Customer Ratings & Reviews

This TV is great when it works! I have had the TV for 1 month and had to powercycle it 3 times so far when hitting the home button on the remote just returns a black screen and will not resolve this issue without being unplugged. The remote works well and was easy to attach to my Google Home network.

Had to return it. Audio issues on HDMI1 port. After 10 minutes there was a odd "popping" sound. Tried different sources and HDMI cables, but the noise returned no matter what was tried. The picture was fantastic and had many options.

SDR content was poor on this panel. Could not get the coloring right. HDR was ok but too bright and again coloring was off. TV was tolerable with all of the enhancements off. If buying for HDMI 2.1, i would wait to see offerings from Samsung, LG and Sony. Steer clear of this one.

The tv has has issues starting after the 15 day return period was over called Vizio support and it’s almost impossible to be able to speak to actual person. Tried calling the store but they said they aren’t taking calls at this time. Would not recommend this tv to anyone

Awesome Tip: When you open the box, use the plastic strap going around the middle to lift the TV out of the bottom portion of the box rather than cutting it. It's a super nice way to keep the TV safe during removal. Overall this is a good budget level TV. It'll run circles around TVs circa 4+ years ago and the picture quality is amazing. The main concerns after opening it up are the color settings to start are atrocious. Everything was washed out BUT this was quickly rectified by moving to different color settings. The gaming setting was what I settled on for most my needs and it does well with a PS4, Apple TV, and other peripherals. The Apple TV had the common issue with enabling Dolby Vision where it's super hit or miss. It turned on in this case but it was so washed over that it was unusable. I could mess with color settings to make it more viable, but honestly I just ended up resetting the Apple TV and not turning on Dolby Vision. In the end this is the perfect 2nd TV for a kid's gaming room, bedroom TV, etc... I wouldn't want it as my main TV but for the price it's definitely a great secondary and the picture quality makes sure I'm not missing the main screen too much. The colors and having to fiddle with everything is par for the course when you're gaming so it's not as much of a complaint when you're doing that stuff anyways. I'd also highly consider it as the first TV for someone moving out on their own or for someone's first place. Again the picture quality seems on par with most TVs I've seen in the sub-$1000 price range, it just takes more effort to get the color dialed in.

Didn’t like the color. I enjoyed my Samsung much more.

Can you imagine our disappointment when we turned on our brand-new TV and found no audio at all from any device connected with HDMI cables? We thought we could fix the problem by following all the steps listed on Vizio troubleshooting support page (including make sure the volume was turned up), but we still had no audio from our cable connection, DVD player, or gaming systems. Given that the TV was three days old, the Vizio Customer Service Representative suggested we return it to Best Buy for an exchange. Thank you for the suggestion, except we will be asking for a full refund and keeping our fully functional 10 year old TV instead. This TV was a good value, but when it does not work after three days, we cannot say much about its quality and ease of use.

I previously owned a 55-inch Vizio smart tv, so when it died I felt comfortable in replacing it with this model. Huge, huge mistake. One week in it was experiencing electrical problems. It would randomly not turn on from either the remote or manually. It would not connect to my Wi-Fi without needing to be rebooted. And the color was one of the worst I've ever seen on a TV, Ava I never could get the color to look even acceptable. It was a complete lemon. I don't know what's happened to Vizio, but I will never trust that brand again. I returned it for a Sony Bravia, same size, for 50 bucks more. I could not be happier with it. Don't buy a Vizio.

Awful!! Having trouble with sound and using the remote to control the volume and changing channels. Although, timer is off the TV will turn off while watching programs.

Worse tv we’ve owned. The sounds is terrible. The remote barely works with it. I wish I could return it.

This TVs speakers started malfunctioning two days out of the box and the picture looks blurry I assume there is something wrong with it. I’m returning it and buying another one

The picture was beautiful but the volume was terrible. It sounded muffled. I have had other Visio televisions and had no problems but not this time. We had to return it.

TV stopped working after 18 months. Last Vizio TV I will buy!

Had for 4 months and the TV just decided not to turn on again not sure why but I can’t seem to turn it on

Vizio lost my return and will not deliver my replacement even after I showed them the email and info they sent me to approve delivery. This all arose from two different defective tv panels that were sent to me horrible image horrible banding. Worst experience in customer EVER

AVOID BUYING! There is a lip sync issue with this model and its really bad. Vizio support doesn't have a resolution yet and its been 6 months now with unplugging the tv 4 times a day from the wall to fix the issue temporarily. Still no fix for lip-sync issues! They won't allow me to return it or exchange it. Do not buy please!

I was stuck between a 3 star and a 4 star because of the functionality of the "smart tv" that uses apps to stream media. The apps are a very limited selection so there are no available downloads aside from what is preloaded. This, for me, required that I use a Roku device to use the apps I wanted to use and was now only 1080p. If you don't mind this, or are willing to purchase a 4K Roku/streaming device then I highly suggest this TV. It is a crisp and vibrant panel and the colors look deep. The black is by far better than my previous 4K tv. Honestly, if it wasn't for the bad interface/app limitations I would give this 5 stars. Overall, I see myself primarily using this for gaming and not the smart TV functionality itself. I do recommend this TV if you have a streaming device lying around.

i believe i purchased a lemon! it simply does not show a clear pic. often the sound does not match the pic.

Very unhappy with this TV. Softwate glitches. Does not allow me to add apps.

Didn’t even last two weeks before I brought it back. Netflix and other apps would shut down, I turned it in and bought a Sony.