Customer Ratings & Reviews
- Model:
- V585-H11
- SKU:
- 6416412
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 3.2 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the picture quality and ease of use of the 58" Class V-Series LED 4K UHD SmartCast TV. Many also find the smart TV features, including the available apps, to be beneficial. However, some customers have reported issues with the remote control, SmartCast functionality, and the TV's reliability and sound.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Think Twice Before You Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a great price and size but not worth the headache. The second week the remote would not work to turn up the volume and kept getting a static screen. Best buy was awesome and took it back but I do not recommend this brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TimaDee, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
I don't recommend this tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lousy image quality, software, technical service. If you have the opportunity to go for another brand based on price, do it. It is useless to have a television of so many inches and that it is time like a TV from the 80s
No, I would not recommend this to a friendMom received a big hug!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my son, he absolutely loved it. Great picture easy to fine tune.
I would recommend this to a friendDisappointing to say the least
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio should be able to make a better tv. Very basic and it shows.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Raz1014, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
@CEO SHOULD BE ASHAMED!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My smart tv is smarter than me!!! Def..shoulda had my BBYTTS SET IT UP! Although I don’t known why I pay so much money for them , devices, software, anti virus, Microsoft family, 2year apple care,…. THEY ARE PRETTY MUCH WORTHLESS, SUPER RUDE AND VERY DISRESPECTFUL!!! Not only that but will literally lie to your face as well as change the terms of their service as it suites them…IF THEY DONT WANNA WORKTHEYWILL TELL YOU YOUR BRAND NEW LAPTOP (from Best Buy) not even a month told me my laptop is screwed and “WORTHLESS” cuz they can’t fix it…. Without further explaintion. Or even a solution….BUT GREAT T.V… DONT BUY ANYTHING EXTRA, as they won’t honor it… For 6 years I’ve been the loyal customer just to watch them further decline year after year..I’m OVER IT!!!! AMAZON HERE WE COME
No, I would not recommend this to a friendGREAT PRODUCT!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY LOVE THIS TV. FIT PERFECT FOR OR BEDROOM. GREAT REMOTE AND MENUS ARE EASY TO NAVIGATE. HIGHLY RECOMMEND.
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Westinghouse tv works like it's expected from Westinghouse that's why I wanted anything one but that didn't happen.
I would recommend this to a frienddistorted imagine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the channels have a distorted imagine that do not clear.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello hershe89, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Wonderful staff. Great geek squad who installed the wall tv. I can't say anything more amazing.
I would recommend this to a friendVizio TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. I love Vizio products. Best Buy is a very great to purchase all your electronic devices
I would recommend this to a friendIt's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound quality aren't as good as I expected.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hell Deebothecook, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the picture, quality was less than I expected
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Timbo, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Great T.V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has exceeded my expectations for the price as well. The delivery was great. I am very pleased with my purchase.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Visio tv. The app and free tv option is great and easy to switch back and forth from apps.
I would recommend this to a friendVizio Tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great services, easy to obtain information. I would come back and buy more stuff for me and my home .
I would recommend this to a friendTv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice graphics, slim and easy to set up I'm glad I made this purchase and recommend this brand as well.
I would recommend this to a friendSpend a little more and get a lot more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and noticed when they brought it to the car one of the box straps was missing . when I opened it I noticed a scrape on the bezel of the screen . I tried it out anyway , the tv picture was not great and adjusting did little to fix it . then it would not come on sometimes until it was unplugged and plugged back in . other times the audio would be faster than video even connected to cable . the worst part was when I went to return it they acted like it was working home and try it again . I went to costco and bought a TV got a 3 year warranty included and 90 day return if needed .best buy has fallen off in customer service . I bought a 65 inch samsung paid around 100$ more and am happy so far .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello unhappy, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound started going out within a month. Would turn tv on and there would be no sound. Would have to unplug it and plug it back in to get it to come on. Was able to get the tv replaced but found out this model has this issue.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Poor quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst tv I ever had , I’m having problems on the volume , tv shutting down by them self, les the 45 days and I can’t return... well fell like Waste my money for nothing gotta buy another tv :(
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Perez, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Great value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv back in March 2021 and I must say I love it i definitely recommend it.
I would recommend this to a friend