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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 753 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality and color accuracy of the VIZIO 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, frequently praising its ease of use and value for the price. However, some users reported issues with the remote control's functionality and the SmartCast system's occasional performance problems. A few also expressed concerns about the refresh rate and some software glitches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 752 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for my gaming setup. PlayStation 5 works great! A bunch of apps that are all very useful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get a better TV for the value. Packed with features and actually sounds great for just using the TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price….before my kid broke it :’(. Would’ve gotten it again if I wasn’t so broke

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Ok, could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv. Honestly like my older Samsung ks8000 better. Software a bit clunky. Banding issues. Not as vibrant or bright as I'd like.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Mike, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the specs that you get for this tv.Excellent for gaming.Very good quality for movies etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far .... Great t.v. for a great price Only negative is the sound of not good....but that is the same for all flat panel t.v.'s today...and what the home theater system is for!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    VIZIO TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price! Love the TV! The size is perfect for our house. The picture is really clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great for gaming easy setup very light for moving around can be placed any where to watch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and super easy remote to operate ; )

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up everything was already set up, just plug and play and the picture quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, best gaming tv on a budget. Easy to use, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Love the sharpness of the picture. Works great with the Xbox, according to my son...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV in May and I was in love with it until one night in June when it just "lost connection" and froze mid-streaming. I tried turning it off and on again, nada. I unplugged and plugged it back in, nada. I tried to reset it to factory settings and the screen is stuck on this screen (see photo) every time I try again. I have tried everything, searched for answers online, there is no help apparently.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello GrammaAF, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price! Although it twitches at times but other than that great buy and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, a wealth of apps. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vizio tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. We use it to game mainly, very very bright, very nice picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visio TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. We felt safe from the virus when we walked into the store to look for TVs. Our salesman was very personable and freely answered our questions. The manager took time to make sure we were happy with our purchase. We had the geek squad come to install our new tv and thank goodness we did. They did an excellent job and made sure we knew how to operate everything before they left. Over all our experience was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    55” Vizio M Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck. I’ve had smartcast freeze a few times, but returning home always fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved the Vizio "best in CES" TV - AND great geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been needing a new TV since early this year (10 year old one was starting to fade) I did tons of research and decided on Vizio. The pandemic slowed down their supply chain but i was willing to wait. Why BestBuy - it's available in lots of places. Easy! The Geek Squad Installation services - I had used them before and they were great - they didn't disappoint - they were in constant contact, on time and did what they said. Unabashed raves.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Vizio TV and it still works great but I wanted to go bigger. This TV is a great buy! Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, love Vizio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now hooked on Vizio. The integration with SmartHome is awesome. I can tell Alexa to turn it off, turn up the volume, and it always works. I did find it got confused when I renamed an input to "XBOX," which may have crossed over to Microsoft XBOX skill using that "name". The SmartCast is nice, but we did end up getting an Apple TV for Apple Music, since the built in Apple app on the TV didn't have it.

    I would recommend this to a friend