Customer Ratings & Reviews
- Model:
- M50Q7-H1
- SKU:
- 6411705
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the VIZIO 50" Class M-Series Quantum Series LED 4K UHD SmartCast TV for its excellent picture quality, affordable price, and easy setup. Many customers also appreciate its gaming capabilities and vibrant colors. However, some users have reported issues with the TV's power, viewing angles, sound, refresh rate, and reliability.
This summary was generated by AI based on customer reviews.
Gets stuck in a sleep mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV will randomly not turn on so we have to unplug it from the outlet to "drain the energy" per Vizio's website. They sent a tech to replace a part in the inside but it still doesn't work properly. Vizio is sending a new TV to replace it so I hope it will work
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
vizio tv I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not a very good tv sometimes it freezes up and won't turn back on
No, I would not recommend this to a friendHorrible store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were more interested in what was on their phone. Haf to call visio to help with setup because the tv wad possessed. Still having problem with remote communicate with tv and buttons on the back may or may not work.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Openbox, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with Bestbuy, as they are my go to for tv's. They sent me two broken tvs that were supposed to be certified. Wasted a month going back and forth but least got my money back. Good luck trying to get this tv.
No, I would not recommend this to a friendGame Mode picture problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture blinks in and out in game mode. One of the reasons I bought it was it’s gaming features. About to return it. No help from Vizio.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Greg - thank you for your feedback. If you were able to speak with someone on our customer support team, I'm sorry we weren't able to help. If you haven't spoken with someone, please give us a chance to make it right and help resolve the issue you're experiencing. Please go to support.VIZIO.com and contact us.
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy this brand EVER again. Had this television less than two weeks and it gave me major problems.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Jenn - we'd love to gather more information from you on what specifically you were experiencing. If you haven't returned the TV, please go to support.VIZIO.com and contact us through your preferred method. Our technical support team can be really helpful in troubleshooting issues you're experiencing, and if the issues are the result of a defect, they can help with that as well to ensure your issues are resolved.
Vizio TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV. Had to have it warranty exchanged. Worst tv I have ever bought. What a waste of money.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures was going black why playing. The speaker was playing like it was bust and the TV did not show hd or 4k.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello HorribleTV, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
10 year old Sony had a much better picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old tv had a better picture then this. I think that says it all. Returned
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mmmmmm, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
the picture is fuzzy and foggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is not as clear as the other two tvs in the house or the one that this is replacing.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Neil, thank you for taking the time to leave a review. At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv don’t buy! Wish I could return! Super slow for a new “smart” tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Susan,
At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience.
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv would not turn on all the time and could not change the sound.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Edward,
I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Hdr, Picture quality
Amazing tv for the price & technology in 2020!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my review for the Vizio M-series Quantum I decided to review this tv for 1 week. To start the tv was delivery by UPS late on a Wednesday at round 3:30pm. I originally had a 43" Vizio E-series I definitely have to say 50" is the perfect size for my bedroom. First I started watching cable tv via Xfinity both upscaling, quantum dot looked amazing, and watching Netflix, it is super fast/instant, I just love Dolby Vision. Now my favorite part of this tv is the ProGaming Engine I have a PS4 Pro so with this new gaming engine I noticed smoother gameplay, better picture quality/HDR. The games I played on this tv were Ghost of Tsushima, Call of Duty MW, and Destiny 2. As for variable refresh rate I didn’t notice a difference because the PS4 Pro does not have it, but when the PS5 releases I will definitely notice it for sure. P.S. I did have a power issue with tv on the first night of watching Netflix so I had to factory reset after I did that it works perfectly fine. I’m very happy I have a future proof tv!!! Overall I’m really enjoying this new Vizio 2020 model tv ✅quantum color big noticeable difference ✅Deeper blacks look amazing ✅ProGaming Engine great for current gen/going to be more amazing for next gen ✅Dolby Vision HDR ✅Vizio IQ Active Processor fast, speedy, upscaling
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture, basic features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great and the speakers are ok. I really wish I could pair Bluetooth headphones for the price though.
No, I would not recommend this to a friend - Pros mentioned:Color
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the color is good no issue. I like that the tv automatically updates
I would recommend this to a friend Vizio, you tease...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first smart television we've purchased new, and though we're pretty pleased with the overall value, there are some issues that have made us wonder if we made the right choice: Pros: - Gorgeous TV for the price, including brightness/display options - Easily accessible, professional service - Many free stations/ movies - Flawless streaming (for the most part) - Built in casting Cons: - Sound is wonky, and we haven't figured out how to balance it. Fluctuations are significant enough that we're debating getting a sound bar to resolve it. - I know customer service is great because within 6 months of purchase, we've had to contact them. Their firmware has a substantial glitch (no home screen images) and they didn't know when it would be updated (yikes). - The app selection is sparse compared to others we've seen. I'm particularly bummed that there's not yet an app for Spotify. - No Bluetooth (but now it seems like I'm just getting picky...)
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello EliT,
Sorry to hear you are having issues with the sound on this TV. As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.
For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Bright and stays bright till day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I love about this product is it always consistent colour sharpness and the led looks brand new. I see freinds tv and it’s gets dimmer everyday.
I would recommend this to a friend- Pros mentioned:Picture quality
Very Good TV For It's Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Walmart and wow was I amazed this is a very good TV for its price and for gaming, it's also pretty good at handling my Ps4.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV for basic uses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV won't blow you away in anyway, but it will get the job done. It has the correct mount for me, but that may be different for others. It doesn't have any support for Apple TV and the Vizio app selection is rather poor, but it's nothing an HDMI cable to the computer won't fix. Annoying, but not deal breaking for the price. Good picture (unless you're within a few feet, then it looks a little fuzzy) and viewing angles. The build quality is great, but time will tell how the panel is. I can see some glows from the side of the screen, but it's non-intrusive. Overall, great TV for the price.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great upgrade from previous tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A real upgrade from my vizio M series tv. Super crisp colors and rich blacks.
I would recommend this to a friend