse the sub and rear speakers. I’m not sure if I’m mad at the sub par quality - 24 months isn’t long for a sound bar. Seriously. Or if I’m mad that they designed the system to be not usable with a replacement main bar. It’s just bad design and wasteful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to work the remote is confusing and tempermental

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Abcdefgh, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Good at first, but won’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a year and 3 months, outside of the 1 year warranty. Was told it would have to be replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Vizo 5.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWER CORD IS WAY TOO SHORT...WHY??123456789123459jsbrhxbsnejdnxnsj we krjfjskwokekxksmwkwowkejkdkskekdkdkdkks k kzkakskksksksksk

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Longer AC power cords can be purchased online or at electronic stores such as Best Buy. VIZIO

  • Rated 5 out of 5 stars

    Christmas Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom has been wanting a surround sound ever since we got her a 50” tv for last Christmas. She had to wait a year but it was just right for her.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good sound bar but not the greatest; the side speakers are too loud, and the soundbar is not good. Sound is average

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.  VIZIO

  • Rated 2 out of 5 stars

    Subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get subwoofer to work. Have had 3 people try. Best Buy only gives 15 days to return. Called Vizio who may replace. On line, shows that Vizio does have reoccurring problems with their subwoofers.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Viziosoundbar, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Rated 1 out of 5 stars

    Already failed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figures. Just out of warranty and the system malfunctions. At least one channel. Never again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty good. Not as good as expected but good enough at the price I guess. The subwoofer and two small speakers disconnect randomly which can be annoying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not that loud at all. If you put it all the way up it skips. Like if your playing music through Bluetooth it pauses a lot which is annoying, especially if you're singing your heart out and then there's a silent pause ;(

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello AnnyR,

      Sorry to hear you are not have a great experience with your sound bar. The issues you described with the sound skipping and not getting loud enough are not typical so I wanted to see if we could learn a bit more about what's going on so we can assist you with some troubleshooting or a resolution to these issues. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 2 out of 5 stars

    connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it constantly disconnects from my tv,[brand new 70 in samsung] frustrating, so in the middle of what ever i am watching I have to go to settings and disconnect it and simply use my tv speakers. i am about to return this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and "excellent condition" open box unit that specified it came with all parts. It did not. The remote, mounting brackets, and speaker wires were all missing. When best buy support was contacted I was basically told tough luck since the return date had passed by just a few days (holiday purchase that wasn't opened until late January). So I had to buy the missing parts.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jonathan, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. If you have any questions or need any assistance from a VIZIO agent, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 2 out of 5 stars

    Didnt last 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months and maybe used 20 times, this sound bar blinks in and out intermittently. Not useable

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks! VIZIO

  • Rated 5 out of 5 stars

    bang for your back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty great. After many reviews and much research i ended up going going with this one and it did not dissapoint

    I would recommend this to a friend