Customer Ratings & Reviews
- Model:
- OLED55-H1
- SKU:
- 6416810
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, praising its clarity and vibrancy. The TV's budget-friendly price point is also widely appreciated, making it an attractive option for many. However, some users have encountered power issues and software bugs, while others have expressed dissatisfaction with the Smartcast feature and remote control.
This summary was generated by AI based on customer reviews.
Never displayed without having to switch inputs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this product. Right from the start the HD Ports we’re acting up. I would recommend spending the extra two hundred on an LG brand tv because this product is not high quality, even though it had fantastic graphical fidelity when it was working.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Thomas, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture qualityCons mentioned:Power
First Gen Bugs?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, the first non-LG OLED TV on the market in late 2020 and it delivered the picture quality as expected. I had owned two other Vizio TVs, so I was delighted to find this OLED unit. However, within the first year the TV would become stubborn and would not power up. I needed to reset the unit every few weeks, which required unplugging it and holding the power button for 60 seconds. Finally this tactic had no effect, so a warranty call was made to Vizio. After I performed a diagnostic check at the direction of the Vizio rep they scheduled an on-site repair, and within a few days the repairman showed up with the prescribed part. However the repairman was skeptical on the accuracy of the diagnosis, and confirmed it after the repair failed to fix the issue. So Vizio ordered a refurbished unit for me (yay). As I write this today, June 2023, the refurbished TV is showing similar symptoms and my power cycling resets are becoming more frequent. Perhaps Vizio fixed this with later generations but I plan to unload this unit and invest in a different brand this winter.
No, I would not recommend this to a friend Waste of money, buy from a better brand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted $1000 dollars. TV won't turn on sometimes and Vizio are telling me they won't give me a refund.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KingM, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Doesn’t work for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS FOR PS5. HDMI 2.1 and 120hz does not work for the PS5. It is a known issue and Vizio is always slow to fix everything (if they even bother to fix it).
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ryan,
VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on 'PS5 FAQ's' for the most up to date tips on how to get the most out of your console.
Blank screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had if for 1 week and returned it because the screen will go blank and you wouldnt be able to access the apps or inputs. The settings function is the only thing that worked. Had to uplug for 5 min and plug back in for it to start working again. It happened 4 time the week i had it!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ae5757, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime turn on tv. Sound doesn’t work. Had to call Vizio Customer Support 3 times in first two weeks to have them reset and update it to fix. Too much problem for $1400 tv. Also the picture is not that big of a difference for the price
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Strill,
At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
No curbside pickup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy on Madison East Side advertises curbside pickup. I ordered accordingly. They have NO curbside pickup. The chat line gave me a phone number that did NOT work. TV turned on when asked, usually. Not always
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello InfoMalfunction, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Low quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this oled tv open box I bought it’s pled but when I turn on it was Disappointment back on the light has no some pixel burning in Center pictures shows Twice inside the TV low quality oled ever I seen
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ghouri, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Horrible OLED TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible oled if u power the off it doesn't won't to come back on u have to unplug it then turn it back on it also makes cracking noise with fire tv is plugged in and motion control sucks
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rob0909, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
to many bugs on a grand purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To many bugs on this tv! I’ve tried to like it , but it’s plaque with bug after bug! I’ve had to unplug this tv from the wall multiple times just to try to turn it on, Xbox series x you can’t even adjust the color, making the picture looked washed out! I would skip this tv!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello rocker, VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on 'Xbox Series X|S FAQs' for the most up to date tips on how to get the most out of your console.
Do not buy a Vizio Oled TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had trouble with this set from a week after we bought it. Light patches on the screen. Wouldn't turn on at times. Sometimes the picture would turn off, but not the sound. We ended up taking it back and getting an LG.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vizioreview, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, wouldnt turn on all the time, picture stinks, not at all what i was hoping for and i will stick with samsung or lg from now on.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jaybird, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV twice and both times it came with the wrong stand would not fit and looked like it was for the 65” Trying to get ahold of the store was a joke and could only talk to the call center
No, I would not recommend this to a friendIts not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had way to many issues with this tv.. I am always having to unplug the tv so it will work
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Slowmo, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not worth the money I paid. I continually have to reset it. Sometimes more than 2 times in one day. Terrible. I would return it however I do not have the original box.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
- Pros mentioned:Black levels, Oled displayCons mentioned:Software
Perfect for its price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this third party used and loving it to this day. People say LG and Samsung make better panels but i disagree this is the best oled panel i have ever seen. Works great for gaming supports 4k 120hz on series x and blacks are truly black. I believe its rated at 119 watts vs the same size tv in regular LED would be over 160-180 watts so definitely power saving there. Smartcast is flawless. Also i did notice heat management compared to a regular LED tv was night and day with the OLED. It might be a 2020 model but its an amazing panel and for the price point you cant find anything better. Hdmi 2.1 is supported. Only complaint ive had is sometimes i have to restart the tv when i switch to my fire stick cause theres a bug that gives me a blue screen. Otherwise it performs incredibly and exceeded my expectations. Big W to Vizio
I would recommend this to a friend Vertical White line defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vertical white line in center of screen developed weeks after initial install. Prior to that I was happy with the purchase. Best Buy made the return effortless kudos to them.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kraken, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Works sometimes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage and customer support will do nothing for you. Tv will turn off then never back on but you get sound
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO takes pride in our award-winning customer service and tech support policies and procedures. We’re extremely sorry that you feel your issues were not resolved and would love the opportunity to make this right with you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Turned the tv on one time and after that never turned on again. Replaced with a Sony and it’s the greatest thing I ever did. Screw vizio
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Get LGCX instead
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, didn’t work with my consoles. HDMI handshake issues and horrible UI. Returned for LGCX
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Austin, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.