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Customer reviews

Rating 4.6 out of 5 stars with 5649 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 5,649 reviews
  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it was a good deal with nice features and we had luck with other products by Vizio. After a few weeks the subwoofer makes a constant popping sound to the point that we can’t use it. We checked on line and it seems to be a common issue.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JB73, There is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
      https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
      If you have any questions or need assistance, feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
      VIZIO

  • Rated 1 out of 5 stars

    Don't Waste Your Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a worthless piece of crap. The subwoofer and surround speakers keep cutting out and randomly shutting down. I've reset it, tried different connections and it's the same all around.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO

  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK but not wow If you are really interested of sound system this will be just ok

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Noname, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. I've had so many problems with this unit. Stopped syncing to my TV and smart remote. Rear speakers will disconnect. Rear speakers are already getting that "underwater" sound which requires me to completely reset the unit. It is just an awful product. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello TechGuy, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 2 out of 5 stars

    Malfunctions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't notice that the power buttons did not work when I press it

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Al83rto, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible static coming from the subwoofer and highs. Wish I’d spent more for a reliable system

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Sarah, there is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
      https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US
      If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
      VIZIO

  • Rated 2 out of 5 stars

    Vizio soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product wasn't what I thought it was I viewed at another store and it was not the same system.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Frazzoli, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.   VIZIO

  • Rated 2 out of 5 stars

    Needs more range to give it the edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with the sound quality in comparison to the Samsung unit for about the same price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Harryc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not really what were looking for. Can not set up to hearing aides.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Harry, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.  VIZIO

  • Rated 2 out of 5 stars

    Dubbed sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is off or there's a few second difference then whats on the t.v. its hdmi arched too

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ChuckFee, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    Dead less than a year after purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUT THIS WITHOUT A PROTECTION PLAN. Less than a year later it's dead. I'm done with the Samsung brand. Way too many quality issues! I do NOT have time for this garbage. Thank God for the protection plan because this paperweight is going back to wherever it came from!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker bar and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied was disappointed to know the bass was only for bass sound and not for the sound of music would of been better to add the sound of music too.. it would of made it louder. It did cut in and out for the speaker bar.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello MarleneP, thank you for taking time to leave us your feedback. I would like to gather more information about your experience and how your devices are setup. Music through this sound bar and subwoofer absolutely does make use the subwoofer with bass audio signals when received from the source. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 1 out of 5 stars

    Dead in less than 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar worked fine but now is completely dead, leas than two years after purchase. Manufacturer only provides a one year warranty. Product should last longer than this.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO

  • Rated 1 out of 5 stars

    Subwoofer hums, had to return this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer had a very low volume, faint, but consistent whooshing noise. Tried all settings, reset, plug and unplug, and couldn’t get rid of the sound and it drove me crazy so I had to return it. 1 star because I love Best Buy and the return policy. Worth noting that even ultimately I returned it, Best Buy honored a price match.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello FitRingLover, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Sounded awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Threw the video and audio sync off terribly. Could not fix it. The bass was great but everything else was like sound was inside a tin can. Had a professional adjust it, still sounded awful. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    remote is a dude

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the sound bar on a TV that is mounted outside in a covered porch. Unless you stand about 2 feet away from the sound bar you are unable to change the volume. Vizio tech support tells me that the device doesn't work in direct sunlight, they also need to say that it doesn't work in indirect sunlight or on cloudy days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud buzzing. Doesnt work properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 15 minutes of use, it buzzes. Really loud. Have to shut it off. Since day one. Waste of money basically. I guess- you get what you pay for. - Not a good sale if it will not work proper.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 2 out of 5 stars

    Not wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless and the sound is not really that loud if you get it on sale buy it if not don't.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 2 out of 5 stars

    Not to happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not to satisfied with this product. It’s not at all what I expected

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Grand, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Hot Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. The sound goes in and out constantly, I eventually unplugged it and just use my TV sound which is surprisingly much better.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO