Customer Ratings & Reviews
- Model:
- V51-H6
- SKU:
- 6416784
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.
This summary was generated by AI based on customer reviews.
Sound bar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was lied to by the salesman. He indicated box was ripped only so new product. Just opened the box today when the installer arrived today and the remote was already put together which is a great indicator that this was a used product. Also missing cords. I will be contacting Best Buy tomorrow to advise and return the item
No, I would not recommend this to a friendNot Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet scenes in movies, the rear 5.1 back channels turn off which ruins immersion in movies. Vizio has been aware of the issue since June with no firmware update and no support.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Bleex,
There is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here: https://support.vizio.com/s/article/V51-H6-Firmware-Information?language=en_US If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Agg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It take me like 5-10mins to get it to connect to the tv. Every time I turn it on
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jones, can you give us some additional details about the issue you are experiencing? Have you tried to power cycle the sound bar by unplugging the power and then holding the power button on top of the sound bar for 5-10 seconds before plugging it back in? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Broke during firmware update on day 1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same issues others have reported and tried to install the firmware update. An error occurred during the update and now the system is unresponsive. Tried to contact support and I heard nothing back.
No, I would not recommend this to a friendSelect a different one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound goes in and out and we’ve only had it for 3 weeks
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tlaw, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not A best buy but a bad buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have returned it when I had the chance. Not worth the money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TVGuy, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
OOps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box nothing was as it should of been. It was just thrown in the box. I figured it was somebudies return that was put on the floor by mistake.
I would recommend this to a friendWont buy again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to help with the projection of the sound of my tv. Still cant hear whats going on during a show. Picked up on dec 1 and now its not working at all.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks!
Subwoofer Not Found
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is not working after 1 week of use. Tried different placements and going through the whole procedure of restarting the system with no luck. Truly disappointing to have a system stop working after only 1 week. Currently waiting on a replacement that takes over a week to ship. Buy with warning.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jorge, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
DOESNT WORK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchase this item last month. Still don't work. Blue tooth wont connect. Instruction state to reposition everything by the TV. Why have 5.1 surround sound with it all setup behind the tv. The sound bar wont even work as a stand alone unit. I have a VIZIO tv!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
They’re ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have an issue with the surround speakers cutting out often
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Drea, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Popping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer has constant popping noise. If you can get over that it's grand
No, I would not recommend this to a friendMuffled sound after a few months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. As of today sound bar sounds muffled. Usage has been normal and minimal for movies. Tried adjusting level settings, etc. same muffled sound. Return window has recently closed. Hoping for assistance.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello StephanieK, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
Do Not Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working in less than a week. I bought it with a gift card and could not return it.
No, I would not recommend this to a friendStopped working around 10 months in.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke before warranty expired. I reached out and they said to try and factory reset and update. I did and then when I called back it had been 3 days past the warranty and they denied me a replacement.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DemonWaffle, thank you for taking your time to let us know what is happening with your case. I would like to actually have your case reviewed and escalated to one our Specialists to see what options we might have available for you. Please give us one more call at 877-698-4946 when you have the earliest convenience.
Bad back speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. We initially bought an open box and hand a lot of interference cutting in and out and loss of signal with the back speakers- returned, bought a bran new one- same problem. Returned again. Noooo thank you.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sarah, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Waste of money. Scam.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than two weeks. Best Buy had a return period of only two weeks??? Seems like they knew something….
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Bad, bad, bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Don’t buy! Rear speakers and subwoofer cut in and out often. Had to update upon first use. Should’ve listened to the bad reviews. Vizio offered to send a refurbished unit and we could send this one back. Nah, we’ll try another brand.
No, I would not recommend this to a friendPurchase problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review it as my 75” tv was installed with a non movable bracket therefore I cannot get to the back of the tv to install the sound bar wires
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
If only the product actually worked as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Rear speakers constantly disconnect, every few seconds. It makes it impossible to actually use the system. Vizio says they have a firmware update to resolve this but it didn't fix it -- AT ALL. There is no solution other than returning the system.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ChadTX, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. We want to exhaust all troubleshooting and options to find a resolution for you.