Customer Ratings & Reviews

Really bad distortion coning out of a speaker within the sound bar and a rear speaker. Very annoying, and constantly having to adjust tbe volume level when certain sounds are played.

Everything worked great...at first. I noticed the subwoofer wasn't working, it was failing to connect. Vizio couldn't help me. I found help on reddit that seems to have fixed that...for now. I also have major issues with bluetooth working properly, or at all. It constantly fails to connect, and then when it does it suddenly looses signal and stops working (on my phone). The app is no help at all, and may be part of the problem. I would NOT recommend Vizio products.

The surround speakers can hardly be heard and I couldn't use with remote because it would not pair to my Iphone. Last, I thought speakers were wireless and was told by salesperson they were too but you have to run the black wire across the room to each speaker which looks hideous especially since the sound is so poor. I'm not down on Vizio because my TV is vizio and my old sound bar is too it just only had a subwoofer and I wanted rear speakers, but it sounds ok and I've had it almost 5 years and it still works fine if your ok with all the sounds come from just a soundbar.

I had a system that was 5 years older and it had much better, clearer, sound. Vizio has proven to have the worst customer servixe out of big electronic companies. Had a procuct that they claimed was defected outnof box. They denied the warranty till i went to better business. Then they said they didnt have the product to replace it so they only offerred me an older model. Just crazy. I will never buy from them as thier products consistently lose connection to hdmi arc and bluetooth. These problems happen much more frequently right after the limited warranty. Anything but vizio! Not worth the hassles.

We should’ve bought the warranty! We’ve only had these speakers for 3 months and they’re already going out!

It’s my 6 month and it’s stop working I’m still in warranty and they are giving me a hard tim

Really bad purchase. The sound is blown out anywhere past 50% volume. Screws to mount “surround sound” speakers have busted thread. Really disappointed, stick with sony, samsung, or jbl for sure.

Hard to setup, not good instructions, not good descriptions thought speakers were blue tooth.

Have had it for five months and now the woofer is not working.

Sound quality is decent but getting it to connect to ANYTHING via bluetooth is a hassel. Borderline unusable.

If I could give 0 starts i would. Sound was terrible and the overall workings was terrible. In order to use the system you have to use the app. Want to watch a movie? Connect the app, then connect to tv and pray your phone doesn’t automatically switch to Bluetooth. Bass? Forget it. Crisp sound? Nope!

For $200 i would just save the money until i have enough for a expensive one

After the fist few minutes of using it, the subwoofer kept popping and popping. Really spoils the enjoyment and unfortunately after looking up the issue, it seems to happen with different Vizio models as well.

They worked for about a month then the sub went out and you have to replace the whole system not just the sub because there integrated into each other the sub sound bar an tweeters

We got it hooked up. The surround speakers only work occasionally. The volume needs to be at 65 to hear from the sound bar. Ive had Vizio products before, but this system is a real disappointment.

It is not worth the money. It has quit working and we just got it in January and now end of April and it doesn't work.

For being 5.1 its really disappointing. I wouldn't recommend. I am returning tomorrow. My Super Bowl 59 half time show wasn't exciting at all.

The 2 sub speakers did not work and so the product was returned. Had to download the manual as one didn’t come in the box. Purchased brand new.

I keep getting intermittent lags and drops in audio from the television.

Its not as good as i thought u would think for a vizio it be better Wouldn't suggest to my friends to buy it