Customer Ratings & Reviews
- Model:
- V585-H11
- SKU:
- 6416412
Rating by feature
- Picture Quality
Rating 3.4 out of 5 stars
- Sound Quality
Rating 3.2 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers appreciate the picture quality and ease of use of the 58" Class V-Series LED 4K UHD SmartCast TV. Many also find the smart TV features, including the available apps, to be beneficial. However, some customers have reported issues with the remote control, SmartCast functionality, and the TV's reliability and sound.
This summary was generated by AI based on customer reviews.
Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio consistently goes out. Worst purchase ever. Will be returning!!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
There are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Visio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and the quality of the colors are horrible Very disappointed in this tv Waste of my money
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Shelli, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv in November and it worked perfectly fine until last night when it went completely out
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Gabriel, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i buy new tv but it was not couse i have to call vizio to come and to fix the tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello 00000000000000000000000, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t but
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last a year the screen already went bad.
No, I would not recommend this to a friendJUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE ONLY HAD THIS TV FOR A LITTLE OVER A MONTH AND I ALRREADY HAVE A LINE THROUGH IT
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JUNK, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Stay away
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad picture. Had to return, the resolution when gaming was atrocious.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months and already messing up, freeze up, screen turns white with lines
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Shan, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Smart tv
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great TV. I love Vizio. Great quality. I love that they have their own set of channels that you can watch. The smart tv option is awesome. Color is great! Loved the remote - had Netflix, Hulu and Disney buttons on it. I've had it 4 years now.
I would recommend this to a friend Short lived picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture stoped working after 21 days. Filed a warranty claim. Not a good start.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ThatGuy, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Dead in One Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard is done after a year. Complete trash.
No, I would not recommend this to a friendNot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only good for like 2 or 3 months. Now the screen glitches and blacks out.
No, I would not recommend this to a friendNever got my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t purchase since delivery fails twice for unknown reasons.
No, I would not recommend this to a friendThe sound of the tv is very low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is goes up to 100 and the sound is still very low
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Amber, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing so we can assist with troubleshooting. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it. You can not down load your apps that you like.
No, I would not recommend this to a friendDonotget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible and the picture quality is horrible.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Donoget, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes doesn’t turn on, and it freezes up a lot
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello FD30, thank you for taking time to leave us your feedback. Typically when a TV freezes up or does not seem to power on, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After that 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions done hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Vizio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad picture!!! Tried everything to adjust the picture.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
BROKEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV STOPPED CUTTING ON , ONLY AFTER A FEW WEEKS . TRASH
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ella, Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture quality
Vizio 58"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv image looks great. Sound cuts out at low volume.
No, I would not recommend this to a friend