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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 753 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality and color accuracy of the VIZIO 55" Class M-Series Quantum Series LED 4K UHD SmartCast TV, frequently praising its ease of use and value for the price. However, some users reported issues with the remote control's functionality and the SmartCast system's occasional performance problems. A few also expressed concerns about the refresh rate and some software glitches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 752 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display looks great and I love the SmartCast. Will be buying again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Livingroom Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought my tv from Best Buy so far it is working very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful for the price. I love all the options and free channels......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to look beautiful on the PS5, not to mention this TV has HDMI 2.1 and VRR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and my salesman was really helpful. He did a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE LOOKING TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. My very first 4K TV purchased. Not disappointed at all. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently received this as a birthday gift and I love everything about it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay low budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent picture. It’s slow moving one menu to another or changing volume. If your patient this is t a huge deal. I have had to factory rest to fix a blank picture issue already with an internal app as the source. Okay low budget tv. The screen surface is extremely delicate. I made a small chip in to by nearly touching it, now there’s a tiny white dot.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jason, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 5 out of 5 stars

    newest model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick interface. I had the older model and this has been a great upgrade!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with a different brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have issues where the TV fails to open apps resulting in a solid black screen. Sometimes it displays a ad when first turning on the TV. If the ad fails to load you get a black screen that won't go away unless you press a directional button and ok. This is a problem because if you didn't know you would think the TV didn't turn on. Apps cannot be deleted or downloaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the living room,I don't have to use my firestick anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay! Quality was medium, colors too, the tv keeps going all black

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vizio m series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the tv for 24 hours and I’m already experiencing issues. Box looked banged up upon delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VIZ-E-OOOOOOOOOOOOhhhhh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It accomplishes exactly what I purchased it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Xbox looks great on it and runs the system perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy menu, great price and service with Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too reflective screen and side view too white Jumpy screen but made some adjustments and its better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new vizio tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with my new TV and soundbar. Delivery and setup went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Vizio tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at the price I paid Love Vizio I won’t buy anything but them

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Lasted 1 whole day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that i spent so much time researching tv’s. This was my first Vizio replacing a hard working Samsung that lasted 13 years. One whole day and the screen blacked out with a blue square in the corner and wouldn’t turn back on. I’m so disappointed!! I’m returning it and getting a Samsung.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Madmadworld, thank you for taking the time to leave a review. Defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO