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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 732 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 3.6 out of 5 stars

  • Brightness

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the picture quality and say it is awesome. They also appreciate the easy setup and affordable price. However, some customers have concerns about the limited number of HDMI ports, refresh rate, durability, screen issues, and remote control quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 732 reviews
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a big upgrade for me. i highly recommend this tv..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The picture quality was average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We realized the picture had a problem. After speaking with great management we returned and purchased a mor experience model. Much better. Team at Sanford Rhinehardt awso

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Couple issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it shuts off on its own . at times i can not access any thing other than tv stations and Netflix. At one piont i had no sound. Would like an excange.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Dozia, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rated 3 out of 5 stars

    Volume not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup unfortunately the volume on the tv isn't that great. You need to get the level at 25 or so to hear the sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It a good hd tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it is a good tv, not great, but good. A lot of shadows can be seen throughout the movies. As far as price, it is manageable.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Rick, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark. VIZIO

  • Rated 3 out of 5 stars

    VIZIO - 55" Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions weren't left with delivery. Can't figure out how to get regular TV so I'm not able to watch it right now. Grrrrrrr.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Letti, please contact our customer service at 877-878-4946 for assistance getting your television signal. VIZIO

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with quality of picture. Returned and bought a Samsung. Best Buy was awesome with process the return & replace.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed as screen reflects too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed screen reflects windows in living room during daytime which prior 52” 10 year old Sharp screen did not

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Vette, thank you for your feedback. VIZIO

  • Rated 3 out of 5 stars

    Passwords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reset all my passwords because Visio doesn’t talk to apple...bah humbug my kids don’t want to go to Disneyland now

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Bjc3, Thank you for the feedback on your purchase. Please give us a call at 877-878-4946 so that we can help In any way. VIZIO

  • Rated 3 out of 5 stars

    Good tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not hard wire to your router it creates a potential weak point to your network. Not a good design

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ok product for the price but next time i would just got with a lg

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad. Easy to hook up our modem. Picture quality isn't the greatest.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Loulou1, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Cons mentioned:
    Smart cast

    Rated 2 out of 5 stars

    smart features not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart cast is crap. Not intuitive.................

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello jerman, thank you for your feedback. If you are having a specific issue please contact our customer support at 877-878-4946 for assistance. VIZIO

  • Rated 2 out of 5 stars

    Don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv experience ever. Bought this a little over a year ago and of course it completely crapped out. The led blacklighting panel completely stopped lighting up on the left side. Called Vizio and of course the warranty just expired. I will never buy a Vizio again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the TV after a week. The color was terrible! It was very dull looking, almost like there was a haze over the picture. We played with all the settings and nothing helped. I understand 500 is not much for a tv but this seemed like a 300 dollar doorbuster. I ended up going with the LG uhd. No regrets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On display picture quality was like oled tv but at jome...disappointed

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Salman, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 2 out of 5 stars

    should've forked out money for a better item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this tv for about a year. Recently the screen started going black then cutting back in. This happens randomly, but when it starts it happens a lot. Now the TV won't stay off when I turn it off. Hopefully user error. Calling to get fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Vizio TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for what you get!! I bought the Vizio E-sERIES 55 TV AND OUT OF THE BOX THE PICTURE QUILITY IS BAD!! I have ajusted my settings and its a little better but not worth the money. I will be taking it back to my store and pay extra for an upgrade.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Joey, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 1 out of 5 stars

    Geek Squad contact - BUYER BEWARE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought less than 2 years ago a 55” Vizio and signed up for the geek squad 2 year contract. My tv died two days ago and I requested it to be fixed ASAP. Informed thatThe Geek squad cannot come to my house for 19 days, January 4th. This is totally unacceptable. I offered to purchase a new tv at a discount and have them cart away the broken tv. Although the gentleman with whom I spoke with in person tried to push up the repair date and was totally professional, I received No change in the repair schedule. THE GEEK SQUAD PROTECTION PLAN IS USELESS ! No tv for 19 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible blacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened and put our new TV up that the salesman told me had truest black ..yada yada. Everytime any dark colors are on the screen you can see every tile...looks distorted. Taking it back!

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Frustrated, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. Please contact our customer support for assistance with your television. VIZIO