Customer Ratings & Reviews
- Model:
- M558-G1
- SKU:
- 6345457
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.3 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, particularly praising its excellent picture quality, reasonable price, and easy setup process. Many customers also appreciate the TV's vibrant colors and smart features, which enhance their overall viewing experience.
This summary was generated by AI based on customer reviews.
Nice TV for gaming & Movies
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome for gaming, movies and streaming. Cable / sports aren't great on it but everything else is awesome.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Great Investment Would definitely recommend
I would recommend this to a friendTV works and looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed the tv on a wall mount with the cords inside the wall. We are very happy with the tv and the mount. Quality of the tv is excellent.
I would recommend this to a friendGood value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television has meet my expectations. Able to connect my computer with no problem. The price was good I would recommend this televisions.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture... randomly loses WiFi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing and I love you can connect it with google, Alexa and home kit. My tv randomly loses connection to WiFi and I have to power cycle to reconnect.
No, I would not recommend this to a friend Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything as advertised with a crisp display.
I would recommend this to a friendIs great when it works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing when it can connect to the internet or even for mirroring my phone screen. Forty percent of the time it doesn't connect. Which doesn't make sense because all my other devices connect perfectly without an issue.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Dede. If everything else in you house is connecting to your to you network without problems, you TV should be connecting fine too. If you could contact our tech support team, we'd really love the chance to speak with you- and get this unit connected. Just go to support.VIZIO.com and click on 'Contact Us'.
White & Colored Ribbons/Lines Moving Across Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others that have purchased this Vizio TV, there are white and colored ribbons moving across the screen while watching it. Very distracting. I've tried resetting it, but has no affect, this lines continue...
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello DocMichael, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. We are available at 1-855-833-3221.
Great and cheap TV for it's class.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the lg 8 series. The image quality is leaps better. Use it for gaming for the PS4 pro. The only con is the sound is weak.
I would recommend this to a friendGreat picture when it works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "smart" TV interface doesn't always load the selected content and many times will time out. Additionally, when using a external Roku device, the screen will flicker. I've tested the Roku on other TVs with no issue.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Matt. Sorry that you've got a flicker on your Roku. Did you use the same HDMI cable when you tested the Roku on other TV? It's odd that the TV would only flicker for the roku- and the roku would only flicker on this TV. I know that occasionally HDMI cables can fail- and cause flickering. If you could reach out to our support team (just go to support.VIZIO.com and click on 'Contact Us) we'd love to chance to see if we can help out with this- and your networking troubles.
Very nice features. Not bright enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is well made. The remote is great and the sound is good. It's not bright at all. I have 1080p televisions that seems more vibrant than this one. I actually wished that I had payed a more money to get a better TV.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jaxson, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.
Best TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the visual and the quality of this television. I did my self justice by making this purchase.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv! Beyond the fact that it is a quality 4K tv, I love that it has the ability to airplay from my IPhone and chromecast.
I would recommend this to a friendPoor quality.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is extremely laggy. Everything is delayed when changing inputs or using already installed apps. Also had screen tearing and we have dead pixels after using for under 1 year.
No, I would not recommend this to a friendreplacement TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replan ed TV with this TV. I wear glasses and can have difficulty watching TV in dim lighting, this TV is a marked improvement.
I would recommend this to a friendIt’s had technical issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had trouble with this television since I purchased it. It seems to “hang up” and won’t respond to Netflix or Amazon Prime. I called Best Buy and was told it needs to be reset often. So that’s not optimal.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Misty, you should not need to reset your television with the frequency you are describing if at all. As long as your television is connected to a stable network connection and within an average distance your content should play without and hanging. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Picture is flat - worse than 9 year old plasm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really flat. Blacks are gray. People and words are not crisp. The picture is really washed out and you can adjust it back. It also has a small scratch on the screen. We treated it very carefully and kept the protective cover in the screen until it was mounted and hooked up. The other reviews rave about the picture but we are less than impressed. I really thought at this price range it would be at least the same if not better than my 9 year old Samsung Plasma. We wish we would have just kept the old one. I know we are not spending $1k but I really thought it would be better than this.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Scottie, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.
Good product, not satisfied with Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Best Buy convinced me to use credit card to take advantage of deals. NO DEALS. Did not send monthly bill until one month had expired and interest and late bill included. I tore up my card.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was debating on the TCL but went with Vizio. No issues great product. Have had for over a year with no issues
I would recommend this to a friendOk tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda disappointed with regards to picture quality. Despite being well reviewed, my 2 year old Sony, which died, had a much better picture. Messed around with settings to no avail. Win some, lose more.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Matt. Sorry to hear you weren't happy with the picture quality. Picture quality can differ depending on the environment the TV is in (how much light is in the room) the content you're watching, and personal preference. The first thing we'd recommend is making sure that your devices are connected with HDMI- and set to broadcast to the TV in 4K or HD. After that- you an quickly switch between pre-set picture modes using the PIC button on the remote. You can try 'Calibrated' for 'Vivid' or lighter room, and 'Calibrated' for darker rooms. If you need a hand, or any advice adjusting the settings- feel free to visit support.VIZIO.com and click on 'contact us' to speak with one of our agents.