Customer Ratings & Reviews
- Model:
- V505-G9
- SKU:
- 6305315
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 50" Class V-Series LED 4K UHD SmartCast TV for its excellent picture quality, user-friendly setup, and reasonable price. Many customers rave about the TV's stunning picture quality, while others appreciate the ease of setting it up. The TV's affordability compared to other models in its class is also a major selling point.
This summary was generated by AI based on customer reviews.
stays stuck on loading when you turn on.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a feeling this tv is gonna be trouble. So upset i didnt get the warranty.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello nothappycustomer, please contact our customer support at 877-878-4946 for assistance with your television.
So disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Vizio (V655-G9) TV in my living room and love it. I bought a (V505-G9) for my den and couldn't be more disappointed in the lack of sound and overall build quality. Had I know this was such junk, I would have spent an extra $100-$150 for something of superior quality.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mrw001, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Save your time buy a samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever bought, in less than 2 years bottom half of screen went dark. Was told it was the backlight, was going out and in settings is already max out. All my Samsung TVs lasted well over 3 years if not longer. First and last vizio for me.
No, I would not recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it! Wouldn’t recommend ! Doesn’t turn on half the time
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Nicole, your television should turn on every time you press the power button. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set the tv up and in less than 24 hrs the screen and volume were gone. Went on Vizio website and this is a known issue with this particular series. Returned it and bought a different brand.
No, I would not recommend this to a friendTV HDMI ports shorted out!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this tv again! After 7 months, the HDMI ports shorted out. With a purchased warranty, the store sent it back for repairs. After a week, still no word on whether it will be repaired or replaced! With no tv for my use, I am going to WalMart next time.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Unhappyconsumer, if you are unhappy with the service you have been provide at the retailer we do have a manufacturers warranty and lifetime technical support. We would be happy to speak with you to see if we can get it up and running or serviced for you. Please reach out to our customer support at 877-878-4946 or through support.vizio.com.
Great on regular channels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system has a bug on Netflix & maybe other apps.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Beth, please contact our customer support at 877-878-4946 for assistance with your television.
Terrible tv buyers beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv, set up same day and half the smart tv apps don’t work at all. I tried returning the next day but because of COVID stores aren’t accepting returns til at least the end of May. Now I’m stuck with a busted tv while on quarantine. This is horrible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mle01h. If you can give our tech support team a call at 1 (855) 833-3221. I'm confidant that we can run through some steps to get your apps working. If not- we do have a warranty- and can get your TV serviced at no charge.
Poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept doing weird things. I returned it within t 2days
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ques, sorry to hear that you did not have a good experience with your television. We would love to find out what was occurring with your television. If you could reach out to our customer support or update you review with more information we would appreciate it.
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netflix is the only thing that works on this tv, I don’t have cable so I just use Netflix Hulu and amazon prime so this is pretty disappointing. I’ve tried everything I could. I also read quiet a few reviews after the fact that said the same thing.
No, I would not recommend this to a friendNever order TV's shipped again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 of these TV's as gifts for Christmas. One of them was fine but the other one had a cracked screen and did not work at all. Since they were Christmas gifts they exceeded the 15 day return policy so I was out my money and the gift was useless.
No, I would not recommend this to a friendBroken when i got it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it up and it had a crack from one end of the screen to the other end. When trying to return it they said they cant until may 15th after they said yes they can. Drove a hundred miles to the nearest store. Not cool.
No, I would not recommend this to a friendProduce was broke upon opening.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv for a great price last week . Today I had my sons set it up and as soon as they turned the tv on the t.v. had lines and was black...I wasted my money which I didnt really have durin this covid virus.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Not a smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is an oversized chromecast. Don't waste your money. Unless you want waste your money. Not my business but I'm taking this thing back first thing tomorrow. Thanks Visio but I already have a chromecast from 1984.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .This TV is absolutely a smart TV. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We've also added support for Alexa speakers, Google Home, and Apple AirPlay support, so you can easily control your TV using your voice on all major platforms.
Received twice and broken both times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could understand that it could have been a defective product but dealing with customer service was a nightmare and unpleasant experience
No, I would not recommend this to a friend2 thumbs down
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 5 months TV continued to turn off every 10-15 minutes. I reset, bought new plug, went through settings and still didn’t fix the problem. I assume it’s the tv board. I total waste of money and time.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Mommaof2, it sounds like you've tried a few things to get this working. If you could reach out to our team at 1 (855) 833-3221 we'd like to see if we could help. If you've only had the TV for 5 months, it's likely still under our warranty.
Open Box NEVER AGAIN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had 4 lines going down right hand side as soon as I took it out and plugged it up. Geek squad wouldn’t repair even though I had protection so I had to return. I will never again buy a open box item!!
No, I would not recommend this to a friendWorst TV I've ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity is terrible. Menus are slow to load. Videos are unwatchable. It's hardwired to a 1gb switch. I've tried switching the network cable and switch port, no change. This TV is garbage, avoid it like the plague.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello andyf, please contact our customer support at 877-878-4946 for assistance with your television.
Picture Out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in 2019 and the picture has already gone out. The previous vizio that we bought did the same thing. Never buying vizio again! Very unhappy with these purchases.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV wouldn’t connect to my internet no matter what I did. I had to factory reset it so many times for it to work just to go back to demo mode whenever I would turn the tv on.
No, I would not recommend this to a friend