Customer Ratings & Reviews
- Model:
- V505-G9
- SKU:
- 6305315
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the 50" Class V-Series LED 4K UHD SmartCast TV for its excellent picture quality, user-friendly setup, and reasonable price. Many customers rave about the TV's stunning picture quality, while others appreciate the ease of setting it up. The TV's affordability compared to other models in its class is also a major selling point.
This summary was generated by AI based on customer reviews.
This TV is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the TV for a couple weeks now and it always freezes or stops playing. I was also disappointed by the lack of built in apps you can use. There's no HBO, Showtime, CNN, MSNBC, etc
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Danielle. In regards to the TV freezing- that shouldn't be happening. Please give our team a call at (855) 833-3221, so we can help get this resolved. As far as the applications, in today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future.
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea you could buy a smart TV without being able to download your streaming services. Very ddisappointing.If we lived closer I would have returned it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Tina, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future.
Where is the 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sad that they advertised this tv as 4k when its not and where is the hdr it say its compatible but it is not very disappointed.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Roaratom, this television is 4K and Dolby Vision, HDR 10 and HLG compatible. If you are using external devices for HDR content please ensure you have turn on Full Color UHD in the television Input menu. If still not working please contact our customer support at 877-878-4946 for assistance with your television.
THE TV IS QUALITY AAA+++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks super modern, the picture quality is excellent, and the sound is high quality.
I would recommend this to a friendPlease read
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied I keep having problems with redbox app. Also when I watch Netflix and go back to home screen the tv screen goes grey no apps show.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Joeg05, We’d really love the opportunity to have our tech support team run through some troubleshooting steps with you, When have a free moment to please call us at 1-855-833-3221
No Apple TV Plus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple TV Plus is inferred with obtuse description but it is not included as an App. Also do not know if it is a 2019 model. A poor company.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Micklb, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future.If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 1-855-833-3221
bad purchase!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google chromecast buit in doesnt work eveytime, and this tv cant be paired with any universal remote. I wouldn’t have bought it if I knew this beforw.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello JayKo, as long as your television has a stable connection to the internet it should stream content whenever you like. We would love the opportunity to help figure out why you are having an issue. We you have a free moment please reach out to our customer at support.vizio.com and click on 'Contact Us'. We have agent available thru SMS, chat and by phone to assist.
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It half worked. 3rd time i have tried to use Vizo. They all fail. I will not buy another Vizo . Exchanged it for a samsung after one day
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Marcus. It's very odd that any of our TV's would have a problem, let alone 3. This would generally point to some kind of environmental issue. I apologize for the experience so far, but I want you to know that if you ever want to try out products again, we've got an award winning support team available at 1 (855) 833-3221, and we'd be happy to help figure out what's going on.
SmartCast doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve try all the troubleshooting on the tv I couldn’t get the Casting to work. Never again I’ll have to stick to use the remote control every single time.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello A73X, please contact our customer support at 877-878-4946 for assistance with your television.
Beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend buying this t.v. I purchased it on 2/20, and it started blacking out by 8/20. I will never purchase vizio again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Beware, we appreciate you taking the time to leave a review. Defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
does not work right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cannot give a good review as it doesn't come on much of the time or comes on by itself. No one will look at it at this time so stuck.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Donald. Sorry to hear about your power issues, that's not how the TV should be behaving. We do have support available at 1 (855) 833-3221, and we'd be happy to see if we can resolve over the phone. If we can't- we'll get someone sent out get the TV serviced (per your manufacturers warranty).
best buy made mistake
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was out of box just 4 days when it developed cracks in screen took back and warranty not honored lost 400.00 dollars
No, I would not recommend this to a friendNot Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. Wouldnt stay connected to wifi. Had to master reset each time to get it to connect.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Mikkon, please contact our customer support at 877-878-4946 for assistance with your television.
Not a good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time I purchased it Vizio had yet to send out an update to fix the smartcast app. I returned it day after purchase.
No, I would not recommend this to a friendgood tv, bad description.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was discribed as excellent conditions and had a dent in the top, tried calling and they never got back to us.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Komico92, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Arrived looking perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unpacking it and hooking nothing but spider webs in the screen. On the phone 3 hours trying to return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup.
It came broke.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its dont work i cant get no help. No one is answering the phone. So I had this broke TV for like two weeks.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Gracie, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. Please call us at 1-855-833-3221
Smart start
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart start / no apps were showing up. We have this tv already in another room so we knew how to set it up.
No, I would not recommend this to a friendNot the best tv try crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television hard to use tried a samsung crystal way better same price just 40 more dollars
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Nick. We do our best to make our TV's simple and easy to use. You can adjust picture settings using the PIC button on your remote, you can launch apps using dedicated 1 press to launch keys at the top of your remote, and the on screen setup gives you visual instructions to get the TV up and running. If there was another area you found difficult to use, please let us know so we can make sure to keep improving our products.
Idk what happened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was crack when I plugged it up but I didn't get the insurance and I just brought the tv today
I would recommend this to a friend