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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 358 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, ease of use, and bass of this 5.1 soundbar system. Many appreciate the relatively easy setup and the immersive audio experience provided by Dolby Atmos. However, some users experienced connectivity issues, particularly with the subwoofer and Bluetooth. A few also noted that the accompanying app could use improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 358 reviews
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for the price, keep the subwoofer away from router to avoid interference. When starting a video there is a slight audio delay for about a second but then no issues after that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound. Couldn't figure out the arc feature on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Had a hard time hooking it up to our old sharp which does have Arc technology but couldn't get it to work. We use it for music instead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is amazing. It sounds like a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system for a lower price. Wish it was completely wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros great inexpensive surround sound Sub has good bass Speakers are decent provide decent surround sound Cons Soundbar "center" isnt very loud The app is terrible and always buggy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good, but missing something .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this has worked pretty good in my bedroom now I only wish it actually came with a remote control that the way you control it with the phone is cool but I actually wish it also came with a remote. I guess I’m old-school.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SUPER SOUND BAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND QUALITY, THE BEST SOUND BAR YOU CAN BUY IT !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't really work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal for an open box, but it was defective..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible best buy support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a 1/5 wish I could give a 0 out of 5 because I didn't even receive my product and upon contact both vizio and best buy they came to a resolution that no refund or replacement be sent to me after I spent 200$ on this product don't recommend shopping for electronics on best buy anymore not worth the risk

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      We truly apologize for the inconvenience you've experienced with the delivery of your product. We're here to ensure that everything gets sorted out for you as smoothly as possible. Once your delivery concerns are resolved, should you have any questions or need further support with your product, we're just a click away!

      Please feel free to visit our support page at support.VIZIO.com and click on the 'Contact Us' option for personalized assistance. Alternatively, for immediate help at your fingertips, you can download the VIZIO Mobile app. Once you have the app, simply tap on "Support" followed by "Contact Us" to get in touch with our dedicated support team. VIZIO

  • Rated 3 out of 5 stars

    Not compatible with my Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, there’s no way to connect it to my Sony TV. So at this time, I’m unable to use it.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO

  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround sound for our master bedroom. Wasn’t looking for anything crazy expensive and this was perfect price and even came with the little speakers!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well sometimes i hear a static sound then its gone...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value For Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a almost new returned item. Works pretty good. Bluetooth connection doesn't always hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Good Surround Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice at this price point. Great sound and has great compatibility with my Vizio TV. You can adjust how loud you want the subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surround system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best systems I have bought to date. Highly recommended especially for the price. You can’t beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work with my TV. It was either purchase a new tv or exchange to sound bar.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. VIZIO

  • Rated 4 out of 5 stars

    Good sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good system for our living room tv. The two small speakers arent as loud as i was expecting but its not horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epicness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really freaking nice, I like this system, good entry level surround with benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use hearing aids and this item helped me a lot in able to hear TV. I recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful what you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not make it work with my Samsung QLED. Even tried the optical option. These days sound surround systems seem made for their own brand. I exchanged it for a Samsung system and it worked.

    No, I would not recommend this to a friend