Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $474.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 753 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality and color accuracy of the VIZIO 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, frequently praising its ease of use and value for the price. However, some users reported issues with the remote control's functionality and the SmartCast system's occasional performance problems. A few also expressed concerns about the refresh rate and some software glitches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 752 reviews
  • Rated 5 out of 5 stars

    Curbside pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was please to experience commendable customer service. I ordered a new TV at the Gaithersburg store. It was in stock and ready for pickup by the time I drove to Germantown!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Remote control died.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control volume adjustment not working. When it working takes few minutes to change audio level. Gave up this TV after 20 days, unable to return back to store.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello - if you contact our technical support team we can work with you to provide a new remote and help troubleshoot potential audio issues. Give us a ping via text, chat or phone at support.VIZIO.com! VIZIO

  • Rated 5 out of 5 stars

    Best affordable gaming tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my gaming consoles PS5 and XBOX Series X! So far I'm happy with it good Tv for gaming and price! This tv does has 2.1 HDMI .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV For The Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a time saver to select the TV that we wanted, staying with Vizio brand. This was to replace an older model that died, lasted nearly 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture, terrible UI

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The UI is extremely buggy. Every week I do a soft reset by unplugging and plugging back in, but I shouldn’t need to do that.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ZachAttack, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 5 out of 5 stars

    Best Buy has the greatest deals

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men texted me every inch of there progress. They even brought my TV into my apartment. They were very professional and I really have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Color profile is phenomenal. Quality service and experience. You will need a SUV or pick up truck to carry home. It won’t fit in a sedan or coupe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . I love my new tv. The technician that hooked it up was great. He showed us everything we needed to know and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for PS5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the best tv you could get for the PS5 at the $500 price range. It’s fantastic and the ProGaming Engine is incredible for low latency gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even a grandma can easily manipulate this.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to buy.The associate was so knowledgeable.Didnt try to sell me something more expensive.He gave me pros and cons of each tv in my price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in, working great. it has a crisp display, it's perfect for the room it's in and the quality is terrific for the price. Price was important to us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So was expecting a bigger bang

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV however picture doesn’t seem to be as good as the TV it replaced ( 15 year old Vizio 47”). I was expecting so much more in picture clarity and overall picture itself. Overall it’s a good TV

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 2 out of 5 stars

    Broke remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great tv for gaming but the the movie watching and tv was to dull. Also my remote stop working after one day had to return to store.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jordan, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 5 out of 5 stars

    Great budget QLED TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this TV. It replaced an older Vizio SV which for its age was great as well. Great image quality. Sound is what you would expect from a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! The UI is one of the better ones and we chose not to get an Apple TV. Will need a calibration which can be found on rtings.com

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend Vizio

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked great... Until now. 2 years later and I'm having to replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it had a better picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks nothing like a 4K. My previous TV thats only 1080 has a better picture than this one. This TV is not crisp and does not look clear for it being 4K.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JATV, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the p series for viewing tv and now have the m series strictly for gaming ! Awesome tvs love the new Vizio collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 55" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who tended to me was very courteous and patient. He was knowledgeable and helped me make the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. Got a good deal and it’s delivered so far! Only negative is that it doesn’t have the Discovery Plus app yet.

    I would recommend this to a friend