Customer Ratings & Reviews
- Model:
- V51-H6
- SKU:
- 6416784
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.
This summary was generated by AI based on customer reviews.
Avoid if you value your sanity.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped powering on after 3 days. Honesty didn’t sound good when it did work. Surround was super muddy and couldn’t balance the rear speakers with front speakers. One would always overpower the other. Also the soundbar wall mount is impossible to install without the soundbar slouching down. Poor designs all around. Avoid avoid avoid.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Michael,
At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Good for the family room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent quality enough to have a better movie experience in the family room.
I would recommend this to a friendDont buy Vizio garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total dumpster fire. Two years in, still fighting with it to connect to my Samsung tv. Reset everything multiple times. Works for a day or two then wont connect. Tried HDMI, bluetooth and optical, same thing. Utter garbage. Mega frustrated. Never buying vizio again. Buhbye. I would prefer a refund Bestbuy.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Derek, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
- Pros mentioned:Sound quality
Control not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device sounds good but after a certain time the control stopped working. Not recommended unless warranty is provided
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ficorio, thank you for taking time to leave us your feedback. All new TVs purchased from BestBuy will come with a one year manufacturers warranty from the date of purchase. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting a good deal , until I found I out that I am paying for a surround sound system that doesn’t work 80% of the time . The back speakers that are connected to the subwoofer cut in and out constantly! I’ve tried the google search of how to upgrade the firmware, however it doesn’t work . Unless you have a clear cut definition on what is wrong with your system . Sucks I already destroyed the box . Not good Vizio, not good .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. Your sound bar shouldn't be cutting out, and we'd appreciate the chance to get this issue resolved for you.
HDMI defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return the item because hdmi didn’t work
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Sound quality
It was worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this system it was great. If you want better buy better.
I would recommend this to a friendBrand response from VIZIO
Posted .So glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Average Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product! Don’t except more than just a normal TV sound.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Got defective piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I got unlucky and should have returned it as soon as I saw the defect. Voice loses every few min and it's ridiculous at this point. Waste of money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Defective, there is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Josh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Returned it for an LG 3.1 which I got for $249. I had to pay a little more for the rear speakers but was worth it. The LG is vastly superior
No, I would not recommend this to a friendSound system test not possible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not given the opportunity to test this sound system at the store before purchase. Nor are any of the other sound systems available to test. So this one was inadequate for my needs and, because I cannot test any other sound systems, I returned it and I do not want to purchase another until I have the opportunity to hear them at the store. Please make sure that my refund has gone through.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Soundsystems, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Bass, Ease of use, Sound quality
Great quality for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at this soundbar as well as a JBL, Polk and Sony. I’m glad I went with the Vizio. First off, it’s almost impossible to find a 5.1 system in this price range and I was skeptical about this one that offered it in the same price range as the others I was looking at that were only 2.1, but am very impressed with the sound quality. I’m not a sound junkie per say, but I do have a nice set of bass reflex speakers with twelve inch woofers, and I have to say for only a 5” sub on the soundbar system, it definitely pumps out the bass. It won’t hit the super low tones as it only goes down to 50HZ, but it performed very well compared to my big speakers. Most bass in movies and the majority of music isn’t that low anyway. As far as mid to high range I don’t have any issues either. You have to play around with the sound settings, but this is very simple with the remote that has an lcd display on it to let you know what you are adjusting. With the TV speakers I had a hard time hearing dialogue, and the sound was very loud to the sides of the TV while quiet in front of it, but the soundbar took care of both those problems. The sound is very clear and with the dialogue adjustments I don’t have to have the sound cranked to hear what people are saying. Some other systems I felt had a tinny sound, but this system has very rich sound that fills the room. The only thing I don’t really care for is that when you’re playing music via Bluetooth and you switch the input back to hdmi (what I have the TV connected with) you have to stop playing music and disconnect the device (in this instance, was playing music through the phone) or it keeps switching the audio back to Bluetooth. A very minor annoyance. Set up was super simple. All things said, I am very happy with the system overall. I’ve only had this for a few days and will update if I run into any issues, but so far so good!
I would recommend this to a friend Ehh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at first. Then as time goes on the 2 small speakers start cutting out from the Bluetooth connection dropping.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BestBuyer, There is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here: https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
If you have any questions or need assistance, feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
5.1 Channels of Disappointment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you set 5 iPhone speakers around your room in random places, you'd have this sound bar system.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Dutch, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you need any assistance with settings or troubleshooting, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Keeps cutting out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer and rear speakers keep cutting out. To late to return it, so I guess I'm stuck with it. Very disappointed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello nybob54, there is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
If you have any questions or need assistance, feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift to my Son & he loves it. He said the quality is amazing
I would recommend this to a friendDidn't last long.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first, but about a year in the remote stopped working. then about six months later it couldn't find the sub woofer. I didn't use it all the time because it was in a spare room.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Not so great for hearing impaired
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a lot of crackle sounds when on. Not good for some who is sensistive to different decibel levels. Hurts.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Clocks, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday 2022 and the system is great!
I would recommend this to a friendPoor effort and return policy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until 4 days after unable to return. Poor customer service. My bad should’ve purchased from Amazon. My next one I will. I was unaware of your 60 day policy.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.