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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 753 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality and color accuracy of the VIZIO 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, frequently praising its ease of use and value for the price. However, some users reported issues with the remote control's functionality and the SmartCast system's occasional performance problems. A few also expressed concerns about the refresh rate and some software glitches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 752 reviews
  • Rated 4 out of 5 stars

    Great tv with one caveat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So all in all it’s a great television. The resolution is good and variable refresh rate is something normally not found in TVs at this price point. The only complaint I have is the “dirty screen” effect which is noticeable when you view a large image of one uniformed color. Otherwise, great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vizio is the Real Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Vizio 55" Class M Series TV is everything I was hoping for. The picture quality is excellent and have receive many compliments from friends. I made the right choice with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Vizio TV. The quality of the picture is great. There’s so many Apps already installed. The Vizio App have free movies and shows. I also love the Smart Casting.

    I would recommend this to a friend
  • Cons mentioned:
    Smartcast

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this TV for 5 months now. At first it worked very well, but around month two a software update happened. Since that time the TV has developed several glitches. I have to perform a reboot daily for SmartCast to actually work, my PS4 video suddenly will zoom in so that only 10% of the image is visible, the built in streaming applications will not load reliability, and the audio output will suddenly fail. All of these items can be fixed by rebooting, but I would prefer the TV just work as advertised. I am already looking for a replacement, and will not be looking at a VIZIO product.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello CBR1, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 4 out of 5 stars

    Great Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture but the best part of this series is the smart TV features including great applications installed tight out of the box. Super easy to use and fast connectivity to home network. Free TV option is a great bonus especially for cord cutters. All around a great packaged TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Vizio 55” M series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv vivid colors easy access home page n remote my only concern is the sound it’s probably different on every channel but from perfect to turn it up to 70 to hear it idk ?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture with a few flaws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display looks great however the sound is very thin. Defiantly need a sound bar or external speakers. Remote stopped working but vizio customer service sent a replacement no questions asked. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and full of colors! Love the built in chromecast and apple mirroring. Great 4K picture and works fantastic for my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. One of the best deals out there. Great picture. Descent smart features. Love that it has air play.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fancy as OLED but at less than half the price a great value. Note that the 55" has many more dimming zones than the 50", worth the upgrade if you were debating it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TVs fine but no one told me parts were missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was worth the money but no one bothered to explain that the “open box policy” meant components would be missing (the legs for the stand, remote, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very great. It engulfs my entire room! The picture quality is also very nice. I have it set for Calibrated and it provides an excellent array of color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Vizio review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, enough HDMI inputs, wifi or ethernet, currently using Cat8, perfect for the Xbox and movies. The bipod legs are great able to fix the Nighthawk X4S under it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purachased open box. Huge improvement over my old hitachi. Picture is amazing. Paired with a vizio wireless sound bar. Excellent setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vizio M-Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this TV. I am not someone who needs a crazy technologically smart TV. I want something that is easy to use and works amazingly well and this is it!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had a dime size patch of darkened pixels at the bottom of the screen. The second had a bad dirty screen effect and the appearance of vertical bars when solid colors were displayed on screen. This tv performed well for pc gaming, had amazing contrast, and decent motion with its variable refresh rate for gaming. However, I just could not get past the defects in the two units I had. While in line to exchange it, the person behind me was returning the exact same model due to freezing and not powering on issues. There definitely seems to be an issue with Vizios quality assurance.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Thoffman610, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you. VIZIO

  • Rated 3 out of 5 stars

    not a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the vizio was delivered on time i have had issues with the sound since i first set it up. according to best buy this was a manufacturers warranty issue and i have been dealing with vizio for 2 weeks now trying to get repair service out. i am hoping for a good resolution to the issue. at this time i cannot give a good rating for either best buy for their unwillingness to replace it since it was faulty right out of the box nor to vizio for their poor communication with getting service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K tv for the price. Great picture quality using the tv built in calibrated setting.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Visio TV is replacing our old Visio . We had a Visio sound bar and wanted to have an easy installation. No problems, and it is easy to use. Great color too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid upgrade for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 720p tv, so this felt like a huge upgrade. I immediately noticed the blacks were darker and colors brighter. The integrated apps are also super convenient.

    I would recommend this to a friend