Customer Ratings & Reviews
- Model:
- M50Q7-J01
- SKU:
- 6465454
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "awesome" and "the best." They also appreciate the easy setup and affordable price point. While there are a few complaints about the remote control and occasional freezing, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Ok but not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom. It took it a while to update when I connected it to wifi. Doesn't sit straight - leans forward. Had to place something under the front of the legs to get it straight.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hi Rbadgett1. The TV should sit level without anything placed under it. We'd like to speak with you directly to find out if there's an installation problem, or something else going on. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Delays
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two issues one , when I ordered the tv it said I would receive it on a Thursday, then i it changed to the following Tuesday. When I finally got it, it wasn’t the model that I ordered.
No, I would not recommend this to a friendVizio 50" class M7 series QLED HDR Smart TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very poor picture. We did not like this tv and returned it.
No, I would not recommend this to a friendVizio 50" 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Great screen colors.
I would recommend this to a friendWould not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine. Setting up was a nightmare if you have cable tv as well as streaming stations. We had technical support working on it from our cable provider, Vizio & then Best Buy. Inconvenient to switch to cable from smart apps. Our Samsung is so much easier to use but Best Buy would not allow an exchange because we were at 29 days instead of their steadfast rule of 15 days. We will re evaluate our purchasing from Best Buy for our other devices that we have bought from BB.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, it works really well for what we needed.
I would recommend this to a friend- Pros mentioned:Picture quality
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but the tv sounds goes off randomly and has stopped connecting to wifi
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello VizioNo, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Not bad if it work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awesome the first couple months now every so often it shuts off and comes back on and screen turns black and turned on my xbox and the screen went green called visio and they gave me the run around telling me that they have a update coming out that suppose to fix all of this but aint came out in my area yet so i have to wait before they will do anything about it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Dennis, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. No printed instruction manual with TV. 2. No RCA audio output jacks. 3. Video definition not sharp.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello VisioTV, thank you for taking time to leave us your feedback. User Manuals can be found in two ways. The first way is after you have the TV connected to a home internet network. You then will want to access the TV's menu and then select User Manual. Alternatively, the manual can be accessed by going to support.VIZIO.com and searching for the model number M50Q7-J01. There on the Model Information page you will be able to view and download the manual. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
You'll be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to the salesperson this TV is one of the better TV's that Best Buy carries. My experience? I'm disappointed! The worst problem is text on the screen. It's not sharp and there doesn't seem to be a way to improve it. On my 15-year-old LG TV the program menu text was large and clear. On this new TV it's small and blurry. It sucks!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vidkingster, can you give us some additional details about the issue you are experiencing? Is the text on the screen coming from apps, or a cable box? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Ease of use, Hdr
A complete package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My household uses both Airplay/Home Kit and Chromecast for my media and smart home device controls. My favorite overall thing about this Vizio TV is that it is compatible with both seamlessly. I can cast whatever I want, and it is fast and fluid especially compared with the standalone Chromecast I used on the TV this is replacing. Everything looks crisp and clean, colors are super accurate, the HDR is top notch, and it is easy to use. When I am done, I can use the pulldown menu on my iPhone to turn off the TV or change inputs. It is a wonderful blend of two different architectures compared with some other devices I have used in the past. This TV has plentiful inputs, and eARC on 1 of the 4 HDMI ports which I use with my soundbar for even easier control and better sound. I appreciate the very small bezels on the top and sides making it look much sleeker than other screens I have had as well. It is thick and the back panel is plastic, but I believe the thickness is due to the full array local dimming feature, so I am more than willing to let it slide for that. Right out of the box it required many updates after completing initial setup, but once it was up and running it is fast and smooth. Color accuracy to my eye is superb with almost no adjustments necessary. There is no judder or soap opera effect that I have seen while watching movies and shows which is wonderful. My unit has no dead pixels or light bleed and blooming issues in a dark room, so the build quality gets a passing score as well. The remote is simple and concise and that is for the best as it is very user friendly. I have always preferred to go with whatever I perceive to be the best top of the line TV screen I can afford whenever I buy one, so this one being more of a mid-tier set made me a little nervous that I would not appreciate it as much as my other TVs that were much more expensive. I am pleased that I was wrong about that and surprised to say that it holds up very positively around my other screens in the house. It is a beautiful screen with a lot to offer and is comparatively affordable especially with its feature set in mind. I highly recommend it.
I would recommend this to a friend Choose name brand tvs over this brand…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of featured features for gaming but overall the picture quality isn’t that great leaves lots to desired compared to other NAME Brand tvs within the same price range. Funny how Vizio started off as a budget tv brand and now they are charging premium brand like prices!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello HernJ, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sports and movies look terrible, it’s routinely blurring out at random times. I had thought the picture quality would be better but it’s on par with my 10 year old Samsung. Spend the extra money on a better TV!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting as what you're describing could be environmental effects on your antenna receiving it's signal. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Remote control
Returned tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned- remote did not work- channels came in and out
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello marieK, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Decent tv ruined by buggy software
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks good, but the software is maddeningly slow freezes frequently with the only solution I've found being to unplug and plug back in
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sciencepat, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture quality
Great TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Vizio 50'' Class M-Series Tv is an awesome Tv to have. The setup was very easy. This Tv comes loaded with different programs and apps to use for example its compatible with several virtual assistant like Alexa, Google Apple Airplay.It has a built-in Chromecast for easy casting with any mobile device or computer.The picture quality is beyond amazing. It has several options for room settings which allows you to customize the tv according to the room enviroment. It come with a good amount of apps already installed ( Netfilx, HULU, Disney Plus) and the best part it has FREE channels already installed and ready to enjoy. The 4K resolution is amazing for those who enjoy playing games and watching movies. The remote control has a voice command feature. Overall is a great TV a bit pricey in my opinion.
I would recommend this to a friend Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received a defective tv. The package did not look damaged in delivery so we assume it was just defective. I could not return it online so I spent a lot of time on the phone trying to get them to exchange it for a new one. They did agree to send a UPS pick up ticket which they did. However they would not exchange it and now the tv is $50 more.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello sharla, can you give us some additional details about the issue you are experiencing? Was the return done through Best Buy, or did you give us a call here at VIZIO? I would like to learn more so we can assist. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not as clear as my old Samsung! Want to return it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Unhappy, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
antenna connecter does not work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it on October 11, 2021, today on October 18, 2022 my antenna connector doesn't work. I can't watch television. I can only use the smart TV features. one year manufacture warranty expired.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello EliaR, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sent it back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this tv back. Took a long time for picture to come on, and very slow to get picture in with each channel change.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello janathome, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.