Customer Ratings & Reviews
- Model:
- V585-H11
- SKU:
- 6416412
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 3.2 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the picture quality and ease of use of the 58" Class V-Series LED 4K UHD SmartCast TV. Many also find the smart TV features, including the available apps, to be beneficial. However, some customers have reported issues with the remote control, SmartCast functionality, and the TV's reliability and sound.
This summary was generated by AI based on customer reviews.
Sound goes out after 6 months.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV a year nkw and about 6 months ago the sound started acting up constantly going in and out and get staticy. The sound is also delayed from the movement in the show is like watchibg a foreign film but worse. I wouldn't buy this again i would spend more money for something better.
No, I would not recommend this to a friendWorse tv.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Save yourself the problems. The sound on this tv is HORRIBLE!! The day I took this tv out the box is the day I started having sound issues with it. Currently don’t have any sound and tv keeps freezing. It’s been arpund 8 months and I haven’t been able to reach anyone to get the issue fixed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Gmm8, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
TV is TRASH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened box, plugged it in, went through the setup... Then I went to plug in my PS4 to an HDMI. Black screen with audio in and out every 2 seconds. Tried the other 2 HDMI ports, same thing... Returned and got an LG... Anytime I buy BRAND NEW electronics for hundreds of dollars I expect it to at least work... Got an LG instead.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Didn’t last long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about a year and a half. Backlight works and gets sound, but no picture at all (black screen). Tried every force reset found on the internet with no luck. Will most likely have to throw it out and buy a new TV.
No, I would not recommend this to a friendBuy no more from Best buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 13 year old Vizio 55" HD TV that has a better picture and sound than this smart cast V series. Blurry is a kind word to use when explaining this TV"s picture quality. Best Buy makes it difficult for me to return it. I can not bring it back to the store, I'm 76 and disabled with no means of transportation.
No, I would not recommend this to a friendReturning after less than 24hrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely not recommend this tv. It was delivered yesterday and I am already making plans to return it. TV just turns off while watching it (Google it; it’s a thing). Has happened 3 times in the last hour. I should not have to troubleshoot a tv that I have owned less than 24 hours. Definitely not worth it.
No, I would not recommend this to a friendWell...it was great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months later and the screen has started to flicker. It is being replaced under Vizio warranty. If this is a sign of things to come though, and I should expect the tv to need replacing within 4 years from now because it goes out, then I am going to be extremely disappointed and upset.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Erneezy, issues like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Dull, washed out picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely Dull picture... I guess it’s true, you get what you pay for...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Yuck, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for 2 weeks, then wouldn't turn on. Finally got it on and nothing but a blank screen. I spent hours trying to get it to work. My 10 year old Vizio in the bedroom is still working like a boss. Glad there's a 15 day return period. I'm returning on day 15. Super disappointed.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello SFrank, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Don’t buy!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for less than a year and the picture is shot. Started with lines on the left side of the screen and now there’s fog-like shadows all over. The gaming engine is nothing special either. Total waste of money and already need a new tv!
No, I would not recommend this to a friendsoftware bugs/Vizio isn't paying me to fix
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I powered up, I could not control the sound. After a phone call, it was fixed and I thought I would be happy. Then the watch free stopped working. After some online research, I was able to fix that but then the sound became uncontrollable again. I returned the garbage.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Robert, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV loses hdmi signal frequently when switching from apps to hd device an sometimes while watch hd device. Audio drops out or there is a obvious lag of several seconds. Requires often reboots which has to be completed through the system settings.
No, I would not recommend this to a friendVizio 58 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is horrible I do not recommend this TV
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello jydawg, can you give us some additional details about the issue you are experiencing with the picture? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad investment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is GARBAGE!! It continues to lose picture which causes us to contact support and they have to put the tv back to factory setting….EVERY TIME! It’s so frustrating. Total waste of money!!
No, I would not recommend this to a friendTV is ok, firmware breaks A LOT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart TV is slow, and updates tend to break more things than it fixes. I need to reboot my TV daily or sound just won't work - that takes 3-4 minutes to do. It does get Airplay and Chrome cast sharing, so that's the only good thing.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jared, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage bought this in feb 2021 and today woke up turned it on and screen burnout in the right bottom corner and tv started getting hottt. Fire hazard and frankly garbage.
No, I would not recommend this to a friendDon’t do it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv will be the only vizio I ever buy. It constantly shuts off, sometimes it just won’t come on. Randomly flips between inputs for no reason. This was my first vizio purchase and will definitely be the last.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Wesley, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to keep unplugging it let set a bit to get it workings I’ve owned Visio TVs never had a problem now I have 2 new ones that have problems, very disappointed
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Worthless, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Stop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money, bits and pieces of the picture starting going out then all of the picture was gone. Had from March 2021 until went out Nov 2022
No, I would not recommend this to a friendSo bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked 1 year exactly and broke. Out of no where screen started having white lines and flashing. Never went back to working again . Have to get a new tv now
No, I would not recommend this to a friend