Customer Ratings & Reviews
- Model:
- V585-H11
- SKU:
- 6416412
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 3.2 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the picture quality and ease of use of the 58" Class V-Series LED 4K UHD SmartCast TV. Many also find the smart TV features, including the available apps, to be beneficial. However, some customers have reported issues with the remote control, SmartCast functionality, and the TV's reliability and sound.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
SAVE YOUR MONEY DON'T BUY
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11 moths later it doesn't work, DO NOT BUY, they have a lot of issues with this series
No, I would not recommend this to a friend Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it a zero if I could. DO NOT BUY! Maybe it's the one I received but this is the worst tv I have ever owned. I can't believe Best Buy sold this to me. I tried adjusting the setting and still no good results. I bought a 4k Blu-ray and the picture is horrible. I understand it's a budget tv but it should have a better picture and sound then my 10 year old 720 plasma tv. The sound is blotchy and goes in and out and from loud to quiet.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Suffer2live, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Vizio 58 Inches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but dont work good and sounds less than my cell phone. Not a good purchase
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Junior, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio has let me down.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went out as of May 19,2022. Got this tv on 12-9-2022
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was a gift for my mom and she’s been having it for a while now and it works perfectly
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Linda, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible, picture looks faded. Needed a tv in a hurry, should have taken it back.
No, I would not recommend this to a friendCheck the box!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK. bought tv and open box after Christmas to put together. Remote is missing, no where to be found and quick install instructions say “remote with Batteries” is included. Called Best Buy five times, go through automated system and then hold for 15-20 minutes. No one answers the phone, ever! Customer service is in the tank!
No, I would not recommend this to a friendEhh.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is slow. It has no options to get dofferent qpps or anything. Fire tv is much better IM9
No, I would not recommend this to a friendHorrible TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. From the start this tv constantly had problems, constantly resetting the tv because of audio issues, not picking up HDMI connections, freezing, etc. After owning the tv for a year, the hardware malfunctioned.
No, I would not recommend this to a friend- Cons mentioned:Smartcast
Bad item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes constantly when watching Netflix and listening to the pandora app.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Review, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Remote control
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote control came with it the sound on it is not good at all
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tvqa, thank you for taking time to let us know what's going on! I'm sorry to hear that the remote is missing. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help with any audio settings for optimization and also help with that missing remote.
Dead pixel magnet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead Pixel magnet. I bought two of these TVs when they were on sale, brand new. Both of them lasted about 9 months when the entire bottom 10% of the screen had dead pixels which progressively makes it’s way across the entire screen
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was perfect until today 8.11.22. The TV was delivered on 2.24.21. Not even 2 years old and it has lines going through the bottom half of the tv. This TV is mounted, has not been touched or moved since it was mounted. Disappointed. Expected it to last at least 5 years.
No, I would not recommend this to a friendThe blue was purple in the picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Vizio and my last. I’ve always had Samsung’s and Sony’s but wanted to try something different. We had it for 2 days to see if the picture would get better but the purple was only getting worse. The blue in the picture was purple and extremely frustrating.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vizioyuk, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Internet connect is junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it’s a good tv but it want stop asking me to connect to the internet. Every couple minutes while watching message pops up looking for WiFi signal. I don’t want to connect to internet. I just want watch the tv as display. And you can’t turn the internet feature off. I don’t have the box but I still may take it back it’s drive us mad.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello NomoreSharp, thank you for your feedback today. What input are you on when you are enjoying your TV? Typically the TV will not prompt or ask for internet setup unless the TV is on the SmartCast or Watchfree inputs, or if trying to use on the many apps on the TV. I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy a vizio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is barely over a year old and out of the 1 year warranty and the tv does not work. There's a stripe across the bottom of the tv that flickers that ruined the tv. And not from over use since its in the basement and rarely gets turned on. Never again will i buy a vizio
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be a Smart tv but I am constantly having to unplug it because the apps freeze.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jeannie, sorry to hear you are not having a smooth experience with your network. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Display Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV hardly lasted a year and since I was 2 months outside the warrant they were unable to help me. I was having display issues with horizontal lines flickering on the display and I tried all their fixes and nothing helped. Poor quality. Don’t make the same mistake I made.
No, I would not recommend this to a friendIvuv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not a fan their box was very deceiving as well
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not near as vivid as I would like. My 4-year-old Sony has a lot better picture
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Disappointed, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.