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Customer reviews

Rating 4.2 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.3 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, particularly praising its excellent picture quality, reasonable price, and easy setup process. Many customers also appreciate the TV's vibrant colors and smart features, which enhance their overall viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 775 reviews
  • Cons mentioned:
    Smartcast

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest going buying anything but a vizio. I currently have two, small one in a bedroom and the 55" M series. Smartcast only works half the time causing constant troubleshooting. Cannot screen share on this tv at all as it doesn't show up on my screen share. Yes, I have tried everything. I suggest paying the extra $$ for a superior brand like Samsung or LG.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Nate. It's very odd for one of our TV's to have an issue, and if two TV's are having the same issue in your home- it could be something environmental. We'd like to learn a little more about your network to see if we can help get the screen sharing and SmartCast apps to work. Just go to support.VIZIO.com and click on 'Contact Us'. VIZIO

  • Rated 2 out of 5 stars

    It's Fantastic and Finicky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic tv and one of the best I've ever owned. A great value and my only complaint is that is has an intermittent habit of turning itself on. Which has created a bit of frustration if I forget to turn off the surge protector power strip. I came back from a four day business trip and have no idea how long my tv had been on the home screen.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Stoly. That's odd. If you have some time to reach out to our tech support team at 855-833-3221 we'd appreciate the chance to speak with you and see if we can get this resolved. VIZIO

  • Cons mentioned:
    Tv

    Rated 1 out of 5 stars

    Wrong TV and bad sales information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever had at BB. Bought a TV, and was given bad info about the TV and what was included in smart TV. Picture was much worse than described. I already filled out a survey and asked for the manager to call but of course that never happened. I have been a big fan of BB but this experience which nobody seems to care about has been absolutely horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a brand new tv for the family room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good TV for the price. I am disappointed with crispness of dark colors like black and grays. They get washed out and blended together.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Jmath2, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946. VIZIO

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from the 50.4. What an improvement the extra power really helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture, great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartCast interface is easy to use, companion app works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4k on a budget just wish Vizio looked goo DC with upscaling cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart tv. Great buy. I love Vizio tv and would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good overall. You have to do alot of adjustments to the picture. Lots of trial and error. I googled the best settings and went from there.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Heath, at VIZIO we pride ourselves on our highly rated picture quality and giving advanced users like you complete control of individual picture setting values. We've included preset picture settings that many customers prefer and can be easily adjusted by anyone, and still allow a variety of individual options for discerning viewers like you to use to dial in their television to their preferences. If you'd like to discuss resources and calibration tools we have tech support agents that would love to chat with you about these settings. They can be reached by going to support.vizio.com and selecting 'Contact Us'. VIZIO

  • Rated 3 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having an issue with the sound cutting out for a few seconds to 15 seconds. Not sure what I need to do about it. Is it the tv?

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Birdie, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221. VIZIO

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Very happy with the screen image and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set it up for me were very knowledgeable in what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture for a value price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at many tvs this one was the best bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on sale and so far it seems well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast delivery, excellent service, quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this product. Its quality is top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv. Great picture and good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional. Good job. The tv works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Vizio. Only there was no owners manual included with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very professional in determing the right course of action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far. Let’s see how it holds up. Really like it.

    I would recommend this to a friend