Customer Ratings & Reviews
- Model:
- M58Q7-J01
- SKU:
- 6465456
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 58" Class M7 Series 4K QLED HDR Smart TV as a great purchase for its picture quality, vibrant colors, and reasonable price. Many customers mentioned that the TV is easy to set up and use. However, some customers experienced issues with the screen, durability, viewing angle, and dead pixels.
This summary was generated by AI based on customer reviews.
Avoid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv started flashing a green static image every 5 seconds about six months after I purchased it. Luckily it was still under warranty and it was easily replaced free of charge. But this is the second Vizio tv that I've had issues with after owning them for less than three years. My replacement will probably be my last Vizio tv I own.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .
We're sorry you're experiene hasn't been great, and would love to get specific details about what we could do better. If you have any suggestions or if you are facing any problems, please contact us at https://support.vizio.com/s/contact-us. We will try our best to help you out.
- Cons mentioned:Screen
Broken Display
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display broke after 9 months. Do not recommend this tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kasun, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor quality TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great TV. Difficult to turn on…sometimes almost impossible to the point of giving up. Sometimes the sound stops synching with the sound bar, but that’s rare. A few months ago it got a random white line on the screen. Now the colors are crazy and the screen freezes. Haven’t even had it one year yet. What a bummer.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JerBear, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
defective product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sound ever when hooked up to cable box. Cable box has been changed by cable technician. Sound quality poor when watching Netflix. This is not a good product. Tried so many ways to fix it and checked connections several times. Any suggestions or is it just a defective product?
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Somadddd, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Picture is not worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As it was 100 dollars more than the same class Samsung, i had high expectations for the picture. Sadly, it did not compare to any of the tvs in my home which include samsung, hitachi, and TCL. Picture was no where near as clear as any if the above brands. Returned and purchased another Samsung instead.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kevdee72, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
TV only worked for 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flashing bar at bottom of screen 2 weeks out of warranty. After troubleshooting Vizio recommended I buy another TV. Never again will I ever purchase a Vizio anything. Stay away from this one.
No, I would not recommend this to a friendStay away from this TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst TV I've ever had. Some movies I had to turn up to 50 in order to hear it. Won't connect to any internet channels other than Youtube. Picture quality is horrible for a 4k tv. Would not buy this ever again. I'm so glad I have time to return this.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Very disappointed ☹️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv less than 2weeks ago, I was watching the tv when the picture went out, then the sound and now the tv won’t turn on. Honestly the picture quality is not that great… I will definitely be returning this defective product I was sold….
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Karee, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Open box special. Technical glitch sound bar doesn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would never buy anything from you again no sound for 4 weeks now from Soundbar for speakers technical glitch from Vizio and salesman did not explain to me that Vizio would not honor their warranty on an open box.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Clay, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount by the retailer. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components', think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. Even though an item might be in an 'open box' condition, it can still possibly be covered by the VIZIO manufacture warranty. Please contact our support team by going to support.vizio.com and clicking ‘contact us’. We will gather some information from you to help determine the status of the manufacture warranty.
Vizio has gone down hill
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV freezes multiple times a week. I bought a Vizio 8-9 years ago and loved it. I went to replace it with this one and I am beyond frustrated. Next time I buy a TV it will not be a Vizio.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Apollyon, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds, go ahead and plug the power back in and power it on. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
- Cons mentioned:Refresh rate
Good TV for a mid range 4K tv
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering it’s price point this is a good tv but it could be better compared to the competition. The tv is easy to set up and mostly bezeless with only a slight bezel on the bottom. It has plenty of HDMI ports and the VRR works well. The colors and blacks are pretty good for the price as well. The one issue I have with the phone is the 60hz native panel which considering other TVs in the price range I would say a 120hz panel could of been done.
I would recommend this to a friend TV Sound went MUTE for EVER!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months of fairly low use, and the TV sound went mute for ever.... very SAD, will never experiment with VIZIO again
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello marcopolo66, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Worst TV I’ve owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible oversaturated picture and HUGE problems with audio… why would you want to buy a tv that needs audio tweaking so the audio match the video??
No, I would not recommend this to a friendStay away from Vizio
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months in and Tv need repairs. Supposed to be one of their top tier Tvs, never again will I buy a Vizio.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tato, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
- Pros mentioned:Color, Setup
Great Color – It's what I expect from Vizio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Small (32"), "New" Medium (58") and Large (70") Vizio TV – all were easy to set up, feature a modern design and showcase spectacular color – they're everything you're looking for in a TV! Then again, a great Sound Bar would be a nice addition – Vizio makes them too!
I would recommend this to a friend Never buying Vizio again do not buy their products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen had issues second time buying vizio syncing time tv crapping out on me utter garbage
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CarlosA, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
The TV has no surroundsound and that was the main
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has no surroundsound and that was the main reason why I bought it now I can’t even get a refund what’s up with that
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Screwedover, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Subpar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the tv for less than a year and it is already malfunctioning.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nope, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is terrible!! Definitely not a 4K image
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JJones, this TV absolutely is capable of displaying a 4K resolution picture on the screen. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and that you’re getting a 4K UHD signal. You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.
Broken after 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 months light use. Now has scrambled, unusable picture.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MarkW, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.