Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, price, and easy setup of the 50" Class - LED - E-Series - 2160p - Smart - 4K UHD Home Theater Display with HDR. Many customers mentioned that the picture quality is great and they are very satisfied with the price. Some customers also mentioned that they love the on board Chromecast and it is great for gaming systems. On the downside, some customers mentioned that the remote control is simple and there are no built-in apps or tuner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,365 of 1,365 reviews
  • Rated 1 out of 5 stars

    Half worked for half a minute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, plugged it in attached the HDMI. Half the screen showeda menu the other half showed only grey bars vertically. 30 seconds later the screen shut down and would never come back on. Promptly returned in less than hour of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst tv ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this product. I bought an smart tv . And that was like throwing my money in the garbage. I got a defective tv. Customer service gave me the worst hard time to preplace the tv. Even though I had insurance. At the end I lost my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a quality TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on 12/20/16 and as of 2/21/17 it's DEAD! Backlight is gone. TV still under manufactures warranty so will be going back to the store for refund. Thanks Geek Squad for all of your help.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. VIZIO

  • Rated 1 out of 5 stars

    TV died after 1.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked well for 1.5 years, then just died. Make sure you buy the extended warranty, or just go with the real thing, like Sony or Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless with cable top box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was told to me by sales person is not true. I need to hook this 'tv to cable box. "It is super easy no problems". "You don't need anything". It does not have coaxial port to hook to top box, so frustrated!!!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      This is not the experience we would like our customers to have. A few things that may help. If you are using a set top box provided by your cable/satellite company, check the back to see if it has an HDMI output. In addition to getting the signal to the display, the HDMI cable will also provide you a higher quality image (1080p or 4K). If your cable box does not have an HDMI output, you may want to contact your cable provider. Typically (though not always), cables boxes will only output 480i (standard definition) over a coaxial connection. Since this TV is capable of a significantly higher resolution an upgraded box will help you get the most out of your display. If you have any questions feel free to contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this. VIZIO