Customer Ratings & Reviews
- Model:
- V51-H6
- SKU:
- 6416784
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.
This summary was generated by AI based on customer reviews.
Constant rumbling from subwoofer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day 1 of ownership, this speaker system has had an issue with constant rumbling coming from the subwoofer whenever any audio is sent to it, no matter what the volume. The rumbling never ends and gets aggravating to listen to very quickly. This has been a known issue with this system for a long time as many customers have reported this problem. It was supposed to go away with a firmware patch but it never did. I highly don't recommend this system.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Charles, there is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item and upon opening the box there was a dirty white sock with bugs crawling on it. Just gross!
I would recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. We’d recommend you reach out to the retailer to file a claim.
x not working!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again it doesn't work, I just can't believe this. Soundbar this ain't no signal between TV and it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merchandise is awesome, great present, we love it but you delivered it to my house without being covered up so my boyfriend came home from work and it was on the porch in plain sight. I called and got no help
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be working fine it although I think I need the Geek squad to come and be sure I set it up correctly.
I would recommend this to a friendCuts out
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked fabulous, as time goes on it seems to cut in and out for a few seconds randomly.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Keep looking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for a few months and the surround speakers are already starting to go in and out. I’d advise all potential buyers to consider another brand
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Baller2021, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not true surround sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, our's is not surround sound. We paid for the geek squad install with our tv and the tech said he couldn't install it, as he was trained in surround install, only sound bars, another tech would need to come out. 2 weeks have passed, no calls back to setup the appointment. I finally decided to try to install it myself. Well, we're missing the mounting screws and the zip tie to tie up the loose wire. So needless to say, its just 3.1 not 5.1 as advertised
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello, sorry to hear about your experience. While I cant comment on Geek Squads policies- VIZIO does offer lifetime tech support, and would be happy to help walk you through setup over the phone. We've also got some great videos on how to install our 5.1 systems available on support.VIZIO.com.
Be Warned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year and it died. Be warned. One day it stopped having blue tooth connectivity, the hardwire connection via optical and HDMI stopped working
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Vavivo, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not a good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Vizio sound bar we have purchased. Decided to buy a new sounds bar when the first one we bought several years ago quit... well the new one would not pair with the included subwoofer! So After trying and having our son come over to set it up, we resorted to calling Vizio and were told we needed to update the software in the sound bar. However we could not download the update to a flash drive!! We ultimately returned it and were given an LG.... got it home and I doesn’t have the rear speakers!!!! Have just given up at this point!!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Westover, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Muffled and intermittent surround sound speakers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very frustrated with this unit. I noticed a few months after having it, the surround sound speakers were very muffled sounding and intermittent…so I filed a warranty complaint and they sent me a new unit. This makes me think maybe it’s something else? Like because the speakers are near my router or I just got another bad unit? This is so frustrating.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. Usually this type of issue occurs when the TV's audio settings are not set properly for the type of sound bar and cable you are using to connect the sound bar to the TV. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup, Volume was poor and I couldn’t sync the Bluetooth and the audio. So I returned it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this item because it doesn’t sound loud and it’s not Bluetooth
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Garbage sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is garbage, I used it about 5 times in 3 weeks and now it doesn’t want to power on. I try to reboot, disconnected the power cable waited seconds or a minute then I press the power button and hold it for 10 seconds, connected back again to the outlet and still doesn’t power on, I’m returning this item right now
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello FernandoG, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Works long enough for the warranty to expire
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few months then the 2 back speakers stopped working almost entirely. They go in and out so much we had to unplug them.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Sound bar problem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar stopped working twice. We set it up the first time with the assistance of Geek Squad by phone for an older TV. Purchased a new TV and it was set up again by Geek Squad installation team. Everything else works fine, but sound bar stopped working again after a few weeks. Using regular TV audio now.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Sub woofer issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was amazing until the subwoofer started cutting in & out non stop. Very disappointing. Worked great for two weeks , literally until I couldn’t return it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Reuben, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best items I shave ever purchased, would definitely recommend it to others.
I would recommend this to a friendAverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product! Not worth the price! Not Highly recommended
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you please provide more information about the issue you are experiencing? We would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Would NOT recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this product. Hasn’t worked correctly since we purchased it. Have called Vizio Customer Service multiple times. Product is still under warranty but they’ve made it so hard to contact them that I have about given up.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. Please click on "Account" in the Vizio Mobile App, then click "Support" and "Contact Us." Thanks!