Customer Ratings & Reviews
- Model:
- M558-G1
- SKU:
- 6345457
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.3 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, particularly praising its excellent picture quality, reasonable price, and easy setup process. Many customers also appreciate the TV's vibrant colors and smart features, which enhance their overall viewing experience.
This summary was generated by AI based on customer reviews.
works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an out of the box tv which was a great deal!! Only problem is once in awhile it turns on by itself.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Sound quality isn’t the greatest. Will have to get used to it.
I would recommend this to a friend- Pros mentioned:Picture quality
YouTube Doesnt work going on 2 mos, casting iffy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These facts are not disputed by Vizio. I had 2 requirements, 55in and it be a Vizio as my last one was great. Big mistake. Apps, notably YouTube, volume mutes out and needs to be toggled on and of each clip/episode. My TV is 4mos old. I complained in Nov and was told with certainty it would be fixed by 12/17/19. It failed. Im now being told to check back in another month for another update. I was told its not the tv thats defective, just the service, and wont refund or replace. Was told replacement set might not work either. Why are they selling sets even more sets that dont work then? Also, casting via airplay and chromecast often times out. They did replace mother board and I havnt tried casting since. The picture is fine and the reps pleasant, but cant help. The worst purchase of my life.
No, I would not recommend this to a friend Vizio 4k HDR M558-G1
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Vizio and my first 4k HDR tv. Very happy I stuck with Vizio, it is a tremendous value brand. The smart interface for the apps is a bit slow but, not enough to give it any less of a rating. Keep it up Vizio.
I would recommend this to a friend- Cons mentioned:Reliability
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase a Vizio product again. I purchased three televisions one 65’ and two 55’ and they all turn on and off after the returnable date big surprise. I’ll come home and the tv’s will be on after I’ve been out all day. lol be watching tv and it will turn off and it takes several minutes for it to turn back on. Horrible product is all I can say.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Unsatisfied530, the behavior you are describing is very odd especially for multiple TV's. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Beautiful picture
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like Vizio and purchased this for my mom. I will say a smart TV is not good for everyone. The screen has went black twice. Second time I had no picture or sound. Not sure what caused this. It's fixed thankfully.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Dekyalyn2, thanks for taking the time to leave a review. If you or your mom ever need assistance, please contact our award-winning customer support team at 844-254-8087.
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look. Unless your tv broadcaster is sending out a 4k signal it doesnt matter what tv you get. Why pay so much more for a tv that is so close in quality (to the eye) to this one?
I would recommend this to a friendMy son loves the PS4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great gaming system with lots of extra add ons. And as always the staff at Homewood Best Buy are super friendly and extremely helpful.
I would recommend this to a friend- Cons mentioned:Tv
Sound quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the tv new in September. After a month or two the sound would go out on it and it would randomly turn itself off. We tried to get it fixed with the warranty but one of the parts never came in. We liked the tv other than that but it was extremely frustrating.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Eliz, At VIZIO we pride ourselves on our award winning customer service and tech support policies and procedures. I'm worried that you may not have spoken with our customer support as we send out all parts needed to a local tech and have them come out to repair your television onsite. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue we have had to date is the pic on some channels is smaller than on other channels. This doesn't happen on our other TV in the basement! Best BuyTech didn't know how to fix it nor did the cable guy.
I would recommend this to a friendAmazing picture for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing else in the price range came even close to this. The only drawback might be the audio, but I don't use that anyway. A great value!
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, except it took a very long time. Delivery ( without set up ) was expensuve.
I would recommend this to a friendA decent TV at a decent price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my mom. The viewing angle isn't he best with colors getting washed out is you are looking at it from the side. It also has banding issues. Picture clarity is sharp and films look quite good. A perfectly fine TV if you aren't a stickler for the best possible experience.
I would recommend this to a friendEdexcellent! Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the research. Much better option in this price point. Image great, audio good.
I would recommend this to a friendVizo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vizo is a better TV than my Sony TV. No problems with it and my Sony the mither board went out in less than a year. So I buy Vizo and they are much cheaper than the Sony and a great brand.
I would recommend this to a friendGreat picture quality and features!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier. The feature set on this model is the best of its class. 90 local dimming zones, 4K, Watchfree *I didn’t think I would really use this, but I really do*. Apple airplay, and Chromecast built-in.
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV cost $548. Delivery and hanging on existing wall hanger, taking old tv cost $218.
No, I would not recommend this to a friendthis is the best tv i’ve ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i never had money for something this nice, and now that i do i’m glad i bought this tv. it’s the best, i use it all the time.
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv would like another for my bedroom would recommend a mount
I would recommend this to a friend- Pros mentioned:Picture quality
hmmm
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe its me but this tv looked amazing in the store. I went with this instead of P series. I cannot geta good crisp picture for the life of me. Maybe its my expectations. My old tv was an OLED. Im kind of disappointing and thinking of returning it
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello lizmspblue, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.