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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.3 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, particularly praising its excellent picture quality, reasonable price, and easy setup process. Many customers also appreciate the TV's vibrant colors and smart features, which enhance their overall viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 775 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice TV When it Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. Incredible actually. The problem is it keeps powering off for no particular reason. When we call Visio Support it's the standard answer: Power down the TV and wait. It worked 3 times. Now it made a noise and won't turn on at all. Visio said they would have a Tech call in 3-4 business days to set an appointment. Perfect. A week or more without my brand new TV. Huh? So the moral of this story is if you want to get your exersise in while watching TV (sometimes), by getting up and going through the rebooting process constantly, then this is an excellent purchase. If you just want to sit and enjoy a movie, the this isn't TV isn't your best bet because you'll spend more time unplugging it and powering it back on while on hold for a guy reading from your owners manual at Visio Support than watching the darn TV. Yep. It's going back. I'll update this if a miracle happens.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Buck77, any issues with a new television are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us, and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new TV I have ever bought. I did a lot of research and came across this one. Very happy with my purchase. It has great color and pairs super well with the vizio surround sound system. Great for regular tv, movies or even playing video games. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for your $$$'s

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv goes up against the big boy Samsung and comes away a winner. Compare this to the Q60 and you will see that you get a much better tv with Vizio and save big $$$'s.....bought this for my parents and they just cannot get over how great the picture quality is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NiceTV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture of this TV is great and I like the SMARTCAST functionality. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature packed television at a great price. Got on BF at a nice price, competes well will more expensive major brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful TV for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY glossy screen but other then that the TV has been wonderful so far. just don't put it across from a window

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son when he moved to his new place. His old TV broke during his move, so i bought him this Vizio and let me tell you this baby has a great picture and plenty of great apps to keep you entertained.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture and features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a really good picture as long as you set it on the calibrated setting the only minus for me is there's no TV guide

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is good, the remote is not very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup within my system. The only issue I have is that it periodically turns on but not sure if is the new receiver causing that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart tv. Great tv. Vivid colors. Sound quality is ok. Purchased Vizio sound bar for extra sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I mainly stream my show from prime and netflix and love the picture quality. Although the audio could be better as the speakers are small and just don't have the range, but if a good sound bar will fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Vizio TV and I'm blown away by the picture and the features. I do wish that software got updated more frequent but it works as it should! The free tv with Pluto is also great and I love that I can control it with my Google home

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Lot of reflections

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with tv first week. Kept having to reboot with cable company or unplug and replug. Called cable company for technician to visit. He had to do a factory reset. Seems to be working now keeping fingers crossed. Geek Squad who installed were nice guys but should have known this issue. Eric who installed even came back but he said it was a cable box issue. Hoping all’s well now?

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Maxwell, thank you for your feedback. If you have any problems please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv by far so clear you can see everything smartcast is great you dont have to waste money on either a firestick or roku thats a plus and its 4k for your video game systems as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV out there at this price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Sure, you can get a little better by spending a lot more money... but at this price this is a great tv. Menu is fast, picture and color is really good. 90 active zones... again, at this price point you will not find a better performing tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a C9 LG, but when I saw the picture on the LG and the Vizio in my opinion there was not a $1000 difference. I went with the Vizio and was not disappointed. The picture is great an I would recommend it without reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv that does everything it advertises!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oh my what a great tv! The size is just right for my man room at 55 inches. The quantum colors pop and the sound is great without adding the sound bar. This was a birthday Christmas gift from My wife and family\friends. I am very pleased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality on this TV is amazing!! App selection limited but ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid picture, no technical problems so far. Lots of old throw back TV shows that come free with the TV

    I would recommend this to a friend