Customer Ratings & Reviews
- Model:
- V51-H6
- SKU:
- 6416784
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 5.1-Channel V-Series Soundbar as having phenomenal sound quality, a robust surround sound experience, and a powerful bass. They also praise its ease of use, simple setup, and convenient Bluetooth connectivity. The remote control is considered user-friendly, and many appreciate the soundbar's value for its price. While some comments mention the volume, size, and suitability for medium-sized rooms, there are no reported negative aspects.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this product, warranty was up 30 days and the sound bar stop working at 32 days. I called the store, nothing they could do.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Timjames, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. We would love to attempt to fix any issues you might experience with troubleshooting and then find a resolution for you if the troubleshooting does resolve those issues.
Faulty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub stopped working after a month or two sounded like wind constantly blowing
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Support can help with that! I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks!
Surround review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped working after a day. In need of a replacement
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Puched this in june and the surround speakers have gone out already. They said its out of the return/exchange window too.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Shawn128, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
One out of many
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio manufacturing department forgot to check if the product worked.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Vizio surround speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It is junk. Only had it for a few weeks and the speakers are already crackling. Do yourself a favor and spend more money on a good set of speakers.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello hairnation88, sorry to hear that you're having crackling. Have you tried connecting the sound bar with a different cable? While it's possible that there's a problem with the sound bar, cords/cables with frayed ends can also cause audio crackling. If you'd like any assistance, you can reach out to our customer service team by visiting support.vizio.com and clicking on 'Contact Us'.
System is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to control the voice to music/SFX ratio. Can get pretty blasty during some scenes with the voice levels very low
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar power went out 1 year 1 day after purchase
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
It doesn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Best Buy’s fault. I’ve been waiting a month for Visio to replace it. Not happy with Visio support!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We'd love to try (maybe again) to turn than frown into a smile. We take pride in our award-winning customer service and tech support. We’re extremely sorry this resolution has been that drawn out and would love to follow up. Can you contact us again and give us a chance to make it right? Go to support.VIZIO.com and choose the ‘Contact Us’ option that works best for you (text, chat or phone).
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of crap. Spends more time searching for bluetooth than working. It will come on at 3 am when its turned off
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Patrick, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Didn’t last as long as a Walkman
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this not even 2 years and it won’t even turn on. It slowly started dying. It has hardly been used. A piece of junk.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Webb, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t as loud as I expected. I wouldn’t recommend it for you family room
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
Not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up people did not show up when they were supposed to
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We’re sorry to hear that you’re having some issues with the delivery your product. When those are resolved, if you have any questions or need assistance with the product, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Lost trust.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box but I was never informed that both surround speakers and the remote (which controls almost everything) was gone.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rippedoff, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount by the retailer. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. If you could contact our customer service team at 855-833-3221, we'd be happy to see if we can assist with getting you a remote.
Stay away faulty speaker known problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud humming noise on speakers, known problem. Do not buy
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Shame on you Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this system as a new system online. I received the system via delivery in a box covered with security tape which means it’s was an open box ( again, I ordered new). We opened the box to see if maybe it was new inside and the box was just opened. Nope, the speakers were scratched, missing multiple cords, and the remote had bite marks and no batteries. So Best Buy sent me a system that someone had returned. Now we have to drive 40 minutes out of our way to return it. Shame on you Best Buy. Not pleased at all.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a little over a year later it won’t turn on
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Subwoofer not found
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar stopped connecting to the wireless subwoofer after a month. Despite many attempts to reconnect it, it says subwoofer can't be found.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bill, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
There is a new firmware update available for your sound bar. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/M51a-H6-and-M512a-H6-Firmware-Information?language=en_US
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bearly a month into it and the subwoofer and satellite speakers stopped working. Ive tried everything to get it fixed but cant find what cause the problem.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jose, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. We want to make sure to go through all troubleshooting and options to find a resolution for you.
Don't know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's was broken so I returned it and didn't bother about getting an alternative.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.