Customer Ratings & Reviews
- Model:
- V505-G9
- SKU:
- 6305315
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 50" Class V-Series LED 4K UHD SmartCast TV for its excellent picture quality, user-friendly setup, and reasonable price. Many customers rave about the TV's stunning picture quality, while others appreciate the ease of setting it up. The TV's affordability compared to other models in its class is also a major selling point.
This summary was generated by AI based on customer reviews.
2nd tv delivered also did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First TV delivered worked for about 48 hours before all smart functions stopped working and it took 5 days to get the replacement. Second one delivered was defective right out of the box. Doesn't even work. They now are making me wait over a week for another replacement. They took away my old TV (which was working) so we are without any TV at this time. If third TV doesn't work, I will never use Best buy again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi deanobz. You also have a 1 year manufacturers warranty on your TV. If you'd like to work with VIZIO directly on troubleshooting and any potential service that needs to occur in the future we'd be happy to help. Just go to support.VIZIO.com and choose 'Contact us'.
Do not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the worse TV I have ever dealt with. The original one I ordered offline and had it shipped to me. It was defective out of the box! The only thing it would do is basically turn on and off and do the very first initial setup. I returned this one and exchanged it for a second TV of the same kind. The second TV was also defective right out of the box doing the same thing as the first one.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Kfed. It's very rare for our TV's to have any issues- the fact that two TV's are having the same issue means that there could be something environmental happening to cause the issue. If you could reach out to our support team- we'd love to ask some questions and help. Just go to support.VIZIO.com and click on 'Contact Us'.
Good picture quality... TV constantly needs reboot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks nice for the price but it always needs rebooted because its constantly failing to connect to chromecast. Would not buy again
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello FlavorTownGui, please contact our customer support at 877-878-4946 for assistance with your television.
Grandpa
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty happy with the TV but after 2 1/2 years the picture went out last weekend. My warranty expired in May 2022. I have a smaller Visio that I've had since 2009 and have never had any issues with. I'm on a fixed income and can't afford a new TV. Super bummed...
No, I would not recommend this to a friendWorst TV I've ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv less than a month ago and it is acting like a computer with a virus in it. It just keeps shutting down and starting up. This is the second time this has happened. I'm about to take it back and just get a refund. Apparently this is a normal thing for this tv, I searched for answers on google and youtube. Unfortunately I found way too many people having the same problems with no real solution.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Passport, this behavior is not normal for your television as it should not turn itself off on its own. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
The TV was defective !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. There was a "dent " in the box . 2. I set TV up according to directions 3. The TV would not intial program 4. The screen was half black and half vertical color lines . 5.power button did work , sound worked . 6. Had chat with Geek squad Rep ! She felt the TV was defective and should be returned. 7. Spoke with BB staff and arranged a curbside return . Staff were all helpful !
No, I would not recommend this to a friendNot worth the trouble
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought VIZIO television sets and never had a problem. This one I brought home, set it up, and got a blank screen. The smart feature did not work. I returned it and exchanged for a different one. Got home , set up, and again the smart feature did not work. Took it back and bought a different brand which I am very happy with.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic tv. I would not recommend it unless you only want something to get you by until you can afford a real tv (as is my current situation). It comes with basic apps, but I still haven't figured out how to download new ones; I can only assume there would have to be a way. The screen randomly goes black with no picture or sound, and you have to turn it off and back on to correct it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Andrew, This television does have a limited number of applications built in. We are continually evaluating and adding new applications to this interface. In the meantime you can cast any of the thousands of Chromecast enabled applications from a mobile device on the same network as your television. Please contact our customer support at 877-878-4946 for assistance with your television going black.
TV Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and clarity is no where near what it was in the store
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Content in the store, is usually displayed at HD, of UHD. If it's not looking that good in your home, we'd recommend making sure that your devices are connected with an HDMI cable (So it's transmitting HD quality signal) and that your devices are set to 1080P (HD) or 2160P (UHD). If you're not sure how to do that, just go to support.vizio.com and click on 'Contact Us'. One of our support agents will be able to help you.
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Vizio tv I brought. Worked perfectly fine for a week. Then it never turned back on again. My advice is just buy the brand you are used to. I returned the Tv and paid the 110 extra for the Samsung Tv. I have loved to saved that but hey I really needed one their older Vizio models were beautiful and worked perfectly fine for years.
No, I would not recommend this to a friendLimited apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find out that I could only download apps exclusive to google platform “can you say monopoly”
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello steve, the SmartCast input does have limited applications installed and you cannot add extra apps to the input. We are continuously evaluating new applications for possible addition to this screen. In the meantime you can cast any of the thousands of Chromecast enabled applications to the TV from any mobile device on your network.
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote not very user friendly and it does not allow you to download new apps such as disney channel
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jlgfisher, We appreciate that you took the time to provide feedback about the remote that came with your television. If you would like a more intuitive experience controlling your television we also have a SmartCast application in your mobile devices application store. This application will do everything your current remote does and help you discover what applications will help you watch your favorite shows and movies. We do also support voice control using Amazon Alexa and Google Assistant. VIZIO is also committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future. You can view Disney+ on this VIZIO SmartCast TV by 'Casting' the content from the Disney+ app on a compatible device. You can also use the AirPlay feature of your VIZIO TV with an iOS device running iOS12.3 or later or a Mac device running 10.14.5 or later.
Good for Netflix.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only app that my TV will pull up his Netflix. I should have chosen a Roku based TV
No, I would not recommend this to a friendSmartcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a smaller vizio, picture quality not as good as it was. Chose a new one. Brand new out if the box Smartcast does not work. I've reset, unplugged, disconnected the sound bar --- nothing. Very disappointed. Tried the Geek Squad 2 hrs ago but no one answered.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi MommaT. Apologies that Geed Squad wasn't answering. You also have free VIZIO tech support, and can call us at (855) 833-3221 for assistance.
Audio cuts out constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible tv. Since day 1 the audio cuts in & out CONSTANTLY. Vizio finally sent someone to fix it and it was good for a while. I moved 8 miles away 6 months ago and it is back and worse than before. I’ve emailed & called Vizio customer service but have heard NOTHING from them.
No, I would not recommend this to a friendIt was samaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered damaged. Didn’t feel it was made with high quality material.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Yuri76, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Took to long to program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work put it right back in box it was fine after the store employee took it out of box looked all around it suddenly it had a crack on screen Abe Best Buy said they couldn’t give credit for the tv also purchased warranty and said it was not covered didn’t get a refund never buy anything from Best Buy again
No, I would not recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality sucks Big Time !!! Not worth the money. Would not recommend
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Chip, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you at 1-855-833-3221
Don’t buy, cannot use many apps, stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased april 2020, not working nov 2021 Vizio suggested i get help from the credit card company. We had already realized vizio was not the brand for us but now that it does not even work, i thought i should write a review. Only had it 15 months
No, I would not recommend this to a friendBad purchas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this tv it doesn’t work the home screen was black and didn’t show the apps. I was upset then I called Best Buy to see if they could help me but they said that the Manufacture for this tv wasn’t working. I love Vizo TVs but this made me mad and how Best Buy was still selling this crap tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Gabby331, could you call us at VIZIO directly at 1 (855) 833-3221. We should be able to help you get this resolved. Sorry about your experience so far.